I use Sophos XG for security products and have two lower sites. One is for production, and one is for security. I use it for security. For our management team, I will use it for production in the future. We focus on network security, and for threat protection, customers also use other products like Bitdefender and Kaspersky on their workstations and servers.
Sophos Cloud Firewall (PAYG)
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Good product and overview for IT-security
What do you like best about the product?
Very easy manageable and all funcitions on board
What do you dislike about the product?
nothing what is faulty or missing for our needs.
What problems is the product solving and how is that benefiting you?
The firewall is used to secure our network
Sophos Firewall a great product with outstanding support
What do you like best about the product?
Configuration is fairly straight forward but the help tools are great. But I'm more so impressed with support, they have never failed me.
What do you dislike about the product?
Can say I've had any negative reactions to using the firewall. I prefer them to other manufactures.
What problems is the product solving and how is that benefiting you?
VPN use at our company went from no users to almost everyone now works remote. It has simplified our business with regards to access to resources and securing our data and systems.
Good Overall Functionality and Easy to use
What do you like best about the product?
Easy of usage, learn and implementation.
What do you dislike about the product?
2FA Implementation still kind of raw. No interface for it.
What problems is the product solving and how is that benefiting you?
Connectivity between company's sucursals, securization and remote work.
Great experience using Sophos security products
What do you like best about the product?
Offers a lot of security features such as IDS/IPS, very reliable, easy to use and great technical support
What do you dislike about the product?
Not as adequate for bigger environments.
What problems is the product solving and how is that benefiting you?
Protecting the exploitation of external threats.
I appreciate Sophos's comprehensive security approach
What do you like best about the product?
Sophos is lauded for its robust security features, user-friendly interfaces, and centralized management capabilities. However, some users have noted challenges with advanced configurations and customer support responsiveness.
Advanced Threat Protection: Sophos Intercept X Advanced employs AI-driven malware detection, behavioral analysis, and ransomware protection, offering comprehensive security solutions
User-Friendly Interface: Products like Sophos Firewall are praised for their intuitive dashboards, making it easier for IT teams to configure security policies and monitor network activity
Centralized Management: Sophos Central provides a unified platform for managing various security solutions, streamlining administrative tasks .
Advanced Threat Protection: Sophos Intercept X Advanced employs AI-driven malware detection, behavioral analysis, and ransomware protection, offering comprehensive security solutions
User-Friendly Interface: Products like Sophos Firewall are praised for their intuitive dashboards, making it easier for IT teams to configure security policies and monitor network activity
Centralized Management: Sophos Central provides a unified platform for managing various security solutions, streamlining administrative tasks .
What do you dislike about the product?
Complex Configurations: While the interface is user-friendly, configuring advanced settings can be complex and may require a deeper understanding of the software .
Integration Challenges: Some users have experienced difficulties integrating Sophos products with third-party tools and platforms, which can hinder seamless
Integration Challenges: Some users have experienced difficulties integrating Sophos products with third-party tools and platforms, which can hinder seamless
What problems is the product solving and how is that benefiting you?
Sophos Firewall effectively addresses multiple security challenges, including unauthorized access, ransomware, phishing, and complex network threats.
Strong and reliable firewall
What do you like best about the product?
Great manageability, strong security hardening and functionalities, easy to configure.
Great customer support and MDR capability.
Great customer support and MDR capability.
What do you dislike about the product?
Sometimes tends to be buggy, but the overall experience is good.
What problems is the product solving and how is that benefiting you?
Securing our network perimeter and giving us control over policies and ACL.
Muy buena experiencia
What do you like best about the product?
What I value most about Sophos Firewall is its clear and well-organized interface, which makes daily management easier. Additionally, the application control and web filtering feature is very effective and allows for detailed traffic control. The real-time alert system also stands out, helping to respond quickly to threats.
What do you dislike about the product?
In general, I am satisfied, but some advanced configuration sections could be better documented. I have also noticed that certain updates may require restarts that briefly interrupt the service. In some cases, support takes longer than desired to respond.
What problems is the product solving and how is that benefiting you?
Sophos Firewall has helped us resolve issues related to unauthorized access, unsafe browsing, and excessive bandwidth consumption by certain services. Thanks to its content filtering, application control, and real-time traffic visibility, we have significantly improved network security and overall performance, resulting in a more productive and protected environment.
Secure and Easy to Manage — Sophos Firewall Delivers
What do you like best about the product?
The user-friendly interface makes it simple to manage rules and monitor traffic. Integration with Sophos Central offers centralized control, and features like web filtering, app control, and synchronized security help strengthen overall protection. Real-time reports also make it easier to spot and respond to threats quickly.
What do you dislike about the product?
Firmware updates can take time and need careful planning. Some advanced features have a learning curve, and detailed reports sometimes require extra licenses or modules.
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps us block external threats, manage bandwidth usage, and control user access to the internet and applications. It has improved our network security posture, reduced malware risks, and simplified security management through centralized control and real-time monitoring.
AI-enhanced features boost network security and reporting capabilities
What is our primary use case?
What is most valuable?
For network security, I use Sophos XG for entire network protection. The AI-enhanced security features are important to me, as they provide enhanced features for business reporting and automation. Our customers are also happy because of its AI capabilities, which satisfy them in terms of security features. Sophos XG focuses on network security, a crucial aspect for me.
What needs improvement?
The main improvement needed is in the pricing. It is a little higher when compared to competitors like Huawei. There are many Chinese products in Myanmar, and their prices are more competitive. Sometimes, for budgets with limitations, I offer Chinese products like Huawei. Additionally, Sophos XG's response time is sometimes delayed due to time zone differences in customer support.
For how long have I used the solution?
I have been using Sophos XG for one year.
What do I think about the stability of the solution?
I rate the stability of Sophos XG as eight out of ten because there are sometimes delays in response, likely due to time zone differences.
How are customer service and support?
I have tried Sophos's technical support, and it's okay. If I rate it, I would give it an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It's not difficult for me and my team to install, but technicians need experience.
What about the implementation team?
Three to five engineers usually take part from our side in maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little higher compared to Chinese products like Huawei. For those on a limited budget, I sometimes prefer Huawei. However, if the customer focuses on security features and reliability, I don't use Chinese products.
Which other solutions did I evaluate?
Comparisons were made with competitors like Huawei, Fortinet, and other Chinese products.
What other advice do I have?
I recommend Sophos XG to other customers. For overall reliability, network security, threat protection, and everything, I rate it nine out of ten. The AI-enhanced security features are significant and satisfying. Reporting and automation features are valuable. Sometimes, there are delays in customer support responses due to time zone differences. Overall, I rate the solution nine out of ten.
Sophos Firewall and Endpoint Protection
What do you like best about the product?
Interface of the sophos firewall is really cool which makes is easier to use. moreover, we have seen little to no latency and disruption in network
What do you dislike about the product?
Sometimes, there are way too many false positives, which unnecessarily increase my workload as I am responsible to manage those alerts.
What problems is the product solving and how is that benefiting you?
i could manage multiple firewalls in groups and make the configuration streamlined for policy updates, which saves a lot of hassle and time
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