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Reviews from AWS customer

3 AWS reviews

External reviews

165 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Samuel M.

Indispensable enterprise-grade power for the little guys

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
There’s no better solution for asset management. Being able to control how your assets are not just rendered, but their delivery, is incredibly critical in this modern web world.
What do you dislike about the product?
I really don’t dislike anything, however their interface went for user-friendly over being able to find the controls you need. After years, I still get lost. Docs need better organization. Everything needed is available and intuitive, but cumbersome for seasoned developers.
What problems is the product solving and how is that benefiting you?
Handling massive amounts of assets that users on mobile devices expect to appear fast, clear and on demand.


    Online Media

Cloudinary is an effective resource for my day-to-day work.

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
Love the broad range of options, ease of usability, and general platform layout. I use it daily and it's easy to integrate into our newsletter sends, which I run.
What do you dislike about the product?
Wish it were slightly more intuitive and collaborative amongst teams.
What problems is the product solving and how is that benefiting you?
It stores all of our images, including stock images and studio shots we have taken ourselves.


    Dennis B.

Execellent API support for developers.

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of signup and very generous free tier.

I regularly run workshops in which participants build a starter web application which allows users to upload images through the browser on mobile phones.

I like the cloudinary dashboard which immidiatelly presents a code example to integrate the upload into a node.js application.

We also use cloudinary as CDN for pdf documents and host all media presented on our corporate website geolytix.com on cloudinary.
What do you dislike about the product?
Having to install the cloudinary node package is somewhat cumbersome and completely unnecessary. It is fairly easy to sign an url for upload to the cloudinary API directly from the browser. The trickiest bit was to find the example.

The media explorer interface is somewhat long in the tooth. Batch uploads could be smoother.

I'd prefer if the file name would be retained when uploading an image through the media explorer interface into a folder.
What problems is the product solving and how is that benefiting you?
I am building web applications that allow user to upload images and documents from the browser to cloudinary. An example is a mapping application which allows the user to take an image with the phone and upload the image directly to cloudinary by signing the upload URL in an AWS lambda with access to the cloudinary account secrets.


    Fine Art

Media storage for website images

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Easy user interface, good storage options, best for hi-res image download packages for our website
What do you dislike about the product?
SOmetimes the media ids offline when we upload it
What problems is the product solving and how is that benefiting you?
We use it to upload large images to our website so that external press outlets can download hi-res images for circulation


    Retail

Outstanding technology & support

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The IT product is already outstanding and roadmap is visionary
What do you dislike about the product?
Costs are tied to consumption metrics and therefore costs are therefore increasing in case the amount of content / website traffic increases
What problems is the product solving and how is that benefiting you?
Increased pagespeed significantly


    Faydra D.

Satisfied Cloudinary User Since 2013

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Eight months ago when I did initial review, I was using Cloudinary almost daily but not as much as I started using it about six months ago. I've been using Cloudinary much, much more these days. I'm transitioning away from creating websites for other people and building out my own websites for my own domains, which means my use of Cloudinary has skyrocketed over the last 8 - 10 months, and there are more things I can do with Cloudinary that I could have always done with Cloudinary if I'd been using as much as I'm using it now. My next big project on Cloudinary will be doing a great deal more with video hosting. I've always used it mainly with images, but Cloudinary is not limited to just working with images.
What do you dislike about the product?
I would love to see Cloudinary add more tiers to their plans. They go from a free plan to a Plus plan, and the Plus plan is $99 a month. Many of my clients are very small business owners and/or individual bloggers not making money from their websites. Asking them to pay $99 a month to manage 10 to 100 images is too much. I always pitch the free tier of Cloudinary to my clients, but I'd love to be able to also send paying subscribers Cloudinary's way, also. The Free plan provides 25 credits per month. The Plus plan provides 225 credits per month. What if there was a 25/month plan with 75 or 100 credits and/or $45/month plan with 180 credits? I have more confidence that I could promote those types of plaid plans to my clients than the $99. As for Cloudinary itself and what it offers, there's still nothing I dislike about the service. Everything I want to do, it does and I'm discovering other things I can do now that I'm using it a great deal more.
What problems is the product solving and how is that benefiting you?
Cloudinary allows me to manually control my media. I don't always want every, single image or video on one of my WordPress sites to be managed by a CDN. Cloudinary gives me the flexibility to manage my media myself, and I value the ability to do that.


    Wholesale

Asset management dream

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The tools provided for managing a large number of assets, and the documentation and support team to help you achieve it. I can't stress enough how great their support team have been every time I needed to reach out.
What do you dislike about the product?
Not many things to outright dislike. Their tech moves fast, and sometimes the documentation falls a little behind or is too voluminous to easily work with.
What problems is the product solving and how is that benefiting you?
Mass asset storage. A near 7-figure asset catalogue and all the tools available to upload, download, and backup files has made it easy. Integrating API's in our PIM, or Mass folder uploads via CLI or the Python package is a breeze


    Health, Wellness and Fitness

Very convient and reliable tool

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, possibility to update an image without changing the URL. I use it daily to load content, very easy to integrate, to implement. I never had to contact the customer support for now all is working fine.
What do you dislike about the product?
when you have a lot of folder, display may be more complicated. I never had to contact the customer support for now all is working fine.
What problems is the product solving and how is that benefiting you?
Multiple data storage, ease of use.


    Azmir Uddin Alif

Reliable image hosting and storage improve organization but setup complexity challenges new users

  • February 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Cloudinary primarily for hosting and storing images. It's a tool I use when it's required by the company's needs, such as hosting media files.

What is most valuable?

Cloudinary is valuable for storing and hosting images, especially because it allows for easy storage and organization of media files. This feature is particularly useful when dealing with large amounts of images. Additionally, Cloudinary offers capabilities to create folders and organize images effectively under user-specific folders, which enhances usability for social media purposes.

What needs improvement?

The UI needs improvement because it has become quite messy recently, making it difficult to locate the media library and images. Additionally, the initial setup process is complex due to the numerous options available, which can be challenging for new users.

For how long have I used the solution?

I have used Cloudinary for around one year, or less.

What do I think about the stability of the solution?

Cloudinary is stable and reliable. It does not break down or have noticeable bugs.

How are customer service and support?

I have not needed to contact customer service. I rely on Cloudinary's documentation for any help needed.

How would you rate customer service and support?

Neutral

How was the initial setup?

Cloudinary is hard to set up because it requires converting base64 URLs to blob URLs and other technical steps before implementation. The setup process can be challenging without proper documentation guidance.

What's my experience with pricing, setup cost, and licensing?

I did not research Cloudinary's pricing, as I am using it for free. In the free service, it performs well.

What other advice do I have?

I would advise new users to read the documentation thoroughly to understand how to upload and store images effectively. For those using Cloudinary for the first time, be prepared for a learning curve, but it is beneficial to adapt to new tools. Overall, I would rate the solution as seven out of ten due to its complexity in implementation but its effectiveness in image storage.


    Victor Jhoel V.

Great software and customer service

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
The product is great however their customer service is great and efficient they always reply within 24 hours.
What do you dislike about the product?
Some of the pricing could be confusing or high compared to other competitors
What problems is the product solving and how is that benefiting you?
Optimize images for our website.
Management of images through a DAM