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Reviews from AWS Marketplace

13 AWS reviews

External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jorge A.

A radar for zero visibility operations

  • September 07, 2017
  • Review verified by G2

What do you like best about the product?
Drill down into information is pretty easy and useful, slow query log analysis is awesome, also the fact that you have insights in your server and in your user's browser at the same time.
What do you dislike about the product?
Installation is a little bit complicated, specially in linux, and you don't always get the same result, none the less you are using the same linux distribution and you follow the same steps.
What problems is the product solving and how is that benefiting you?
We have increased our SLA from 98% to 99.99% we understand better our infrastructure and that allows us to offer a better service.
Recommendations to others considering the product:
Contact an executive, they get much better deals than the web page


    Internet

Get to the bottom of it fast!

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
We are able to see the amount of errors that we are getting and where they are happening at scale. New Relic is the first place we go when we get a support issue to get better insight to as what is going on.
What do you dislike about the product?
The date and time ranges for errors can be confusing. Easy to get to a target time/date but getting out seems to take me awhile every time.
What problems is the product solving and how is that benefiting you?
We get shorter downtime on the app because we can easily identify the problem and get a team on a fix asap.


    Michal M.

Very insightful Application Monitoring

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
It's very easy to setup and provides deep integration with many frameworks and software. It's much easier to train developers on than other solutions and provides a wealth of alert options.
What do you dislike about the product?
It has a large number of different services that can be difficult to navigate at times.
What problems is the product solving and how is that benefiting you?
If you depend on your application for your business having realtime insights into how they are performing is vital. New Relic provides those insights.


    Kevin S.

APM is a powerful, intuitive analytics tool

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
APM has been an invaluable tool for monitoring and managing multiple applications running on the same server. Detailed stack traces allow you to quickly identify and fix the offending resources before customers are impacted.

This suite enables real-time performance monitoring at a glance.
What do you dislike about the product?
On the essentials tier, insights events and metric data retention is only for 72 hours. This isn't usually much of an issue, as any catastrophic service interruption is going to get noticed before 3 days are up.
What problems is the product solving and how is that benefiting you?
My use case was using this on a beefy VPS running a fair number of separate Wordpress instances.

Real, actionable insights into our applications' and server's status allowed us to identify bottlenecks and optimize our server configuration to eliminate slow response times and increase server throughput.
Recommendations to others considering the product:
DO IT!

This product is an incredible value for the amount of actionable insights you get for a relatively small cost. If you or your organization are looking for a low cost way to improve quality of service, you could do far worse then choosing New Relic.


    Telecommunications

A must have for web service monitoring

  • July 26, 2017
  • Review verified by G2

What do you like best about the product?
New Relic provides all the metrics needed to perfectly monitor your service, discover issues and troubleshoot them.
Being able to track down a performance degradation down to the relevant code deployment and commit is a super useful feature.
What do you dislike about the product?
- The UI can be slow and overcrowded sometimes.
- Tracking performance in custom code can be tricky.
What problems is the product solving and how is that benefiting you?
We've been able to make sure our system is responding as fast as possible to our customer. We are using New Relic to continuously pinpoint performance bottlenecks and address them.


    Internet

New Relic, a must have for your rails application

  • July 14, 2017
  • Review verified by G2

What do you like best about the product?
- easy to setup
- ease of use
- great/handy UI with great UX
- Functionalities that cover most of your day to day needs while not being too complicated
- Reliable, low maintenance cost
What do you dislike about the product?
- the functionality on doing more detailed performance profiling could have been improved
- in general, New relic provides a very convenient and handy solution for app monitoring/tracking, however, there might be more advanced and customizable functionalities that could be provided to deep/heavy users
What problems is the product solving and how is that benefiting you?
monitor the entire Rails application, error tracking, performance tracking, etc...


    Shaan S.

NewRelic is essential for APM

  • June 28, 2017
  • Review verified by G2

What do you like best about the product?
The ability to see traces of an extremely slow transaction and examine the database queries that ran for that instance. Comparing the CPU, memory, and throughout of all servers for an application.
What do you dislike about the product?
Older data loses precision, but it does show the general data that you are looking for. The general interface can be a bit slow or clunky and take some time to switch time frame or transaction. I would have liked to see historical performance easier to manage.
What problems is the product solving and how is that benefiting you?
NewRelic APM allows us to monitor customer experience based on the performance of our servers. Performance changes correlated with our releases allows us to a have clear idea of what improved/worsened the system.
Recommendations to others considering the product:
The price justifies the benefits you receive in monitoring your application as it grows.


    Aaron A.

Always on, consistently easy to use

  • June 19, 2017
  • Review verified by G2

What do you like best about the product?
As our infrastructure has grown, the level of complexity has grown as well. NewRelic has been a constant for monitoring across all of our services. It is just as simple to get an at-a-glance view of infrastructure health as it was in the beginning.
What do you dislike about the product?
There is nothing that I dislike about the platform.
What problems is the product solving and how is that benefiting you?
Infrastructure health monitoring


    Internet

Awesome.

  • June 01, 2017
  • Review verified by G2

What do you like best about the product?
Their built in Ruby on Rails gem. It just works as soon as you add the gem.
What do you dislike about the product?
Their pricing schema. It doesnt make sense charging by hosts if your setup is elastic on cloud
What problems is the product solving and how is that benefiting you?
Application monitoring, server monitoring, database monitoring and performance monitoring/comparison.


    Ismael Guillermo M.

Its a must, for now the healt of your project

  • May 10, 2017
  • Review verified by G2

What do you like best about the product?
What I like the best it's that it really helps tracking events on the apps, the integration with other services like heroku
What do you dislike about the product?
The user interface it's not the best its very chunky, we also use other options like airbrake and its lighter than new relic
What problems is the product solving and how is that benefiting you?
I really like the integration with heroku it has been very handy, it has helped a lot on finding problems and I really like the information that it's given we use it all the time with heroku but the new implemention of heroku has been great and we are analazing if we should continue using new relic
Recommendations to others considering the product:
It's great for tracking events in your apps, it's one of the best tools in the market