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Okta Platform

Okta, Inc

Reviews from AWS customer

3 AWS reviews
  • 5 star
    0
  • 3
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

998 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Adelaide R.

Okta is a good central resource

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Okta is an excellent integration tool that serves as a single resource for all of our apps. It makes them easy to access.
What do you dislike about the product?
Okta has some integration challenges with certain apps that can make it difficult to implement.
What problems is the product solving and how is that benefiting you?
Okta puts all key apps into one place, which makes it a very convenient resource. It makes it easy to manage access, especially for large organizations with a variety of tools. The SSO feature is essential for security and ease of use.


    Fidel F.

Secure and Seamless Identity Management with Okta

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Having used Okta in an enterprise environment for over a year, I can confidently say it's one of the best tools out there for identity and access management. It has transformed the way our company handles user authentication, security, and application access.

My personal favorite is how Single Sign-On (SSO) just works consistently and seamlessly across all our cloud applications. I sign in once and have secure access to all that I need to perform my job without having to remember numerous passwords or go through repetitive sign-on rituals.

Multifactor authentication (MFA) is extremely helpful and easy to use. It adds a crucial extra layer of security, especially for remote access, and is suitable for both desktop environments and mobile devices. That the access can also be controlled by user role and group also offers our IT staff excellent control without complicating the user experience.

Security, scalability, and ease of use are the biggest benefits. Okta has allowed us to put strict access controls in place without hindering productivity. It also simplifies onboarding and offboarding — new employees have instant access to the software they need, and we can simply cut off access for departing employees.
What do you dislike about the product?
The admin interface can be a bit overwhelming and cluttered. While feature-rich, it's not always immediately obvious, especially when dealing with complex configurations or custom app integrations. Furthermore, the initial configuration required more guidance and documentation than expected.

Some things that should be a standard feature, like certain reporting functionality or more robust provisioning workflows, are locked behind higher-tier plans. This limits what smaller teams or organizations can achieve without additional cost.

The pricing scheme can get expensive quite fast, especially if you need more features or integrations. Furthermore, occasional sync issues with third-party applications can cause delays or access errors that must be fixed by hand.
What problems is the product solving and how is that benefiting you?
Okta is solving the problem of decentralized access to numerous systems. It provides secure, convenient centralized identity management. This eliminates the IT hassle, enhances cybersecurity, and saves employees' time by avoiding login issues or forgotten passwords.

It helps us secure access, enforce security policies, and ensure industry compliance. Okta also reduces the risk of data breaches caused by stolen or reused passwords. On the business end, it boosts productivity, simplifies audits, and provides peace of mind for us knowing that our systems are protected.


    reviewer2716083

Empowering seamless access with single sign-on integration and robust authentication

  • June 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

One of the majorly used use cases for Okta Workforce Identity is the assignment of different SaaS applications, which are cloud-based, and using them with single sign-on. Users don't have to remember the password for each and every online cloud-based application. They just need to sign in with one email and password. This is one of the major benefits of using Okta Workforce Identity.

What is most valuable?

One of the best features of Okta Workforce Identity is its integration with different SaaS applications, which makes it a better product than the competitors.

The multi-factor authentication feature in Okta Workforce Identity is very good. It has its own verification app as well. It is very good in authentication, and we can use hardware keys, software keys, or any authenticator, majorly known authenticator app, for multi-factor authentication.

The provisioning and deprovisioning features of Okta Workforce Identity are very good. We can automate them as well, and we can provision users, groups, applications, and provision tools based on specific groups as well. The product is very good in that as well.

What needs improvement?

I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.

For how long have I used the solution?

We have been using Okta Workforce Identity for about 4 to 5 years now.

What was my experience with deployment of the solution?

In terms of the initial setup and deployment, I find it to be very easy. We have to set it up for the first time, and it has a very straightforward implementation. We have the pictorial and video guides on the Okta Workforce Identity websites on how to deploy it, how to set up employees, how to provision them, how to create groups, and how to set up devices. Each and everything is documented, and it's pretty much straightforward to use.

