We mainly use Radware Cloud WAF Service for DDoS protection. This includes protecting against DDoS attacks. We know if there is an issue, we can quickly set up a call with the Radware team.
Radware Cloud WAF
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Quick detection and exceptional support improve protection capabilities
What is our primary use case?
How has it helped my organization?
Radware Cloud WAF Service has significantly improved our organization's time of protection and detection capabilities. The support provided by Radware is quick and efficient. We have updated our solution on many occasions, and the design of our network has changed, largely due to Radware providing us with solutions.
What is most valuable?
The most valuable feature is Radware's ability to quickly detect attacks, even though it doesn't always meet the quicker threshold. We can set up a call with the Radware team if needed. Another crucial aspect is the support we receive from Radware, which is very quick and efficient.
What needs improvement?
Some of the tools are a bit difficult to navigate, and the user interface could be more user-friendly. It is not the cheapest solution, so cost is something to consider.
For how long have I used the solution?
I started using Radware Cloud WAF Service when I joined the company about a year and a half ago.
What do I think about the stability of the solution?
I have never come across downtime, bugs, or glitches when working with Radware Cloud WAF Service. From that point of view, it maintains a very stable operation.
What do I think about the scalability of the solution?
Anytime we've had any issues, Radware has provided us a solution, indicating its high scalability.
How are customer service and support?
I would rate Radware support a nine out of ten. They are always available to help us, which is invaluable in our line of work.
How would you rate customer service and support?
Positive
What was our ROI?
I wouldn't be able to give a number, but Radware Cloud WAF does save time for our staff due to the automation and excellent detection, which is invaluable.
What's my experience with pricing, setup cost, and licensing?
I would rate the cost around seven out of ten. Radware provides many different options, but it may not be affordable for companies that aren't large.
What other advice do I have?
The automatic detection from Radware Cloud WAF is invaluable, and the support is outstanding. I would rate the overall solution a nine out of ten, with the only issue being the user interface. The overall product rating is nine out of ten.
My Successful Experience with Radware's WAF
What do you like best about the product?
What I liked the most and one of the most important features is the integration with other security solutions and with load balancers and internal applications. In my experience, we have applications published in the Azure cloud, and the integration was very smooth and easy.
What do you dislike about the product?
What I don't like is the high cost of the solution, but in terms of operation and use, it's one of the best for me as a customer.
What problems is the product solving and how is that benefiting you?
Currently, we have our Core System and other internal applications exposed, but without any security layer. The purpose of the purchase was to implement the WAF as that security layer for the published applications.
Ensures systems run smoothly by blocking and rejecting attacks
What is our primary use case?
We use Radware Cloud WAF Service primarily for monitoring purposes within our organization.
What is most valuable?
I like the security features when looking at the dashboard where I can see a lot of attacks that are rejected and blocked. It's one of the best features, and I approve of this solution. Radware Cloud WAF Service ensures our systems are stable, running smoothly, and blocking all attacks effectively.
What needs improvement?
There should be more customization options for the dashboard, as it is currently fixed and cannot be modified. Additionally, the API is limited to data retrieval and does not support programmatic modifications. It would be beneficial if we could perform POST requests and integrate our applications more effectively.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for five months.
What do I think about the stability of the solution?
I rate the stability of Radware Cloud WAF Service as nine out of ten. There have been no issues with downtime, bugs, or glitches.
What do I think about the scalability of the solution?
The scalability of Radware Cloud WAF Service is very good, and I would rate it nine out of ten in terms of handling the capacity and volume.
How are customer service and support?
I would rate the technical support from Radware as a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Imperva but switched to Radware Cloud WAF Service primarily due to pricing. Both products are top-ranking solutions, but Radware is cheaper.
How was the initial setup?
The initial setup of Radware Cloud WAF Service was easy.
What about the implementation team?
We received support from Radware, which made the implementation process easy.
What was our ROI?
The ROI for Radware Cloud WAF Service is prominent as it is twenty percent more cost-effective compared to Imperva.
What's my experience with pricing, setup cost, and licensing?
When comparing the pricing of Radware Cloud WAF Service, I would rate it as seven out of ten, with one being cheap and ten being expensive.
Which other solutions did I evaluate?
Yes, we switched from Imperva to Radware Cloud WAF Service.
What other advice do I have?
Overall, I would rate Radware Cloud WAF Service as eight out of ten. The areas for improvement include customization and API functionality. I would recommend Radware Cloud WAF Service because it is a good solution, and we are satisfied with the benefits it offers.
cloudwaf visibility for web extensions
What do you like best about the product?
It is a tool that allows identifying the types of attacks that my web application may have, such as DDoS, SQL injection. I can also identify the source IP of the attack and the country from which they are attacking me.
What do you dislike about the product?
in general, everything from Radware has a good contribution, I only consider that they should improve in the reports to be able to connect them to Power BI
What problems is the product solving and how is that benefiting you?
we did not have identification of how many attacks our application was experiencing and where they were coming from, with radware I can have clarity on who is attacking me and where the attack is coming from.
Reliability and user-friendly reporting interface ensure effective protection
What is our primary use case?
I use Radware services to protect some web portals in my company from web application attacks. Specifically, I use their web application firewall.
What is most valuable?
I like the reliability of the system since it's quite reliable. Additionally, I appreciate the user interface, particularly from the reporting point of view. Configuration can sometimes be tricky as I have to know where the options are, which isn't very intuitive. However, apart from this, it is a good product and very reliable for me.
What needs improvement?
Sometimes, I encounter issues with password reset, particularly in the last two weeks. I tried to access the system, and it didn't recognize my password, even though I hadn't changed it. When I attempted the password reset from the login page, I didn't receive any email. This indicates some reliability issues or problems within the management interface.
