I'm currently using Automation Anywhere for automating Excel, database, and document automation. The use cases are mostly related to the accounts and finance department.

The infrastructure that Automation Anywhere has created is really simple. Compared to other tools such as Power Automate, it is more user-friendly and faster. The benefits of Automation Anywhere, along with my experience automating with Python, make it easier to automate Excel and UI-based automation tasks.

They can provide more features for desktop application automation. They don't have extensive capabilities for automating desktop applications. While we can automate desktop applications using paths, it is not very accurate. I haven't used AARI extensively, but I have created one or two processes that have AARI infrastructure. I have used forms for those processes.

I have been using Automation Anywhere for 4.5 years.

Besides Automation Anywhere, I have used Power Automate. The cost of Power Automate is significantly lower compared to Automation Anywhere, which is one advantage. However, regarding proficiency and overall functionality, Automation Anywhere is much better.

The setup process in Automation Anywhere is really easy. While I haven't worked extensively on moving from development to production in Power Automate, with Automation Anywhere, we just need to import the bot and export it into the production environment. The process typically takes 10 to 15 minutes.

While I don't know the exact figures, Automation Anywhere is approximately 10 times more expensive than Power Automate, possibly even more. I have a general idea of the cost for one runner machine, but I don't have exact information about their charging structure.

They have comprehensive videos related to each action in Automation Anywhere. They have created entire videos and classes on the Automation Anywhere University website, which serves as a direct learning resource. Performance with Automation Anywhere is really good and much better than Power Automate. On a scale of 1-10, I rate Automation Anywhere an 8.

I use Automation Anywhere mostly for automating processes and document processing. The challenges I was trying to solve by implementing Automation Anywhere involved many processes where business users perform repetitive tasks daily, such as checking PO creation or invoice validation. There are multiple processes that they have to repeatedly check each day, weekly, or monthly, which becomes more of a headache for them. We automated these processes so they will be processed automatically, and users will get the end result for validation. It is basically time-saving for them. Some of the processes we automate are due to time constraints. There are many processes where the business required a huge team to implement and process all the invoices, which this bot accomplishes in just a few minutes or hours instead of taking weeks with manual processing.

The best features of Automation Anywhere are the Task Bot and flow managing, which are easy to use. Many things have been newly introduced through continuous updating of the Automation Anywhere tool. They're providing new actions that help to automate in a much better way. The time savings for users is approximately 6 to 10%.

IQ Bot has been changed and enhanced for Automation Anywhere, but the accuracy is still not optimal. They should enhance their document processing capabilities. The Tesseract OCR engine should be significantly enhanced. While IQ Bot has been improved, it still lacks accuracy. This is why most clients opt for third-party document extraction instead of using the built-in Automation Anywhere features.

I have been using Automation Anywhere since 2019, which is approximately six-plus years.

Regarding stability, I would rate it as eight out of ten, indicating it is stable.

Regarding scalability, I would rate it as nine out of ten, indicating it is highly scalable.

I would rate Automation Anywhere support as eight out of ten.

While I don't know much about other tools, I have basic knowledge of UiPath and Blue Prism. Currently, Automation Anywhere is good, but they need to examine their selling points. UiPath is advancing with more openings and automation projects, possibly due to costing, licensing, and usability factors.

For pricing of Automation Anywhere, I would rate it as six out of ten.

I haven't used Automation Co-pilot. Thousands of users are using Automation Anywhere. My relationship with Automation Anywhere is as a developer who creates solutions and provides training for the bot. The company maintains the partnership while I work as a developer. I mostly receive notifications about events. Overall rating for Automation Anywhere is 7.5 out of 10.

My use cases involve working as an employee and RPA consultant. We use Automation Anywhere to solve the problems of businesses. They decide their problem, and then we automate accordingly, and that's what we are doing.

The feature I appreciate the most about Automation Anywhere is the interface. I come from a non-tech background. Automation Anywhere was easy for me to understand, and I started developing bots very quickly. The actions in Automation Anywhere were also nice and easy for me to understand and use. It is easy for business users who don't have any technical skills to learn how to use Automation Anywhere.

Regarding the learning curve of Automation Anywhere, I started learning it with the help of Automation Anywhere University and also the bot game provided by Pathfinder. It took me around one to one and a half months to learn everything and started implementing it, which helped me become permanent in the company.

I find it very good and nice to use. However, recently, I had a problem using the IQ Bot processor for text extraction. When I used this tool in the bot, it did not work. I got this issue when using the document automation learning instance. If I run the IQ Bot preprocessor first and then use document automation, it fails to give any output. We contacted Automation Anywhere for help, but we had to find another solution, so this is an area for improvement in the Automation Anywhere platform.

