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New Relic -- Data in Minutes
What do you like best about the product?
NewRelic is a suite of tools that provide you with the ability to see all aspects of your application. The integration with AWS was trivial and we had data to consume within minutes. Our favorite parts of the app:
APM -- We use this often to find hot spots in our application. We compare the before-and-after with software updates to make sure changes are operating as expected.
BROWSER -- Gives us great insight into how our application is performing on the desktop and what type of browsers are in use. When used with the APM, these two components give you the ability to really X-RAY your application.
SYNTHETICS -- We've built custom monitors using the scripting language and use this to verify everything is working as expected. We love the historical ability to see load time by location.
PLUGINS -- Easy way for us to load stats for our EC2, ELB, SNS, SQS, RDS instances.... all done via a simple plug-in. Now we have one place to look for everything.
INSIGHTS -- My favorite. Write custom queries using a built-in query language and save commonly used queries to dashboards. We display dashboard around the office to monitor all our NewRelic collected metrics in real-time. *Awesome*
Support -- not a component, but the NewRelic support team has always been responsive and helpful. Great to work with.
APM -- We use this often to find hot spots in our application. We compare the before-and-after with software updates to make sure changes are operating as expected.
BROWSER -- Gives us great insight into how our application is performing on the desktop and what type of browsers are in use. When used with the APM, these two components give you the ability to really X-RAY your application.
SYNTHETICS -- We've built custom monitors using the scripting language and use this to verify everything is working as expected. We love the historical ability to see load time by location.
PLUGINS -- Easy way for us to load stats for our EC2, ELB, SNS, SQS, RDS instances.... all done via a simple plug-in. Now we have one place to look for everything.
INSIGHTS -- My favorite. Write custom queries using a built-in query language and save commonly used queries to dashboards. We display dashboard around the office to monitor all our NewRelic collected metrics in real-time. *Awesome*
Support -- not a component, but the NewRelic support team has always been responsive and helpful. Great to work with.
What do you dislike about the product?
Not much to say that is negative. It's a little overwhelming if you are trying to leverage every aspect of the product. It is best to start with one thing and then grow from there.
What problems is the product solving and how is that benefiting you?
We were looking to get insight into our application running in production and use metrics to focus our plan for improvement. We've been able to make many changes based on NewRelic feedback.
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Fantastic for identifying performance issues
What do you like best about the product?
I can't recommend newrelic enough, it drills down into your code line by line and tells you where your slow downs are. They also offer browser insights which allows you to see what is going wrong with your JavaScript as well (additional fee).
The historical logging of performance is also of extreme use, expecially when you've had a problem while you are in bed and have no idea where to even start.
Finally, the alerting system is second to none, my director pays for a secondary level monitoring system and newrelic is always without fail the first one to tell me about a problem.
The historical logging of performance is also of extreme use, expecially when you've had a problem while you are in bed and have no idea where to even start.
Finally, the alerting system is second to none, my director pays for a secondary level monitoring system and newrelic is always without fail the first one to tell me about a problem.
What do you dislike about the product?
Depending on the system you are using, their website is extremely JavaScript heavy and can cause hanging if you're using an outdated machine.
One pitfall of the alerting is you need the app on your phone, it would be of extreme handiness if they implemented some kind of SMS system.
One pitfall of the alerting is you need the app on your phone, it would be of extreme handiness if they implemented some kind of SMS system.
What problems is the product solving and how is that benefiting you?
- Ecommerce performance problems, can see where your code is slowing down on a line by line basis.
- Browser optimisation via Browser Insights, you can drill down to what JS/images are causing you slow downs and improve the performance of your website easily.
- Browser optimisation via Browser Insights, you can drill down to what JS/images are causing you slow downs and improve the performance of your website easily.
Recommendations to others considering the product:
If you are having performance issues with your website, it is well worth jumping onto newrelic. Also great for when you are running mail campaigns or a large hyped release as it identifies exactly where your slow downs are coming from.
New Relic Application Monitoring
What do you like best about the product?
New Relic application monitoring provides various statistical data and the way it show on dashboard the performance metrics of the applications running. It is also integrated with Pivotal Cloud Foundry so you can also look at one of the cloud solutions where in you would be able to monitor application performance easily.
What do you dislike about the product?
So far its good enough so no dislikes. But as I go far I may get some glitches and potential points for improvement which I can suggest
What problems is the product solving and how is that benefiting you?
Performance metrics of applications. How we can boost application performances.
Recommendations to others considering the product:
Its a great software definitely give a try
Very convenient
What do you like best about the product?
Any unexpected error doesn't remain untraced anymore. Gives great deal of information on stacktrace, environment, etc.
What do you dislike about the product?
There's nothing that I dislike really so far
What problems is the product solving and how is that benefiting you?
We have a web app (and also a corresponding mobile app). We use New Relic to trace any runtime issues that otherwise go untraced. Among the many benefits, the most important is the well laid-out aggregations this software provides for a particular issue. This gives a great insight on how frequently the issue occurred in the past, as well as what led to this issue.
Insights is Invaluable
What do you like best about the product?
NewRelic has a lot of parts to the service (Application monitoring, Mobile, Browser stats, Insights, etc), but Insights is the one that I use every day--and it doesn't seem to have a competitor. The near-realtime (less than a minute) charts, graphs, comparison tables and custom queries on software activity is not only visually stunning but also easy to use. Using Insights queries, I've been able to find and fix issues with production web software before customers even notice the problem exists. By watching trends and error reports, I can keep ahead of issues (both bugs, service issues and scaling needs) before they become problems.