What do I think about the stability of the solution?

Okta Workforce Identity is a stable product. We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.

How are customer service and support?

We have never felt the need to contact the Okta Workforce Identity support team. It has been up and running. We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We weren't using any single sign-on application or solution before choosing Okta Workforce Identity. This was our first product that we implemented in our company.

How was the initial setup?

In terms of the initial setup and deployment, I find it to be very easy. We have to set it up for the first time, and it has a very straightforward implementation. We have the pictorial and video guides on the Okta Workforce Identity websites on how to deploy it, how to set up employees, how to provision them, how to create groups, and how to set up devices. Each and everything is documented, and it's pretty much straightforward to use.

What was our ROI?

I don't have the exact quotation or the exact pricing details for Okta Workforce Identity, but everything comes at a cost. However, when it gives you scalability and reliability, then I don't think the pricing matters.

Which other solutions did I evaluate?

I believe we have a lot of features in Okta Workforce Identity and I don't think we should be having more features in it as it's currently packed with a lot of features.

What other advice do I have?

I believe we have a lot of features in Okta Workforce Identity and I don't think we should be having more features in it as it's currently packed with a lot of features. On a scale of one to ten, I would rate Okta Workforce Identity a nine out of ten (9.9).


    Srikanth Reddy K.

Easy to access

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
The Okta SSO is easy to use the multiple apps in the company and its MFA is very secured.
What do you dislike about the product?
Sometime it prompts to add the login and password details again. For MFA there is delay observed especially in Android Phone.
What problems is the product solving and how is that benefiting you?
The SSO is very convenient method when accessing multiple apps in the company. So by doing, we don't remember the credential details of of each app. The integration of company applications in Okta program is very essential to keep single login


    Nadine H.

Keeps everything secured in one place

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
The fact that it keeps all my logins secure
What do you dislike about the product?
it could get overprotective at times, asking for the password or push notification multiple times in one session
What problems is the product solving and how is that benefiting you?
It is solving the issue of having to do multiple factor authentication for each service or website


    Sonal P.

Okta Review: Identity security and AI innovation

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Secure, scalable identity solutions and user friendly
What do you dislike about the product?
Nothing much just citing the issues and get the password recovered
What problems is the product solving and how is that benefiting you?
It provides appreciable features of sso that is single sign on etc and uses biometrics too


    Nipun K.

Best and secure application for authentication.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It is secure, and the user interface is clean and easy to use.
What do you dislike about the product?
Okta pricing is on the higher side and expensive.
What problems is the product solving and how is that benefiting you?
Secured and fast signing in and access management.


    Grigor B.

Nice enterprise solution

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It allows logging into various enterprise apps at our company through a single sign on
What do you dislike about the product?
The apps need UI redesign. It looks old both on Mac and iPhone.
What problems is the product solving and how is that benefiting you?
Single sign for all the enterprise solutions without the need to remember different passwords


    joe f.

Streamlined access control and user management

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
What I like about Okta is that it's really simple and reliable. It really dumbs down signing into multiple platforms through a single sign on, it helps save time and lessens password fatigue.
What do you dislike about the product?
One thing I don't like it how pushy they are about opening a personal account. and the issue I had once I did sign up for a personal account was that at times OKTA couldn't differentiate between business account and my personal account.
What problems is the product solving and how is that benefiting you?
Making it more secure for all our employees signing in needs in the organization while on company computers and company phones. The OKTA personal is a nice feature but still a little excessive.


    Internet

Nice and Stable

  • June 01, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's an all-in-one platform that allows me to access multiple other software platforms that I need to use, such as Workday and WeLearn. The ease of access to these other apps, which are imperative to my work at my company and instrumental to my getting paid, is so helpful.
What do you dislike about the product?
I dislike how simple the interface looks, it's very bland and plain.
What problems is the product solving and how is that benefiting you?
Okta is solving the problem of giving me a place to access all of the platforms I need in a single platform, so I don't have to go to a bunch of different URL's, I only need the one.