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Reviews from AWS Marketplace

13 AWS reviews

External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Carlos J.

It is a complete tool and has helped us make important decisions

  • August 14, 2021
  • Review verified by G2

What do you like best about the product?
APM, integration with Kubernetes and ease of configuration
What do you dislike about the product?
Integration with external metrics servers like Prometheus.
What problems is the product solving and how is that benefiting you?
New Relic One has helped us evaluate application performance and monitor the traffic coming into them. We had several benefits both in the experience of our tool and also in saving on IT infrastructure
Recommendations to others considering the product:
New Relic One has been helping us to monitor and optimize our platform is compatible with several languages


    Christian M.

Christian's experience on New Relic use

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
I met New Relic with our client that it's consolidating and migrating from multiple systems to New Relic. New Relic integrates multiple parameters, rules, conditions that allow an efficient monitoring way according to the business needs.
What do you dislike about the product?
When I did a migration to NR Synthetics, I didn't find much information about some parameters to consider (notification channels limitations, policies, etc)
What problems is the product solving and how is that benefiting you?
The monitoring for thousands of customers to keep their availability. Our previous monitoring tool did not allow us to customize probe locations, have multiple scripted monitors, interact with the RestAPI as NR does, customize many other factors, explore other system alerts.


    PRABHAT M.

New Relic

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
The APM feature is best , the ease of integration with different providers like aws ec2 , aws rds .
What do you dislike about the product?
When compared to DataDog , the price is on a higher side .
the logging portion needs to be improved .
the dashboards needs to be more intuitive .
There is lag in getting live data on dashboard .
What problems is the product solving and how is that benefiting you?
logging & montoring .
Previously we used to manually login on each ec2 & check logs , but now it has been very useful , but still logging needs to be improved .


    Financial Services

Great product

  • July 23, 2021
  • Review provided by G2

What do you like best about the product?
The way that organizes and the new dashboards this allows a lot of flexibility for support people
What do you dislike about the product?
Is very strange to change from old panel to new it cost some work to understand this change
What problems is the product solving and how is that benefiting you?
E are giving visibility to people that can't see the infrastructure directly but needs to resolve or take a first lo to the reported problems


    Victor T.

Great tool to review applications insights overtime.

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Overtime view to see average application performance.
What do you dislike about the product?
Unable to create Jira tickets from errors.
What problems is the product solving and how is that benefiting you?
Errors, slow-performing areas.


    Computer Software

New Relic has been a very useful tool for monitoring services health and has really nice views.

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
I like the integrations aspect and I also loved the user-friendly UI.
What do you dislike about the product?
I think there is scope for advanced analytics drill down on health and monitoring dashboards
What problems is the product solving and how is that benefiting you?
Monitoring application health and pager duty integration
Recommendations to others considering the product:
Good for setting up infrastructure health view


    Carl B.

Great Product - Nothing Else On the Market Comes Close to This Product!

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
The quick access to view my entire network on a single page. The ease of setup of alerts and the built-in AI features automatically alert me on anomalies set up without me having to do anything!
What do you dislike about the product?
I have not found anything that I dislike yet.
What problems is the product solving and how is that benefiting you?
I am solving application errors and server errors, also issues that may arise in our Kubernetes Env. The benefits are enormous because I no longer have to write reports and alerts manually, physically and very quick access with minimal efforts to reports that describe the issues.
Recommendations to others considering the product:
Great Product, nothing else on the market comes close. Out of the box, this is the best product.


    Yurii P.

Usefull out of box!

  • March 26, 2021
  • Review verified by G2

What do you like best about the product?
Lots of useful out of box functionality, with a very little setup.
What do you dislike about the product?
A bit slow UI. Rather that that, it is very good
What problems is the product solving and how is that benefiting you?
Application monitoring gives lots of insights, up to the code level. It makes debugging performance issues very easy


    sasi k.

One place for all metrics

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
In New relic one , we can view metrics fir infrastructure, application,apdex, analytics etc
What do you dislike about the product?
New relic one console is little bit slow
What problems is the product solving and how is that benefiting you?
Mainly our all apps and infrastructure related servers, databases ,containers things will be tracked here in New relic one.
Recommendations to others considering the product:
Only place for app,infra and log analysis and ticket tool


    Steve S.

Reliable tool that radically improves knowledge of our system's health

  • October 02, 2020
  • Review verified by G2

What do you like best about the product?
The system is remarkably reliable and resilient and offers plenty of options to allow us to integrate it into our communications workflows. The "intelligence" of the monitoring is impressive, as is the visualization of the status data.
What do you dislike about the product?
The initial configuration was rather complex, though this was mostly due to the high granularity and relatively deep integration supported.
What problems is the product solving and how is that benefiting you?
More than once, we were notified in real time as anomalous activity occurred, enabling us to respond before any damage was done. In general, the configurability and subsequent balance of "false positives" to "misses" is tremendous, allowing us to sort out the noise from the signal, so to speak.