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Reviews from AWS customer

4 AWS reviews

External reviews

287 reviews
from and

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4-star reviews ( Show all reviews )

    Wesley Lee

Fast development, improved quality, and easy management

  • May 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it for container management. It's our container management platform for our financial systems.

How has it helped my organization?

It provides flexibility and efficiency. It helps us to design and deliver applications efficiently. We can modify our application in a smaller scope. We don't need to change the whole application.

It makes development fast because we can separate applications into different parts. We can deliver applications in different phases.

It has helped to improve the quality of our end products. It has reduced the project onboarding time by 20% to 25%.

What is most valuable?

I like OCP, and the management UI is better than the open-source ones.

The integration with 3scale is very good. We use that too.

What needs improvement?

The monitoring part could be better to monitor the performance. The automation part could also be better because we had a hard time integrating our application with OCP.

For how long have I used the solution?

I've been using this solution for about two years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable for one cluster. When it comes to multiple clusters, it could be better.

We have about 100 users who use this solution.

How are customer service and support?

Their enterprise support is okay, but sometimes, their response is slow. Their response is also not accurate sometimes. It's not right.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I didn't use it, but my company used the PKS solution.

How was the initial setup?

It's straightforward. The setup took two to three days.

What other advice do I have?

Red Hat is quite okay as a partner for helping us create the platform that we need. They do help you. They also provide training.

We use Red Hat AMQ streams and 3scale, and its integration with other Red Hat solutions is okay. The advantage of using multiple products from the same vendor is that you can get help from one company. You don't have to go to multiple companies.

It gives me the security that I need, but I didn't evaluate the security much. There is another department that's responsible for that.

I would recommend this solution to others, and overall, I would rate it an eight out of ten.


    AbhinavSingh

OperatorHub provides certified applications, helping us reduce time to market

  • April 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

NetApp is our storage provider and we have a product called Astra Control Center. We can back up and restore our containerized applications that are running on OpenShift. We use it to create a disaster recovery site for our business-critical containerized application.

Our second use case is for cloud bursting. When we have fewer resources available on-prem, we can move some of our non-critical applications to the cloud.

Our production environment can be run on AWS or any other cloud where we've deployed OpenShift, while we have our test and development environments on-prem. Once an application is certified, it can be moved from development to the production environment using Astra Control Center.

How has it helped my organization?

The CodeReady Workspaces reduce project onboarding time. With my experience, I was able to deploy the OpenShift cluster to make development ready in one day, with all kinds of related post-installation configurations.

And CodeReady Workspaces also reduce time to market. Red Hat OpenShift provides its OperatorHub from which you can find all the certified applications that are readily available on the portal itself. It gives you a cloud catalog-type feature directly on the OpenShift console. Through that, you get a GDP that is already certified, while deploying any kind of application. That means they are made to run with your OpenShift environment. You don't need to do any research to make it work with OpenShift.

OpenShift also provides us with the flexibility of cloud-native stacks while still making it possible to meet regulatory constraints.

What is most valuable?

The most valuable feature of OpenShift is the security context constraint (SCC). The solution’s security throughout the stack is good. And security context constraints provide port-level security. It's a granular level of control, where you can give privileges to certain users to work on certain applications. That's a great security feature.

The solution also provides a lot of security features on top of a regular Kubernetes cluster, which you can control. For example, in the namespace of OpenShift, there are different kinds of access levels. If you have a development team, you can provide limited access so that a developer can only deploy your application. If you're running any business-critical app, you can restrict the users' access to that app.

Also, Red Hat provides advanced multi-cluster management. You can manage multiple clouds with one solution, and I'm happy with that.

What needs improvement?

One area for improvement is the documentation. They need to make it a little bit more user-friendly.

Also, if you compare certain features and the installation process with Rancher, Rancher is simpler.

For how long have I used the solution?

I have been using OpenShift for more than two years.

What do I think about the stability of the solution?

I have found some minor issues related to pod networking in which some of the OpenShift pods were not performing well. To resolve that, I needed to do a reinstallation of the cluster. Apart from that, OpenShift is pretty stable.

What do I think about the scalability of the solution?

The scalability of OpenShift is good, but a competitor like VMware Tanzu can run more pods on the same system or the same hardware. So there's a little room for Red Hat to make it more scalable.

For us, OpenShift is an enterprise-level platform. We have about 10,000 users and we have plans to increase our usage.

