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Reviews from AWS Marketplace

13 AWS reviews

External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Alex J.

The one powerful real-time media monitoring tool

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple.
What do you dislike about the product?
New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics.
What problems is the product solving and how is that benefiting you?
It is the key reason that has improved the performance and reliability of my applications as a whole. To proactively track your key metrics, detect the bottlenecks and optimize your code/infrastructure leading to a better user experience.


    Rahul G.

Application Monitoring with New Relic

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about New Relic is its ease of implementation. The application data can be montored very easily with different properties. New Relic provides SLA report on daily and weekly basis. This is something truely amazing , as it shows , how fast our app is improving or degrading. It is very easy to use , even for beginners. The dashboard is quite simple yet very informative. It can be used on daily basis to monitor a application.
What do you dislike about the product?
New Relic doesnot capture logs automatically . They need to be imported from the machine. Thus , it may be a bit challenging on integration part. The free version doesnot have customer suppport.
What problems is the product solving and how is that benefiting you?
I have my application built on NextJs 14. New Relic is the only APM which I found most campatibleto it. It has relped me improve my app performance.


    Accounting

A one stop alerting and monitoring platform

  • May 24, 2024
  • Review verified by G2

What do you like best about the product?
It's ability to both monitor signals and alert users on multiple platform such as slack, pagerduty, webhook, triggering switches on and off in Launch darkly
What do you dislike about the product?
NRQL can be tricky, It's abit different from sql
What problems is the product solving and how is that benefiting you?
New relic provides insights into how our application is doin.


    Eugene F.

New Relic: Best in Class

  • May 10, 2024
  • Review verified by G2

What do you like best about the product?
The browser monitoring provides great insight into client experience. The ability to run complex NRQL to gather and visualize data. Versatility of the synthetic monitoring.
What do you dislike about the product?
Not being able to run NRQL across sub-accounts. Lack of mass configuration options across sub-accounts.
What problems is the product solving and how is that benefiting you?
We are able to keep track of uptime and ensure that various website operations are functional to ensure our clients business is not impaired.


    Public Safety

Optimizing Web Application Efficiency Using New Relic's Monitoring Tools

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Since we implemented New Relic on our web application, we have been able to detect and fix issues faster, and even before they can happen. It allows us to visually diagnose and monitor what's going on.
What do you dislike about the product?
We don't get a better idea in some issues as for what's going on, but I believe it's a lack of implementation on our end.
What problems is the product solving and how is that benefiting you?
It helps us detect issues to apply hot fixes faster than before. It even allows us to prevent some of them from happening as we monitor closely our web applications.


    Tor Håvard W.

Get complete control over your IT stack

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
I like how easy the tool is to use and who it gives us quick insights to core problems wherever they occur. It helps our developers see their code performing in real time and it gives them spot on analyses where errors and bottlenecks are found.

New Relic agent also collects a lot of insightful data from customers usage of frontend web and app services. With the easy to create Dashboards we are sharing a lot of customer usage data with the business units.

The custom events ability gives us also good value. We send in relevant business data so we can analyze business processes and see them in a larger perspective.
What do you dislike about the product?
There isn't that much to dislike actually. It's a pricy product indeed.
What problems is the product solving and how is that benefiting you?
New Relic solves MTTR (Mean time to resolution) when issues occur. Customers experience shorter downtimes and fewer errors in our services. We went from an app score of 2 to 4.2 in 9 months after we started using New Relic and rolled out agents on all our apps.

When issues occur we get quick and precise alerts to the right people. Few false positives when rules are set up right.


    Newspapers

Excellent monitoring with hassle-free installation and configuration

  • May 06, 2024
  • Review verified by G2

What do you like best about the product?
The east of configuration and the excellent in-depth information we get from it
What do you dislike about the product?
The only thing that would make it more appealing would be if it cost less
What problems is the product solving and how is that benefiting you?
Insight into site operation


    Internet

New Relic helps drastically decrease troubleshooting time!!

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
The amazing amount of insight it provides about our servers. We are able to view logs, infrastructure data, IP info, and also monitor key endpoints!
What do you dislike about the product?
Can be slightly cost-prohibitive when needing to have many admin users with a lot of access in a larger company.
What problems is the product solving and how is that benefiting you?
New Relic is helping us monitor our sites, number one... limiting down time, and proactively preventing down time by helping us monitor logs and help review issues that happened and prevent from happening again, and see issues before they arise with key infrastructure monitoring such as CPU/Memory/Disk Space, etc..


    Cory C.

New Relic is a go to tool for us in observability

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
New Relic shines in it's ease of integration, data collection and presentation, and it's slick dark theme!
It's an easy tool to get massive amounts of important information on ways to impove our APIs every day.
Integration is simple and swift and the customer service is top notch!
What do you dislike about the product?
Main downside is only the cost really. For smaller companies is can be hard to justify but it is worth it if you can get the confidence in your services.
What problems is the product solving and how is that benefiting you?
New Relic is helping us diagnose bottlenecks in our API response times. We have improved our responses massively and since then our users have seen incredible improvements and quality of our service.


    Ritik V.

Enhancing User Experience

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Custom Events, Caputring end-end user interactions
What do you dislike about the product?
Migration of apps from one account to another should be there without data loss
What problems is the product solving and how is that benefiting you?
Monitoring and pro-actively resolving user experience issues