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Okta Identity Cloud

Okta, Inc | 1

Reviews from AWS Marketplace

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External reviews

820 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lukas M.

An enterprise ready Identity Provider. That is, if you don't need any help.

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
Okta is beautiful. The amount of options combined with the simplicity to set it all up is unparalleled.
There's a huge quantity of MFA providers integrated into Okta and the fact, that you can almost completely Whitelabel the platform is fantastic.

Okta FastPass is a fantastic piece of software, which makes authentication incredibly simple and I wish other IdP services offered something similar.
They've managed to make the perfect compromise between usability and security.

Every service which offers SAML or SCIM is primarily integrated with Okta.
The integration has always been very well documented and left no open questions.
It felt like following a simple step-by-step manual and always resulted in the desired state.
What do you dislike about the product?
The customer service was just non-existing. The sales hotline simply cut off the call after three minutes of waiting, the chat widget on the website never managed to connect me to an Agent.
My worst experience was trying to schedule a call with the Sales team, which confirmed an appointment only to cancel it a few hours later on the same day because the agent was on PTO.

My main reason for leaving Okta was because of the minimum contract of $ 1,500 a year, which just isn't affordable in any way for a small team starting.
I've contacted the team for the "1-year free startup program" but never received any reply to that. Later I found out, that this program is just available for VC-founded startups, which isn't mentioned anywhere on the website.
What problems is the product solving and how is that benefiting you?
Okta was supposed to manage our internal identities for our employees and centralize both security and compliance.
We wanted to integrate our complete tooling with Single-Sign-On and automated user provisioning thanks to SCIM.

But as we weren't accepted as customers, we left Okta and went for a competitor.


    Yatin G.

Great tool to manage user roles and mapping for authentication

  • July 18, 2022
  • Review provided by G2

What do you like best about the product?
Customised management of user roles and mapping for authentication
Great tech support from Okta team in case of any queries
Customizable as per the business needs
What do you dislike about the product?
The user interface of Okta is basic and needs improvement
From functionality POV, basic ones are there but not the advanced ones (eg. File upload, download)
One time integration effort is high
What problems is the product solving and how is that benefiting you?
Increased productivity using real time authentication and user role creation, mapping.
Helps run the business without any compromise on requirements


    Daryll C.

Okta Review

  • July 14, 2022
  • Review provided by G2

What do you like best about the product?
Okta Verify is one of the secured MFA that Okta has to offer regarding their multifactor. It also has TOTP that can be used when your service does not have any internet connection
What do you dislike about the product?
One of the downsides in using Okta is their support hotline you have to queue for a long time just to get help from their support but overall there no other downsides that I have experienced
What problems is the product solving and how is that benefiting you?
Okta provides an additional layer of security to our servers and complies with most of our clients' needs to secure their networks. It can also help with the integration of different applications that we use.


    Nidhi R.

Learning

  • July 14, 2022
  • Review provided by G2

What do you like best about the product?
Sai, mfa features helped most. Flow and implementation is too easy to understand
What do you dislike about the product?
Need help finding tutorials , help understanding known issues other teams are facing. Not able to find all Expreessions for claims. May be my lack of understanding. Will look for more docs to gather info
What problems is the product solving and how is that benefiting you?
Implementing sso


    Akhila M.

everything at one place

  • July 13, 2022
  • Review provided by G2

What do you like best about the product?
user authentication becomes easy and we don't have to remember all the applications' passwords and details. We can use okta saml or odic for the authorisation and authentication,sso
What do you dislike about the product?
sometimes, it becomes tedious as it does not remember the saved passwords and slow authentication via Okta mobile
What problems is the product solving and how is that benefiting you?
as mentioned , integration with the application for authorization and authentication. for assigning roles with mappers
Recommendations to others considering the product:
best in the market


    Tracey S.

I can't say enough about Okta!

  • July 07, 2022
  • Review verified by G2

What do you like best about the product?
Okta puts all the apps I need in one convenient location. No fooling around and searching my desktop for the apps and tools I use daily.
What do you dislike about the product?
So far I have no complaints. Okta has been great.
What problems is the product solving and how is that benefiting you?
Okta helps keep me organized and puts every useful app where I need it.


    Information Technology and Services

Okta is a good tool

  • July 05, 2022
  • Review provided by G2

What do you like best about the product?
accessible from the internet so even if my laptop is having an issue with a particular application I have a few different ways of gaining access
What do you dislike about the product?
I don't like the multi-factor authentication that I have to do multiple times every single day
What problems is the product solving and how is that benefiting you?
Ability to work remotely from any location and having one singular place to store my numerous passwords


    Rachel Helm B.

Okta provides us with the security our programs need

  • July 04, 2022
  • Review provided by G2

What do you like best about the product?
It has restrictions and access by roles, which prevents unauthorized people from accessing confidential information. It also has a single sign-on management, which allows me to enter the password only once and be able to access the programs, without having to repeat the process for each program I want to use. When I forget a password, it is easy but safe to retrieve it again.
What do you dislike about the product?
If you lose the mobile application or something happens with it, it will be complicated to regain access to your programs, so it will be necessary to call the technical service to help, so it is necessary to improve the attention of its technical department, because it is not as fast as I would like, especially in these emergency cases. Configuring the program is not so simple, but that is a guarantee that your information will be well secured.
What problems is the product solving and how is that benefiting you?
We use this software to give a higher level of security to all our programs, applications and information in general, in order to prevent theft and leaks of sensitive company information. It contains several password, security and credential management tools, which allows us to have full confidence in the program.
Recommendations to others considering the product:
This is one of the most efficient information backup programs that we have used in the company and we have not had any negative situation so far. The fact that I only need to log into a single session to access all my programs allows me to do my work faster. This is a program that can help many companies of all sizes, which is why I recommend it.


    Nicole M.

Easy to use, useful, and convenient

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
Okta makes sure that all of the internal systems I use are safe by requiring two-step verification. When I add strong passwords, I feel like no one can access my data.
What do you dislike about the product?
I'm still thinking, but I can't figure out what I don't like about Okta.
What problems is the product solving and how is that benefiting you?
I am attempting to find out how to integrate new applications into Okta to fix a problem. I can seek assistance from others, which is good, but I wish there were still a method to determine where I may go independently.
Recommendations to others considering the product:
It is worthwhile, if possible, to make it simple for the entire workforce to utilize programs without IT having to install them on each platform.


    Computer Software

Okta Customer Identity

  • July 01, 2022
  • Review verified by G2

What do you like best about the product?
Acts as an SSO to login into a plethora of tools easily without the need for memorising multiple username password combinations.
What do you dislike about the product?
Nothing really, its an excellent tool for any organisation with so many tools in their tech stack.
What problems is the product solving and how is that benefiting you?
Helps logging into multiple tools without the need for memorising multiple username password combinations