How are customer service and support?

The best part is the support from Red Hat. If you face any issues you can get great support.

As a partner, Red Hat is a nine out of 10 for helping us create the platform we need.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is very good. There are a lot of options with which you can deploy OpenShift and you can deploy it on different environments. You can directly deploy it on a bare metal server, or if you already have a VMware-based infrastructure, you can deploy it there. That automation is very flexible.

The initial setup is straightforward, but for a first-time user, it might be a bit challenging because there are certain prerequisites that you need to follow. But if you follow the installation guide and you're able to do all the prerequisites, it's very straightforward. It takes less than an hour.

I used the Assisted Installer and did the IPI installation for OpenShift. I had all the infrastructure ready and deployed one cluster on bare metal. Then I deployed the OpenShift cluster on AWS.

For deployment and maintenance of OpenShift, a team of 10 should be fine. They can handle the installation and the post-installation operations for your day-to-day tasks.

What about the implementation team?

I did it on my own.

Which other solutions did I evaluate?

I have tested VMware Tanzu but we didn't go with it because it comes in different flavors. If you want to use VMware Tanzu, for certain things, you need to buy another VMware product. For example, if you want to have pod services for your environment, you need to buy NSX. That's an extra overhead because you need a separate team that can manage NSX for you.

What other advice do I have?

You need to follow the prerequisites for the environment and then proceed with the installation. There are different ways to do the deployment but you should do it the way that is most comfortable for you.

You can also deploy OpenShift using Ansible. If you want to automate the entire process of your OpenShift installation, including the server, network, and storage, you can opt for Ansible. That way, you will have end-to-end automation for your entire stack as well as OpenShift. That is good flexibility.

The biggest lesson I have learned from using OpenShift is that you can go with bare metal and you don't need to pay extra for the VMware Hypervisor. In terms of installation or manageability, it's simple. You just need to follow some guidelines and you will be good.


    reviewer1600287

Keys for us are the consolidation, ease of use, portability, and use of microservices

  • April 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We're going to deploy the entire core banking of the bank on the platform.

How has it helped my organization?

It helps us through consolidation, ease of use, portability, and because I can use microservices. It's like a one-stop shop for most of my containerized applications that are going to be deployed.

What is most valuable?

The most valuable features are that

  • it's cloud agnostic
  • the containerization and security features are outstanding.

The cloud-agnostic aspect means I can move to AWS, Google, or Azure. That means it is not a limitation. It gives me flexibility.

For running business-critical applications, on a scale of one to five, where five is the best, OpenShift is 4.8.

What needs improvement?

Room for improvement is around the offerings that come as a bundle with the container platform. The packaging of the platform should be done such that customers do not have to purchase additional licenses.

They should partner with Jenkins. It goes without saying that I need Jenkins for my CICD. If Jenkins comes with support, that's good. But if there is a licensed product, I need to secure that license and then I will get support.

Although the bundling with OCP is better than that offered by others, they can work more on it.

For how long have I used the solution?

We implemented OpenShift in January 2023, so about six months ago, but we have not fully used it. It's the first time that we've installed it, and we're yet to implement.

What do I think about the scalability of the solution?

It's pretty scalable because of the architecture. I don't see any issues in terms of scaling up or across. During our design phase, we had to scale across and as far as the design was concerned, it was pretty easy.

We can also scale it back. We can reduce or expand as per our needs.

In the future, it will be used by our entire bank, with between 8,000 and 10,000 users.

We intend to expand the usage but we have to wash our hands of the core banking system first, which itself is a huge system. Once we're done with that, we'll think about other applications.

How are customer service and support?

The forums and services are perfect. Excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have a previous container platform solution. We did try to build our own but it failed, badly. Building a container platform is not an easy task.

How was the initial setup?

The initial setup is in between straightforward and complex. It's not so easy but not that tough. But we do require a lot of training.

Our deployment took one month.

What about the implementation team?

Red Hat did most of it. We just provided them with the bare metal and away they went. It was a very time-bound project, and the Red Hat team was there. Our teams also worked with them. It was a collaborative exercise. On our side, there were 10 to 15 people involved, but there were five key people.

What other advice do I have?

The CodeReady Workspaces should help reduce time to market if I use the CICD pipelines. That's what we aim for, and that's what the container platform is built for. That's something that goes without saying.

