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Reviews from AWS customer

17 AWS reviews

External reviews

547 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Christophe N.

New Relic is great to get all the insights you can think of about your app

  • May 01, 2016
  • Review provided by G2

What do you like best about the product?
New Relic is great for monitoring and alerting for both backend and frontend applications. On the backend side, the clients for Express JS and databases are ideal to get a good breakdown of where are the bottlenecks in your apps. The errors explorer is also great to find what is wrong with your current setup.

For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages.
What do you dislike about the product?
Alerting isn't so great. While we know New Relic has a lot of data about our applications, we found it hard to create good alerts around that data. The interface is not really intuitive and it didn't seem possible to create alerts around some metrics we would have liked.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting on at scale web application deployments. We especially use New Relic for monitoring performance.


    Publishing

Accessing system status when needed is helpful in comparing to call center activity

  • April 28, 2016
  • Review provided by G2

What do you like best about the product?
Being able to see the page views and server usage is extremely valuable.
What do you dislike about the product?
Longer term views would be helpful. Descriptions of the various servers and processes would also be helpful.
What problems is the product solving and how is that benefiting you?
Ability to see what is happening under the covers during an outage and when we see a surge in support volume helps us react better.


    Antonin L.

Really good product

  • April 20, 2016
  • Review provided by G2

What do you like best about the product?
The python integration that allows in a minimum configuration to have a lot of informations.
What do you dislike about the product?
The paid version is really expensive, but powerful!
What problems is the product solving and how is that benefiting you?
We can track the response time, error rates, server health. Moreover the alert are useful.
Recommendations to others considering the product:
Easy to setup and quick result guarantee


    Jonathan K.

Simple, discrete analytics that allow you to rectify problems before they happen

  • April 19, 2016
  • Review provided by G2

What do you like best about the product?
NewRelic is a very different breed of analytics tool, one that actually allows you to spot issues before they end up hitting your customers. Over my years of using it, I've never come across anything quite like it. The ability to spot failures and very minute errors that could start cropping up in larger clusters has helped eliminate all kinds from total site failure all the way down to database query improvement.
What do you dislike about the product?
The lack of an ability to very accurately filter this stuff down can sometimes mean you end up with a big data overload, but the tools are good enough to keep everything going. Still, i'd like some kind of heavy-duty query language to look for really obscure event crossovers, and to allow more fine-tuned analytics would be nice. Additionally, there can be some bandwidth issues with larger events sending over additional data, but with some tweaking that tends to be relatively easy to fix.
What problems is the product solving and how is that benefiting you?
The general ability to put so little code into a deployment but reap so many benefits means our return on investment with this tool is massive. The amount of issues it has both solved and been instrumental in preventing means that it has become an integral part of our stack, and indeed an integral part of ensuring that everything continues to run day to day. Overall, coupled with tools like Sentry, these two have the biggest potential to help prevent catastrophe of any set of services we've tried.
Recommendations to others considering the product:
Ensure that you double-check your implementation before going live, sometimes it may not be working off the bat.


    Andrew D.

An extremely useful tool that give accurate information to diagnose problems quickly.

  • April 18, 2016
  • Review provided by G2

What do you like best about the product?
The APM is extremely useful for drilling down on specific transactions and events that happen on our site. Everything from external web requests to services we use all the way to DB queries are processed and it allows us to see where problems exist.

It also integrates with other tools and alerts us when certain thresholds are met that could cause delays or downtime.
What do you dislike about the product?
Sometimes the UI can feel a bit cumbersome to navigate.
What problems is the product solving and how is that benefiting you?
Speed a big one for us. Trying to make sure our response time is low is extremely important and since we've started monitoring it we've made it a priority. Now, through changes inspired by NewRelic, our response time is sub 150ms.


    Sócrates L.

It gives me in depth knowledge about how software I build is running in production

  • April 14, 2016
  • Review provided by G2

What do you like best about the product?
The info that New Relic APM gives me: I can really digg into stacktrace to understand what is my performance problem. Alerts are also very nice, they are easy to set and really useful.
What do you dislike about the product?
Sometimes APM page loading is too slow. Also graphs time ranges are kind of akwart: in main view we might use ranges from 30m to 3months, some other pages only show a maximum of 7days.
What problems is the product solving and how is that benefiting you?
Providing pages that load fast is a major concern in my company, since we advertise real estate. There are several studies showind that fast pages increase conversion. That said, using New Relic really gives the visibility we need to understand what are some perfomance bottlenecks and where we apply improvements.
Recommendations to others considering the product:
If you want to get a real time view of your app performance, New Relic is a must have.


    Yasmany C.

a great monitor platform

  • April 07, 2016
  • Review provided by G2

What do you like best about the product?
It allows you to monitor and keep track of your application performance, allowing you to detect and fix performance issues and bugs. Including call trace and database performance review over queries. Another nice feature is the comparison of measures, allowing you to se how performance behave between code changes, or user usage.
What do you dislike about the product?
Its kind of confusing the measure mechanism and anachronism using to label the levels, the value label should be more self explanatory and maybe even simpler to read. In some cases the configuration for web pages differ on how you should measure, so you need to know this in order to configure your project, that should be automatically setup
What problems is the product solving and how is that benefiting you?
Monitoring our e-commerce platform, measuring and comparing performance over stress or bug fixing.
Recommendations to others considering the product:
It will help you to monitor your app and find bottlenecks


    Information Technology and Services

Realtime analytics

  • March 29, 2016
  • Review provided by G2

What do you like best about the product?
It's very easy to setup New Relic. And after setting up is amazing the amount of data and information you have at your disposal, for deep analysis.
One of the features I like the most is the Alerts: let's you specify alert conditions, that can be sent through multiple channels (email, Slack, Webhook, etc).
What do you dislike about the product?
Sometimes it feels that the information is overwhelming, too much information at a time. You have to navigate through the site to get to know what to look for, but after that you can get the most of it. This can be easily fixed with proper UI.
What problems is the product solving and how is that benefiting you?
I can easily see get notified if something isn't working as expected.


    Higher Education

Amazing product

  • March 29, 2016
  • Review provided by G2

What do you like best about the product?
The functionality is simply superb - easy to use and intuitive
What do you dislike about the product?
nothing specific. The functionality provided is just optimal
What problems is the product solving and how is that benefiting you?
we are measuring click through rate. You can imagine the volume of data generated. New Relic enables us to get the insights on the fly.
Recommendations to others considering the product:
Absolutely. Worth the money. The dashboard is intuitive and easy to use. The best part is that it surfaces the right insights at right time at the right place.


    Balamurali P.

Newrelic APM is awesome we use it for our Golang Rest API monitoring and server monitoring

  • March 28, 2016
  • Review provided by G2

What do you like best about the product?
Newrelic APM is awesome we use it for our Golang Rest API monitoring and server monitoring.
These questions and their answers are oftentimes crucial to your web application's success or failure. If you've never collected performance metrics from your live web app, you're literally running while blindfolded; at some point you're going to hit a wall!
What do you dislike about the product?
Newrelics per hour billing is little expensive and not good for regular enterprise users.
What problems is the product solving and how is that benefiting you?
we use NewRelic to keep costs down, improve and debug performance problems from the small to the large, and avert potential catastrophes.
We wanted to know our application performance and bottlenecks in database queries so that we can optimize our code to run more efficiently to get more performance in our application stack.
Recommendations to others considering the product:
NewRelic Awesome Application performance monitoring tool just go with it