For how long have I used the solution?
I have been using Radware Cloud WAF for something like three years.
What do I think about the stability of the solution?
The stability of the solution is very good. I would rate it as nine out of ten.
What do I think about the scalability of the solution?
I haven't used any of the integration capabilities, however, I would rate the scalability as nine out of ten.
How are customer service and support?
The technical support is very good. They are usually very fast in response, and I think they deserve a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was not heavy. It was quite simple, and with the support from Radware's technical and commercial teams, I could set up the system in monitoring mode before moving into production.
What about the implementation team?
I had calls with the technical support of Radware and the commercial team. The team was supportive throughout the process.
What's my experience with pricing, setup cost, and licensing?
I find Radware Cloud WAF to be a quite expensive product compared to others. However, the quality-to-price ratio is very good.
What other advice do I have?
I highly recommend Radware Cloud WAF for its reliability and fast support. However, the cost is something to consider as it might be on the higher side.
Overall, I would rate Radware Cloud WAF as nine out of ten.
Cloud-based protection strengthens internal and customer application security effectively
What is our primary use case?
We are a Data Center company with a lot of internal applications and customers. Our primary use case is to protect all internal applications hosted on Public Cloud with Radware Cloud WAF. This protection is crucial for safeguarding our customers' applications from external threats and ensuring high availability and security.
What is most valuable?
The most important aspect of Radware Cloud WAF is that it is over the cloud, offering a comprehensive solution that includes WAF, API protection, bots, and Layer 7 DDoS. This combination efficiently blocks a large number of unknown threats and ensures high security and uptime for our internal applications as well as our customers' applications, making it a revenue-generating tool. Cloud WAF provides excellent analytical dashboards that allow us to report, track, and resolve many issues quickly.
What needs improvement?
The reporting features could be more intuitive with more real-time monitoring, which would help make faster decisions. While false positives have reduced by 35%, more granular control can simplify it for new users. The initial complexity should be reduced to make it simpler for new customers. Furthermore, support staff needs to be more proactive so that issues can be resolved at lower levels without escalation.
For how long have I used the solution?
I have been using Radware Cloud WAF for four years.
What do I think about the stability of the solution?
There has been downtime only once in the last year. Otherwise, the product has been stable.
What do I think about the scalability of the solution?
Since it's a Cloud WAF, it is always scalable. We can subscribe to more applications and protections as needed.
How are customer service and support?
We have ERT premium support with a five-minute SLA, and the service has been reliable. We have additional support from Radware management. The quality of support is excellent, and we haven't faced any major issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I used to work with F5 WAF in my earlier company, not the current one.
How was the initial setup?
The initial setup was complex and took a long time to complete.
What about the implementation team?
We used a dedicated team for deployment as we wanted to train our team thoroughly.
What was our ROI?
Radware Cloud WAF has helped reduce false positives and efforts, which in turn, improved the total cost of ownership by freeing up time to focus on other projects.
What's my experience with pricing, setup cost, and licensing?
Pricing could be more competitive, especially for smaller customers. However, the technical excellence of the product balances out the pricing aspect.
Which other solutions did I evaluate?
Earlier, I used F5 WAF in a different company.
What other advice do I have?
Overall, I would rate Cloud WAF nine out of ten.
Despite its initial complexity, the product is a one-stop shop for our cloud security needs. It integrates well with applications, simplifying protection and operations.
I recommend Radware can make further improvements in pricing and simplifying initial use for new customers.
Advanced Protection and Optimal Performance for Web Applications
What do you like best about the product?
I like that is a very secure and robust solution and the TAC is very fast and in my language
What do you dislike about the product?
I don't like that the learning curve of this solution is too high
What problems is the product solving and how is that benefiting you?
It solves security problems related to applications published to the Internet. I verified that it protects very well against all types of web app attacks.
"Radware Cloud WAF: Smart, Scalable, and Secure"
What do you like best about the product?
I like that Radware Cloud WAF keeps our websites and apps safe from hackers without slowing them down. It automatically blocks attacks like DDoS and malware, and it’s easy to set up in the cloud.
What do you dislike about the product?
Sometimes it blocks safe traffic by mistake, so we have to adjust the settings
What problems is the product solving and how is that benefiting you?
It protects our websites from cyberattacks, so we don’t have to worry about hackers shutting things down or stealing data. This keeps our business running smoothly and saves us time and effort on security issues.
Revolutionize the Network Security with Radware CLOUD WAF
What do you like best about the product?
What I like the most and best about Radware Cloud WAF is its ability to provide enhanced security against advanced threats using AI-powered security.
What do you dislike about the product?
The User-interface is going to be a bit difficult for the new users.
What problems is the product solving and how is that benefiting you?
Radware CLOUD WAF solution is an essential feature in our customers' networks now, as it protects the network from external attacks and prevents unauthorized data leaks from within the network by ensuring that all incoming and outgoing traffic is from a trusted and protected source.
Service is excellent, easy integration, single pane GUI
What do you like best about the product?
Overall experience with Cloud WAF is really good with lot of good features to protect against L7 application attacks.
What do you dislike about the product?
SIEM integration issues because of AWS S3 dependency
What problems is the product solving and how is that benefiting you?
Radware Cloud WAF helps organizations, especially those running online apps, APIs, and cloud environments, in resolving a number of important security and performance issues.
A strong, automated, and AI-driven security solution, Radware Cloud WAF lowers risk, decreases manual labor, and guarantees uptime.
A strong, automated, and AI-driven security solution, Radware Cloud WAF lowers risk, decreases manual labor, and guarantees uptime.
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