I use the solution in my company for its single sign-on capabilities and for secure authentication.
Okta Platform
Okta, IncExternal reviews
External reviews are not included in the AWS star rating for the product.
Integrates multiple applications with its single sign-on capabilities
What is our primary use case?
What is most valuable?
The feature I like the most above the product stems from the fact that the tool allows for integrations. One can integrate multiple applications with the product's single sign-on capabilities, meaning with a single username and password, you can access multiple applications. If you have 50 applications, then you need not provide a y different username and password to log individually into each application. With the single sign-on capabilities, you can log in to multiple applications using Okta Workforce Identity. Okta Workforce Identity can be used to deal with configurations and several integrations. One can access multiple applications without having to provide multiple usernames and passwords. You don't need to remember multiple usernames and passwords when you have Okta Workforce Identity. Okta Workforce Identity also provides security to its users by providing MFA features. There are also a lot of workflows available in the product, which can be beneficial for users.
What needs improvement?
The high cost of the product is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Okta Workforce Identity for a few months. I have just started to work with the product, and so I don't have much exposure to it.
What do I think about the stability of the solution?
Stability-wise, I feel it is one of the top most products in the market. There are very few products in the market, like the ones from Azure which are similar to Okta, which offers some of the best solutions in the market.
What do I think about the scalability of the solution?
It is a scalable solution. For each and every feature that our company uses in the product, there is a need to make payment to Okta, making the solution costly.
How are customer service and support?
The solution's technical support is good.
How was the initial setup?
I have not done the product's initial setup phase.
What was our ROI?
It is always beneficial to use the product since, with the single sign-on feature, users can also provide and get access via mobile app. If you are not able to access the product, you can do certain configurations with the help of automation. Everything is possible in the product with the help of its automation tools and monitoring policies.
What's my experience with pricing, setup cost, and licensing?
The product's price is high. For each feature, a certain payment is required.
What other advice do I have?
The product helps improve our company's employee onboarding process because the solution has integrations with multiple applications.
The single sign on capabilities of the product is one of the best, especially in terms of its ability related to configurations.
The product has an in-built MFA feature. When someone tries to sign in, the product asks for the authentication ID.
I recommend the product to others. It is one of the best products in the market. There are some people who use SailPoint instead of Okta Workforce Identity.
I rate the solution a nine out of ten.
Best IAM on the market
OKTA IDP review of the platofrm
Improves security and productivity and enables integration with customers' domains quickly
What is our primary use case?
We used the solution for domain control and password management. In my previous company, they had 40 different products. We used Okta for single sign-on management.
What is most valuable?
AuthO is a highly customizable access management tool for applications. When I want to integrate an application and enable SSO, it provides a single-click operation. It is very easy. Okta enables us to integrate with customers' domains quickly. It's one of the biggest advantages. The development team can easily pull out APIs and quickly code for identity management.
It also provides multifactor authentication features. The tool helps improve our security and productivity. We can easily pull up the APIs and integrate them quickly. We would have had to build our own solution if not for Okta. Okta has saved us tons of money by removing the pain of building a tool. It is easy to use.
What needs improvement?
We had some implementation issues.
For how long have I used the solution?
I have been using the solution for about three years.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
The support was very good.
How would you rate customer service and support?
Positive
How was the initial setup?
It is a SaaS product. It took us less than a month to implement the solution in our organization. However, it took a little longer for us to deploy the tool for our customers because we had to do it product by product. We deployed it for our customers in three to four months.
What's my experience with pricing, setup cost, and licensing?
We paid a license fee for our own use. For the customers’ use cases, we had an OEM model and paid a small percentage of the fee. We had a very nice Okta team. The overall cost was not bad.
What other advice do I have?
I am working with Keeper in my current organization. The business case is different. I'm not looking at integrating with customer's domains or products. I use Keeper primarily for personal use cases. Okta is a very good product. Overall, I rate the product an eight out of ten.
Very useful to have, not completely SSO
All software to be found in one platform
Fingerprint use is great
Its like all applications in one.
Offers universal directory that offers custom attribute capability and user permissions to read/write on their profiles or hide them
What is our primary use case?
Okta has recently built Okta Identity Engine (OIE). It has a lot more capabilities than the classic engines. The certificate-based system is one thing, and third-party tools like Intune and Jamf for iOS devices. There is a trust relationship between these device management tools, and that contributes to control over the end-user devices.
Scalacity was a company acquired by Okta, and its technology was integrated into Okta's Advanced Server Access (ASA) product.
What is most valuable?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products.
Okta can import many attributes into the Okta profile and send attributes from the engines. Multiple sources of truths and profile inheritance are done in granular ways. This plays a major role in ABACs going forward.
