I use the solution in my company while developing an app. I use it as a way to store our company's images for the websites that I made.

The most valuable feature of the solution stems from the fact that I like that the tool takes care of transforming the images. For example, you can have an image that is 15 MB in size, and Cloudinary can take that image, upload it to the servers, and compress it. When developing the websites, I can get the images stored in Cloudinary in any format that I want and resize them as I wish.

The high price of the tool is an area of concern where improvements are required.

Cloudinary's documentation part has certain shortcomings when compared to the ones provided by the other tools on the market, so I think it needs to be improved. The documentation part is not that easy to follow, especially for beginners.

I have been using Cloudinary for a year. I am a customer of the tool.

I haven't faced any stability issues with the product over the year that I have used it. Stability-wise, I rate the solution a nine out of ten.

I don't remember about the product's scalability part, but I think the tool has limits. When you go through the tool's plans, you will see that the solution has plans like 250 credits, which accounts for 250 GB or something. After that, you have to contact the tool's support to scale more. I am not sure about the tool's scaling ability. If one day, my business had 600 GB of storage, and I needed to scale it up, then it wouldn't be easy for me. I have to contact the solution team and figure it out. Scalability-wise, I rate the solution a seven out of ten.

Around six people in my company use the product.

The tool's support team is very prompt. When I gave the tool's support team a clear description of my problem, they gave me the help I wanted and directed me to the solution to my issue. The team is good when it comes to response time and knowledge. I rate the tool's support a ten out of ten.

I have used AWS, but it was not focused on specializing in images. It is just a storage tool.

The tool's pricing is very high. If you are an established company, I think it is worth the money since getting images on the web with the highest quality is very hard, but Cloudinary is good at handling such areas.

To use the integration capabilities of the product, I use the product's documentation to integrate it with my other tools, like Node.js.

I have not used or integrated with the AI capabilities of the product.

I would recommend the tool to people who are starting out because Cloudinary has initial plans in which it gives you 25 GB of storage, which is very good for someone who is just starting out and needs to assess their business.

Considering the expensive nature of the product, I rate the tool a seven out of ten.

We used Cloudinary as a library within our project's tech stack, primarily for image transformation.

It was an online platform for selling artwork. There was a requirement that when an artist uploads an image to the website, it should instantly create mockups of how the artwork would look in various interior spaces. Because of this requirement, we switched from S3 on AWS to Cloudinary.

The automation tools were used most often. They are quite convenient and cover our requirements.

It actually supports the growth of the business because it gives us a lot of out of the box things. We can easily do things in a week that we weren't able to do before.

First, it has a broad API for image transformation, which was easy to understand with their tutorials. It took about a week to get everything working.

Second, they have a great UI that makes it easy to search and organize images. I think the combination of these two things makes Cloudinary very valuable.

Cloudinary is great for image and video transformation, especially when clients download assets to your website, and you need to manipulate them. They also have a free tier, which is great for trying out the platform before committing and understanding the platform.

However, there was one issue I remember: the inability to easily work with folders when using the API. For example, we couldn't delete all images from a folder at once due to limitations, likely because they use AWS and S3. It wasn't a major issue, but it would have been more convenient to have that functionality.

I've been using Cloudinary extensively for about half a year on a certain project.

I don't recall any bugs or unavailability issues. It was a quite stable product.

There were three of us using it: I was the admin, and two others were users.

I contacted the customer service and support at the beginning, I had a question about a transformation that wasn't working as expected. I asked the question in their Discord group, and they quickly provided assistance.

Cloudinary support was quite responsive.

We used it as a dependency in our Java project. Adding the dependencies and working with the API was not difficult. Cloudinary provided a detailed tutorial explaining the protocols for transformations and other features.

Cloudinary also has excellent documentation. If you need help with something, you'll definitely find the information you need. I don't recall any major problems during the process. It obviously takes some time to explore and learn, but it's not overly complex.

From what I've used, it's actually cheap compared to other options like AWS.

There was some research done. From my side, Cloudinary caught my eye because of their helpful tutorials sent via email, especially the Java-specific quickstart guide since we were using Java. It was a quick start for us – we knew upfront what we needed to do and could see results immediately.

Additionally, I remember a video on Cloudinary's website or YouTube that showcased image transformations. It showed how images could look like pencil drawings or paintings, which aligned with our requirements. We realized that Cloudinary could meet our needs, and it wasn't so hard to opt for it.

It's easy for a beginner to learn to use Cloudinary.

My advice/recommendation depends on your business projects and requirements. But if you work with digital assets like images, Cloudinary is a good option. I haven't explored video features extensively, but for image manipulation, it's definitely suitable. If your project is small to medium-sized, it's perhaps the best choice.

I even recommended Cloudinary to a friend in the industry who was looking for ways to work with images.

If I didn't have a lot of time to explore, I would definitely choose Cloudinary. But if I had more time and ownership of the decision, I might explore the market again. Not because I'm dissatisfied with Cloudinary, but to understand the broader view of what's available, since I haven't been in this area for some time.

Overall, I would rate the solution a seven out of ten. Cloudinary has a good user interface (UI), but there are some things the product can improve, like convenience. For example, compared to another tool I've used, Stripe, Cloudinary's UI feels a little lacking. There's room for improvement.