Okta Workforce Identity is emailed to me as my main use case. A quick, specific example of how I use Okta Workforce Identity in my day-to-day work is to secure customer environments and log in.
Okta Platform
Okta, IncExternal reviews
998 reviews
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Security federation has simplified compliance and protects customer environments daily
What is our primary use case?
What is most valuable?
The best features Okta Workforce Identity offers include security. What makes the security features of Okta Workforce Identity stand out for me is the log in and identity federation.
Okta Workforce Identity has positively impacted my organization by making security federation much easier. Making security and federation easier with Okta Workforce Identity helps us become more compliant.
What needs improvement?
Okta Workforce Identity can be improved by addressing the cost.
For how long have I used the solution?
I have been using Okta Workforce Identity for one year.
What do I think about the stability of the solution?
Okta Workforce Identity is stable.
What do I think about the scalability of the solution?
Okta Workforce Identity's scalability is good; we have never had a problem with it not scaling.
How are customer service and support?
The customer support for Okta Workforce Identity is great. I would rate the customer support for Okta Workforce Identity a ten.
Which solution did I use previously and why did I switch?
Before using Okta Workforce Identity, I used manual methods and Active Directory.
What was our ROI?
I find it hard to track the return on investment for Okta Workforce Identity.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Okta Workforce Identity is pretty good.
Which other solutions did I evaluate?
We actually use Okta Workforce Identity rather than evaluating other options.
What other advice do I have?
You can get Okta Workforce Identity in a week, and I was looking at the marketplace offerings that we use. My advice for others looking into using Okta Workforce Identity is to have a good understanding of the requirements. I would rate this product a nine overall.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Perfect Balance of Security and Usability with Okta
What do you like best about the product?
The best thing about Okta is its balance between security and usability. It’s rare to find an identity platform that makes life easier for both end users and administrators. The intuitive dashboard, automation features, and integration ecosystem make it a cornerstone for modern identity management
What do you dislike about the product?
While Okta is powerful, its pricing can be on the higher side for smaller organizations, and some UI areas could be more intuitive. However, the trade-off is solid reliability, security, and scalability — which makes it worth it for most enterprises.
What problems is the product solving and how is that benefiting you?
Okta solves the problem of fragmented identity management. By providing a centralized, secure way to handle authentication and access control, it helps companies protect data, comply with regulations, and improve user productivity. The biggest benefit is trust — knowing the right people have access to the right resources at the right time.
Great Ease of Use, but Occasional Glitches While Traveling
What do you like best about the product?
Love that it's easy to use both on mobile and desktop.
What do you dislike about the product?
Sometimes it glitches when I am traveling.
What problems is the product solving and how is that benefiting you?
Single sign-on is the problem it's solving. It benefits me by keeping all of my corporate profiles in one place.
Great platform to access various apps at a single place.
What do you like best about the product?
The best thing I liked about this software is with a single login, different apps can be accessed.
What do you dislike about the product?
Only the interface of the app is outdated. That needs an updation.
What problems is the product solving and how is that benefiting you?
Multiple authentication ensure the security of the data. Single sign in is required to access multiple apps.
All-in-one platform for different apps.
What do you like best about the product?
It allows to access all apps at a single place.
What do you dislike about the product?
The pricing can be high for small organizations.
What problems is the product solving and how is that benefiting you?
All the apps can be accessed with a single sign in.
Best platform to use to access different applications.
What do you like best about the product?
The best thing about this software is that we can access different applications at a single place.
What do you dislike about the product?
The only aspect I don't like is that the interface appears outdated. It could really use an update.
What problems is the product solving and how is that benefiting you?
It solves various problems :
1. Saves times to log in to different applications.
2. Gives a secure platform to access all applications from a single place.
1. Saves times to log in to different applications.
2. Gives a secure platform to access all applications from a single place.
Simple and secure access to all applications
What do you like best about the product?
The best thing is that it allows me to access all my applications in a single place.
What do you dislike about the product?
The only thing that I dislike is its interface which needs to be updated now.
What problems is the product solving and how is that benefiting you?
It solves various problems :
1. It helps me to login once and access my all the applications.
2. Strong authentication and detailed auditing capabilities improve the overall security posture of the organization.
1. It helps me to login once and access my all the applications.
2. Strong authentication and detailed auditing capabilities improve the overall security posture of the organization.
East or West — OKTA is the BEST
What do you like best about the product?
Easy & user-friendly UI
Easy controls
Nice Themes
Robust MFA
Easy app integrations
Clear and Crisp help articles, etc
Easy controls
Nice Themes
Robust MFA
Easy app integrations
Clear and Crisp help articles, etc
What do you dislike about the product?
Nothing to date. Not sure about cost though, which is NOT my area but eveything else is GREAT
What problems is the product solving and how is that benefiting you?
User Provisioning and Auth
MFA
ZTNA deployments
MFA
ZTNA deployments
Enhanced Security and Automation with Okta
What do you like best about the product?
I love that Okta automates our application access while enhancing security, supporting a zero-touch deployment model and ensuring security standards. The integration with HRIS systems to automatically import new users is incredibly beneficial. Okta's comprehensive documentation is very helpful from a support perspective. The overall integration capabilities with various tools and the automations provided once tools are integrated make Okta a no-brainer.
What do you dislike about the product?
I found the initial setup process with Okta quite challenging. While the documentation is robust in certain areas, the activation and integration of specific applications were complicated and required significant interaction with third parties. Additionally, I think Okta's pricing process could benefit from more transparency, as the multiple SKUs can cause costs to increase rapidly. Furthermore, from a leadership perspective, the company's leaders did not necessarily inspire confidence in me.
What problems is the product solving and how is that benefiting you?
I find Okta automates application access, enhances security, and supports zero-touch deployment, ensuring required access without compromising standards.
Centralized dashboard with multiple IAM & Security Controls
What do you like best about the product?
IAM
User provisioning and deprovisioning
automation
policy control
User provisioning and deprovisioning
automation
policy control
What do you dislike about the product?
internal team and tech support
API integrations
API integrations
What problems is the product solving and how is that benefiting you?
This tool simplifies IAM and policy management, making it easier to handle automation tasks as well.
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