We're using Red Hat Linux across the bank for servers. We will use quite a number of Red Hat products during our core banking deployment, including AMQ, Process Automation Manager, and a couple of other products that are bundled with OCP.

The integration is something that is out of the stack. It's more of a middleware conversation and the middleware for us is an IPaaS. It's less about the stack and more about the application. I don't think there are any issues communicating via APIs. And the access management is pretty adequate. I can plug in any IM or document archival solutions. It's pretty easy to integrate.

Red Hat, as a vendor, has shared ample information with us to help us make decisions. That is where a partner comes into play and we're pretty happy with Red Hat.


    Valeria F.

Great for managing de lifecycle of a developer workfow

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
the easy way to use it, it is super user friendly. Also, it responds very fast and it is very useful in the developer's world
What do you dislike about the product?
sometimes the plugins didnt' work propertly
What problems is the product solving and how is that benefiting you?
workflow monitoring, data driven devops


    Aman R.

Best Ui tool for deplyment

  • August 21, 2022
  • Review provided by G2

What do you like best about the product?
Best tool for monitoring and deployment.
What do you dislike about the product?
Raw Logging is not proper in this tool.
What problems is the product solving and how is that benefiting you?
Deployment is easy in openshift platorm and it is provide best user interface.


    Computer Software

Application Development is fairly easy although you will need to read documentation

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
It's fairly easy to use when it's well set up by the administrators. Documentation is very complete. Creation and management of volumes and persistent volumes. Pod log is fairly useful for debugging.
What do you dislike about the product?
Secrets management need more user-friendly editing. Large amount of pipelines in the same project makes it hardly manageable. Pod log randomly skips entries.
What problems is the product solving and how is that benefiting you?
Moving out from a decaying IaaS architecture allowing us to cut costs from overhead. Simplifying and reducing time of the deployment procedures and enhancing the development team work.


    Hariharan S.

Red Hat OpenShfit Platform Review

  • December 29, 2021
  • Review provided by G2

What do you like best about the product?
The best part of the RedHat OpenShift Platform is the UI which makes it easy even for a new person to use. Unlike other Container platforms, this UI feature is very helpful in managing the application.
What do you dislike about the product?
It is an on-premise solution which makes it difficult to put a lot of capital upfront for setting up the cluster, which makes it more expensive when compared to other cloud-based Kubernetes platforms. With the growing cloud trend, the organizations will keep looking for a more cost-effective platform instead of investing massive capital into OpenShift.
What problems is the product solving and how is that benefiting you?
We managed our platform efficiently with OpenShift and were able to deploy applications with much ease. With the UI, we could solve any deployment-related issues much faster than other Kubernetes platforms, which has to be through CLI.


    Hospital & Health Care

Easy to access the cloud env from the OCP console

  • December 27, 2021
  • Review provided by G2

What do you like best about the product?
I like OCP env much while working on my Pega app running in OCP. It gives the easy access to open each POD and the configuration maps. I like the auto scaling on a particular POD easily.
What do you dislike about the product?
The tool doesn't have a good UI while accessing the configuration from the console.
What problems is the product solving and how is that benefiting you?
Our application is hosted on the Openshift cloud environment and we are using the enterprise edition for this. As our app is small, we are good with all the given settings from the console.


    Santiago G.

Perfect for orchestrating envrironments on the fly

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
How easy is it to spin up a single machine or a whole development environment. Thanks to the catalog, the OC CLI, and the excellent documentation, working with OCP is a breeze.
What do you dislike about the product?
I don't dislike anything. My experience from a developer perspective has always been optimal.
What problems is the product solving and how is that benefiting you?
As a developer, I'm using the OCP mainly to spin up environments during the development phase, especially when integrated with tools like GitLab to prepare automated feature environments to test and demo every feature separately before merging to master.


    Banking

Will recommend it to others, as Openshift provide several others features which plain K8S doesn't

  • December 06, 2021
  • Review provided by G2

What do you like best about the product?
Source to Image functionality, User-friendly UI
What do you dislike about the product?
Nothing to dislike at this moment. It has all the extra features that we have to add to plain K8S
What problems is the product solving and how is that benefiting you?
Mainly container orchestration.
Logging & Monitoring also comes pre-installed in Openshift
Recommendations to others considering the product:
Will recommend it to others, as Openshift provide several others features which plain K8S doesn't