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Reviews from AWS customer

3 AWS reviews

External reviews

160 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bardia N.

Essential Image Management with Powerful Tools, Awaiting API Improvements

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
We store millions of images in Cloudinary, and it plays a crucial role in moderating and optimizing these images for display across all our applications. The optimizations ensure that our users enjoy the experience they expect, while the management tools empower our internal teams to make modifications whenever necessary.
What do you dislike about the product?
Some of the newer APIs still require further development to achieve full feature parity, but we are actively collaborating with the team to ensure these areas are prioritized.
What problems is the product solving and how is that benefiting you?
The most significant benefit for us has been the rapid retrieval and optimization of images across various platforms. We are eager to start using the MediaFlows features for moderation and to further enhance our images.


    Online Media

Lead Software Engineer

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
As a developer I like that Cloudinary is a API first platform and any feature that they built is automatically available for use to utilize via integration with out tools .
Additionally the support and reliability we get from Cloudinary is outstanding.
What do you dislike about the product?
There advance feature UI can use some improvements, specially around flags and limitations information.
What problems is the product solving and how is that benefiting you?
Cloudinary is used for image asset management and delivery within the company. While utilizing cloudinary we have seen an improvement on end to end image availability since there is not manual cropping anymore.


    Real Estate

Effortless Moderation and Powerful Image Search

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
The easy moderation process and ability to search and look up images, even ones that have been uploaded months or even years earlier.
What do you dislike about the product?
The UX isn't always intuitive, it can be difficult to find what you need straight away.
What problems is the product solving and how is that benefiting you?
It hosts our images for our peer-to-peer marketplace, as we cannot store these images ourselves It also optimises the images so they can seamlessly fit on our users listing pages.


    Facilities Services

Automatic Image Optimization

  • September 20, 2025
  • Review provided by G2

What do you like best about the product?
The best thing for me is that Cloudinary automatically optimizes images for different devices. It reduces file size without losing quality, which saves me a lot of time compared to manual optimization.
What do you dislike about the product?
Learning curve is steep for beginners without technical background.API responses can be slow during peak usage times.
What problems is the product solving and how is that benefiting you?
Instead of manually creating multiple versions of the same image for different devices, Cloudinary automatically generates responsive versions. This saves me countless hours of work and ensures that my site looks good on any screen.


    Stephanie R.

Effortless Setup, Needs Improved Asset Management

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
I find Cloudinary's upload and download functionality via API to be incredibly simple and useful. It saves me time and effort when handling images and animations that I store and later use in my projects. The ease of use makes my workflow more efficient.
What do you dislike about the product?
I find the asset management and file structure in Cloudinary to be clunky. Additionally, the availability of download links is limited to certain screens, which can be inconvenient.
What problems is the product solving and how is that benefiting you?
I use Cloudinary to store and manage images and animations efficiently, simplifying my process of assembling and posting videos on social media.


    Computer Software

Review of Cloudinary

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can create on the go image and video transformations.
What do you dislike about the product?
I think the GUI is a little clunky and the navigation is confusing.
What problems is the product solving and how is that benefiting you?
I use Cloudinary to store images and videos. I use the image and video optimizations


    Romain P.

Robust and high-performing technical solution, but interface and commercial forecasting need improvement.

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Exceptional reliability: only a few minutes of downtime in 2 years of use
Performance and ease of integration: image/video transformations integrated into URLs, performed on the fly
Effortless scalability: easy development of video content, platform that grows with our needs
Flexible migration: multiple import options adaptable to different existing solutions
Well-documented APIs and simple technical integration (3 months from signing to production)
Responsive technical support with numerous training resources and certifications
Good value for money once the solution is in place
What do you dislike about the product?
Interface not intuitive for non-technical users (photographers, graphic designers) who need a more direct experience
Very imprecise cost estimation: commercial forecast far below reality during the first contract
Insufficient onboarding: lack of support on metadata organization and sharing of best practices
Deficient commercial communication: changes in conditions/features/prices not communicated during pre-sales
Cost predictability difficult in the first year (even if it improves later)
What problems is the product solving and how is that benefiting you?
1. Media Performance and Optimization

Problem: Slow loading times for images/videos on our websites
Benefit: Efficient CDN and automatic transformations that significantly speed up display, improving user experience

2. Technical Complexity of Transformations

Problem: Need to resize, optimize, and adapt media for different platforms/devices
Benefit: Transformations integrated into URLs and performed on-the-fly, eliminating the need to pre-generate multiple versions

3. Scalability of Multimedia Content

Problem: Difficulties in managing the increase in content volume, especially video
Benefit: Very easy development of our video content without technical constraints

4. Migration and Centralization of Assets

Problem: Media scattered across different platforms, complex migration
Benefit: Flexible migration options that adapt to our existing solutions

5. Reliability and Maintenance

Problem: Risks of outages and time-consuming technical maintenance
Benefit: Exceptional reliability (a few minutes of downtime in 2 years) and simple integration via well-documented APIs

Overall Impact: A robust media infrastructure that allows us to focus on our core business rather than the technical management of assets.


    Defne A.

User friendly way to manage assets!

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that Cloudinary offers:

- Scalable and easy user solutions
- Managing assets
- Using cloud storage
- Easy to cache
- Transforming pics with only changing the URL
- Good customer support
What do you dislike about the product?
- Asset management is more focused/easy to integrate for frontend applications
What problems is the product solving and how is that benefiting you?
- Cloudinary optimizes images
- Cloud based asset management
- Easy to integrate to PISA
- Creating video/GIFS


    Food & Beverages

The free tier for cloudinary is very generous in terms of image upload

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
The generous free tier which allows our service based business to upload before and after photos
What do you dislike about the product?
Not much, the UI was a bit confusing at first.
What problems is the product solving and how is that benefiting you?
Image storage and upload, which benefits service based business because it allows for before and after photos for clients which improves sales.


    Victor T.

Great option to store images and showcase them transformed on a website

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use, its very easy to create a transformation thats used often (named transformation) and apply it to all assets, then I can just tweak the transformation and I dont have to manually change each asset.

Documentation is clear so its easy to implement and integrate with my current React app
What do you dislike about the product?
Only the price and pricing model, the storage would never go down (makes sense) but for it to be bundled on the same credits as the bandwidth and transformations it makes it more difficult to manage every month.

Customer Support answers quick whenever there are issues, however for the same issue I could be in contact with more than 5 different agents, and sometimes they dont have the same response, so I just give up.

I still dont know exactly how their caching works, since in theory once an asset and its transformation are cached on cloudflare, any request should just pick from the cache and not count towards my spending, however the daily usage is still up and down, meaning there are still calls going to cloudinary and not through the cache.
What problems is the product solving and how is that benefiting you?
Image storage, organization and transformation to adapt to different screens sizes.