What do you dislike about the product?
There are a few things I would love to see in the Insights panel. I make heavy use of saved custom Dashboards and often find myself building a complex dashboard that I need to duplicate for another environment (having the environment for PROD, now I need a copy of the same thing where the only difference in all the queries is the appName). This doesn't seem to be available so I spend a fair amount of time copy/pasting queries and editing the appName query to create additional dashboards.
What problems is the product solving and how is that benefiting you?
I use this tool daily to keep an eye on application performance (response times, expected behaviors, dependent service outages/hiccups, cache keys being what they should be, etc). The list of benefits is too large to cover entirely and completely custom to each application. As new clients integrate with my software, I use NewRelic Insights to track onboarding behaviors and ensure clients have correctly implemented the integration. I can see how often (every day around 3am) my services are scanned for vulnerabilities by some agent on the internet). Insights does exactly what the name implies; It gives me insight into what is happening in near-realtime with my applications.
Recommendations to others considering the product:
They have a free tier that holds 1 week of data in insights. This fits most of my application needs. We only use the longer availability tiers for cases where we need a wider breadth of stats and charts.
Awesome product!
What do you like best about the product?
New Relic makes it easy to track both our web and mobile apps in one place
What do you dislike about the product?
Their Android SDK has proved troublesome to integrate with Android Studio 2.0
What problems is the product solving and how is that benefiting you?
Tracking the performance, usage, and crashes of our mobile and web apps - New Relic makes it easy to track all of this information in one place
New Relic - when monitoring happens from multiple locations
What do you like best about the product?
New Relic is not only an application performance monitoring tool, but also allows you to monitor your website from multiple different geographical locations. This latest feature is extremely handy, when you offer SaaS solutions to your clients, where the client can be at any part of the world - in such a case this feature - monitoring your site from different continents, from different countries - really can help you to once to act pro-actively and know before anyone else if there is a connectivity issue from region X towards your solution and secondly, the ability to check historical data also helps identifying, if the problem is region dependent or related your own platform.
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
What do you dislike about the product?
Nothing to mention here - the application does what it supposed to do, if you would like to have a full environment monitoring and alerting coverage then this tool alone will not do the trick, but they also do not position themselves there: but in combination with other monitoring tools you can get a really excellent stack.
What problems is the product solving and how is that benefiting you?
Our clients at Nebu can be found all over the world, in many different countries and continents - and if someone hosted a centralised SaaS solution, can easily realise, that monitoring your sites from different geo-locations gives enormous value to your tech and support team.
Recommendations to others considering the product:
I tried a few available solutions and chose New Relic, based on what it offered and how simply it was to set up monitoring and alerting, apart from this I checked other features that can be useful, like historical data back to X days - walking on this path, it also can be crystal clear for you what exactly you need and based on the must have features list you have, you can make decision easily. The tool has a free version, even a non time limited one (where certain functionalities are limited, e.g. how many sites you can monitor or how many days back you can check your alert messages) - just try that and you can see if the tool is up to your requirements.
Simple server monitoring
What do you like best about the product?
Installing their server monitoring software is easy and requires little to no configuration. Works like a charm and best of all it's free. Website alerts (synthetics) are very useful as well to have multiple locations check the availability of your website.
What do you dislike about the product?
The mobile app (Android) confuses me a lot. I keep getting a notification about using an older (API) version of alerts but I've got no clue how to disable this. I also have a case of an ongoing
What problems is the product solving and how is that benefiting you?
I'm using New Relic to monitor my servers.
Recommendations to others considering the product:
Server monitoring is free and so is synthetics. You can't go wrong with these to monitor your servers' performance.
New Relic is Amazing!
What do you like best about the product?
New Relic's application and server monitoring has allowed our team to build better, faster, and more stable products since using it. We have also been able to make huge fixes to legacy code bases.
The APM product has been instrumental in our ability to improve application and server performance.
The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.
The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.
Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance.
The APM product has been instrumental in our ability to improve application and server performance.
The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.
The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.
Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance.
What do you dislike about the product?
New Relic has been steadily improving the product and adding features that are beneficial to our environment. There is very little to dislike. However, the learning curve on using Insights effectively is pretty steep and could use improvement.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor our web application performance, both on the server and client. We also use it to monitor our web and database servers.
Recommendations to others considering the product:
If you need solid application and server monitoring New Relic can handle your needs.
Insights that will save your business money
What do you like best about the product?
Super easy to setup! Great way to day by day track performance of your app. The ability to see what transactions are the most "expensive" is invaluable. We have been able to cut down our heaviest server calls and "tune" up our app using the various analytics and data from New Relic.
What do you dislike about the product?
Could be a little easier to dig down into what you need to find. Maybe some additional tour/tutorials for first time users. Overall we are very happy with New Relic. It would be nice to see some youtube tutorials as well.
What problems is the product solving and how is that benefiting you?
Tracking app performance, tuning app better to reduce server needs. Pinging of our website. Warning and alert text message / email alerts.
Recommendations to others considering the product:
In my opinion it is best to review the New Relic email summaries every week. As your code base changes you can see what areas are improving or degrading.
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