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Reviews from AWS customer

17 AWS reviews

External reviews

547 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Extensive but expensive

  • March 27, 2016
  • Review provided by G2

What do you like best about the product?
Lots of useful information, performance and availability alerts. Error aggregation and traces.
What do you dislike about the product?
The prices are rather high. The website tends to be really slow.
What problems is the product solving and how is that benefiting you?
Staying on top of performance situation. Reliable alerts to the team. Post-mortem investigations after downtime and other issues.
Recommendations to others considering the product:
Press the sales reps for more affordable pricing. They often do lower the prices if you tell them you can't afford the service at the time.


    Rajesh V.

Good tool to know the bugs/errors in the code.

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
It has a comprehensive list of error reports and performance metrics of the system. All this is possible with a single configuration file. It has reports for database, memory, CPU, dom loading, throughput which are highly valuable.
What do you dislike about the product?
Slightly on the costly side for small companies. Though they provide a light weight solution which is cheaper, it doesn't come with error reports, which is what we are looking for.
What problems is the product solving and how is that benefiting you?
We are using to track metrics like performance, transactions, errors on various servers. We see the error logs here and try to fix the problems on our end.


    Gustavo M.

Great straightforward tool easy setup and impressive metrics

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
It's a package install and a single line in my settings and it's all running and collecting information.
I have worked with .Net and NodeJS and the instalation simplicity is exactly the same for both platforms.
The metrics are quite impressive as well.
It does a really good instrumentation and the details shown in the dashboards and graphics goes way beyond just a "full request" duration. Details about time spent in external services, database, etc.
What do you dislike about the product?
The awesome amount of good information comes with a cost, and for some of our services we were not able to handle the performance cost it causes.
What problems is the product solving and how is that benefiting you?
Quality of the company's webservices. Performance analysis and stability.
It helped us finding out some problems which lead us to find some critical memory leaks.


    Olaf L.

Easy webservers and application monitoring

  • March 12, 2016
  • Review provided by G2

What do you like best about the product?
NewRelic is very easy to install on Ubuntu systems, only a view simple steps are required. The NR client is very stable and in my experience it never stopped working. While I'm using the free version, NR helps me to identify problems an all my servers.
What do you dislike about the product?
I don't use NR for PHP application monitoring, because the reported memory usage isn't correct if you use PHP-FPM.
What problems is the product solving and how is that benefiting you?
The server monitoring is great, I'm always informed about the status of my server status and NR has helped me several times to locate the problem.
Recommendations to others considering the product:
Play with the different levels for the triggers for the alert policies. It helped me a lot to get alerts under different circumstances.


    Internet

Ease to use and understand system monitoring and maintanence

  • March 09, 2016
  • Review provided by G2

What do you like best about the product?
Displays complex system uptime and performance information in a format easily accessible to non-technical management. Easy to grant and control access to status information. Deeply customizable, both in terms of dashboards and in ad-hoc analysis while debugging issues in real time. Sharply designed visualizations that manage to look modern while keeping the focus on the information communicated.
What do you dislike about the product?
Fairly expensive, with somewhat confusing pricing structure. Doesn't play particularly nice with complementary tools like Librato - is very much intended to be an all-in-one, stand-alone solution.
What problems is the product solving and how is that benefiting you?
Used as a primary source of truth for system uptime and performance information in production and staging environments. Developers are able to watch the system's performance for issues while deploying new code, while devops and engineering management are able to look at retroactive performance and understand the general health of the system.
Recommendations to others considering the product:
Possibly overkill, but if your project has a high budget and complex architecture or demanding performance requirements, New Relic will likely be a simpler setup and faster path to success than cheaper or do-it-yourself solutions.


    Kristof F.

Very good service monitoring

  • March 05, 2016
  • Review provided by G2

What do you like best about the product?
It has extensive monitoring for servers & applications. Especially the monitoring of errors is very good & usefull.
What do you dislike about the product?
The interface of New Relic is quite complicated. To find certain possiblities & parts within new relic can be quite challenging. Still some work is needed in the "user friendliness" part.
What problems is the product solving and how is that benefiting you?
Being able to see if our servers have enough capacity to run our daily web applications.


    Vincent C.

Best free moniroting tool - easy to set up

  • February 13, 2016
  • Review provided by G2

What do you like best about the product?
This is really easy to set up and it provides a really good monitoring service which allows to keep an eye on every services, for free too.
What do you dislike about the product?
Prices are rather high when you want to go to a premium service.
What problems is the product solving and how is that benefiting you?
It is really helpful for keeping an eye on both the server, the application, the database (and the queries made from the application on the database). It can help to identify slow queries, bottleneck in application, traffic charge, server disk IO and a lot of other items.
When my application was running slowly, it really helped me to identify what's wrong.
Recommendations to others considering the product:
This is a full monitoring server for your server, your application and even your users browser performances.


    Ramón L.

Solve problems before they even exist.

  • February 10, 2016
  • Review provided by G2

What do you like best about the product?
New relic is the next-gen analyzer for your Web Apps, from javascript to sql executions, you will be in control of you app, you will find errors before your users do and data visualization couldn't be any more beautiful. Working with new relic really enhances the way you monitor your apps, and it's ridicously easy to install.
What do you dislike about the product?
New relic is expensive and the php installation is not as straight forward as the ruby one. Other than that, not a lot of complaints.
What problems is the product solving and how is that benefiting you?
Performance monitoring and mobile app analysis is a must nowadays and new relic really shines in these areas. We have all the info we need in our dashboard, it's a really nice tool to have if you are willing to pay for it.
Recommendations to others considering the product:
My recomendation is to try it on every platform and ask for the pro trial, it's totally worth it and you will know what you're buying (If you're going to)


    Computer Software

An overall great performance metric reporting tool

  • December 10, 2015
  • Review provided by G2

What do you like best about the product?
The monthly performance reports are great for when you don't need to be directly involved in all aspects of web dev and are just supervising. Metrics are comprehensive and broken down into easily digestible chunks.
What do you dislike about the product?
Since i haven't used any competitive products I'm not too sure. It's met all of my expectations.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor all our live web sites/forums/apps.
Recommendations to others considering the product:
This is a great tool to monitor your live apps and tracing features when needed.