Okta's MFA features are good. Okta is looking forward with more on the push or less, relying on the Okta Verify factors. It also has extensive capabilities. It's adopting a layer-by-layer upgrade in developing the policies, like MFAs.
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases. That's something unique and a selling feature.
What needs improvement?
Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile. It has a property of Get AD user's property, but that has limitations when writing an expression language to import changes or updates to user DNs or manager DNs from AD, especially if you have AD master users.
Also, Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning. Even if only one attribute gets updated, even though it is unmapped, it can override other values in the downstream application by nullifying the query. That's the biggest flaw in my experience.
The product releases a lot of brand-new features within the quarterly releases.
For how long have I used the solution?
It's definitely the leading Identity Access Management cloud platform. I have experience with Okta for almost six to eight years now.
I've been an Okta-certified consultant since last year. I got an opportunity to work on the workforce as well as the customer side.
I have experience with more than eight Okta tenants parallelly due to various business cases across my career. Ultimately, this product itself is a pioneer in Identity Access Management.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Scalability works very well. I've worked so far with Okta. It's like the heartbeat of that company. If Okta goes down, people are unable to authenticate anywhere. They can't get into applications. So there's a lot of dependency on Okta within the businesses and environments that I've seen so far. It's very critical.
How are customer service and support?
The customer service and support are awesome. They have a CSM assigned for each organization, and they are pretty much responsive to any events that occur. Or if there are any escalations or incidents that impact the business, they're pretty much around in a timely fashion to support the organization.
We have the flexibility with our CSMs to reach them in any manner, email or phone, and they're available most of the time.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have long relationships with other vendors for things like Identity Governance and Privileged Access Management. But one thing I've noticed is that Okta has been expanding into wider ranges.
But, there are limits and restrictions to the existing features, which are not fully developed yet. Okta have added a lot of tech in the last couple of years.
What was our ROI?
I'm not a hundred percent sure about the return of interest because it is very much dependent on the size of the organization.
I came from smaller organizations working, like, midscale to, like, large scale. So overall, like, the security breach, like, there are, like, two to three security breaches that have happened, but nothing has been damaged so far for the organization.
So, investing more in Identity access management is a critical investment for any operation as applications are moving to like cloud and SaaS-based. So, there is a dire need to protect the digital identities of enterprise tech employees as well as their customers.
There are a lot of features you can automate. Okta Workflows is a key feature that has a separate pricing than adaptive MFA or SSO. It's a combination, but Okta has features and capabilities to reduce the IT burden. Within my experience, it's been helpful so far with a lot of overhead work that comes with onboarding and offboarding.
What's my experience with pricing, setup cost, and licensing?
The pricing itself is a bit more expensive than the other products in the market so far. Since I know the product is in full demand. But, again, the price texture, features, and everything suits well for small to medium.
But, for larger organizations, it's more expensive than the other platforms. But, usually, licensing is a bit expensive.
What other advice do I have?
I definitely recommend Okta. It has all the features you can utilize to protect any organization's digital entities. Considering a lot of other factors, like cost and the overall features the company wants to use. If you want to use Identity Governance, Identity Access Management, or Privileged Access Management, that's a different story. It's also a different story if you're using other products for different needs.
Overall, I would rate the solution an eight out of ten.
Okta
Provides an additional layer of protection and improves IT operations
What is our primary use case?
We use the solution for authentication purposes to access our applications.
How has it helped my organization?
The solution has improved our employee onboarding process. The tool has two layers. If something is compromised, there is another layer of protection for our enterprise application.
What is most valuable?
Single sign-on is a valuable feature. We can log in to Microsoft and Google applications. The additional layer of protection and the multi-factor authentication process helps secure our on-prem solutions. The layer before the production will be exposed to the internet. Our IT operations have improved a lot. The operation has become more automated and augmented. We face no challenges in integrating the product with our legacy systems.
What needs improvement?
The product is expensive compared to other tools.
For how long have I used the solution?
I have been using the solution for more than one year.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten. The stability is great. The tool is robust.
What do I think about the scalability of the solution?
The tool is highly scalable. I rate the scalability a ten out of ten. We have more than 500 users. The product is used every day.
How are customer service and support?
We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is pretty straightforward. I rate the ease of setup eight to nine out of ten. The deployment took two to three weeks. One person is enough to operate and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
Small and medium businesses cannot afford the tool. There are no additional costs associated with the tool. The vendor must reduce the price over time.
Which other solutions did I evaluate?
We used Microsoft Active Directory before. We evaluated Ping Identity, too.
What other advice do I have?
We do not use the tool for remote access management. I will recommend the product to others. Overall, I rate the solution a nine out of ten.