I had problems while using the OCR and document information together. If I use OCR and document information separately in another bot, they work perfectly, but if I combine them and run them in the same bot, it does not run.

I have been using Automation Anywhere for more than nine months.

Regarding performance and stability, I don't find any errors; it's quite good. We don't have to worry about the performance of the automation; it works quite well for me.

When it comes to scalability, I would give it ten out of ten. It's easy to call the bot in the processing tasks, and the input-output variable is also very easy to use. You just need to understand it first, and then it's very easy to call the bot inside the bot.

I contacted technical support once when I had issues with the OCR and document automation part. I reached out for technical help from Automation Anywhere, but the solution provided was not clear, so we had to use an alternate way to automate those tasks. I would rate their technical support an eight out of ten. I deduct two points because the solution was not provided.

For automating tasks, I have only used Automation Anywhere. In Automation Anywhere, I have connected other applications such as PostgreSQL and Python.

The deployment is very easy for me.

It takes only two to three minutes to deploy a bot from the dev environment to the UAT and then to the prod environment. It's quite easy to develop the bot.

I am not aware of the pricing, but I have heard that it's very costly.

I would rate Automation Anywhere a nine out of ten. I'm only using Automation Anywhere. I'm learning it, and it's very easy for me to learn.

Currently, I'm working as a RPA developer in India. We are using Automation Anywhere to automate the repeated tasks. We have clients who provide a business problem. After the feasibility study, we design a solution architecture, and based on that, we develop the bot. For the development, we use Automation Anywhere along with many other tools such as Python, Excel scripting, and there are many more, all aimed at solving the business problem and making the end-to-end automation that our client needs.

Automation Anywhere is the best among all other automation tools available in the market such as Power Automate and UiPath. The best thing about Automation Anywhere is its simplicity and user-friendly interface, which makes it easy to create bots because they have only three sections: variables, actions, and triggers. We just set the actions and implement them in the bot.

Additionally, they provide learning courses and the 'bot game,' which is an engaging way to experience real-world and challenging problems that enhance our skills.

Furthermore, Automation Anywhere boasts a broader community compared to others, with many people discussing it online and helping solve problems. Lastly, Automation Anywhere is low-code, allowing us to feel we are doing programming while solving problems.

The license cost is quite expensive compared to other tools available in the market such as Power Automate, which offers better features at a lower license cost. The main disadvantage of Automation Anywhere is its high cost.

Another issue is that it is solely dependent on the Windows operating system, and since I am using Linux, I faced difficulties while learning Automation Anywhere because it only supports Windows environments. Comparatively, competitors such as UiPath provide cloud-based solutions that Linux users can access, making this another drawback.

I have been using Automation Anywhere for almost one year in my career.

Automation Anywhere has proven to be very stable. The instance currently running in the production environment operates almost 24 hours a day, demonstrating very good stability. I would rate its stability a nine out of ten.

As far as scalability is concerned, I would give it five out of ten because there are multiple programming languages and tools available, and if you try to implement and integrate them in your bot, you may find limitations within Automation Anywhere. For instance, while running a Python script, I encountered difficulties passing multiple arguments in a single call, which reflects a lack of scalability features.

I have contacted customer support for Automation Anywhere, and while their responsiveness is good, the reliability is lacking. We faced an issue where we couldn't run OCR and document automation in the same bot. The customer support team was quick to respond, but they were unable to resolve the problem we encountered during development, forcing us to seek alternative solutions. So, while customer support is responsive, it is not always effective in solving issues.

The deployment of Automation Anywhere is very easy.

We have three environments: development, testing, and production. We build the bot in the development environment and after building, exporting the bot is simple—just a few clicks to download the zip file. You can import that file into any other environment, including production, by clicking on the import button, and your bot is deployed. You can also schedule and run the bot in both attended and unattended modes, which adds to its ease of deployment.

Automation Anywhere does require maintenance on my end. The platform provides updates and package management. For instance, for browser automation, if you are using browser package version 1.1, you must use the same version across all environments; otherwise, the bot won't run. While it's possible to download and deploy the bot without adhering to package updates for production setup, managing package versions can still require attention. Thus, maintenance can be neither too simple nor too difficult, but it is necessary when developing with Automation Anywhere.

The Automation Anywhere interface is very simple to use as compared to others in the market. Non-technical users can understand Automation Anywhere easily because it is easy to grasp, but if a non-technical person tries to develop or read the code to understand the business problem, it might be hard. For example, we provide a process definition document (PDD) to non-technical persons such as business analysts who may have a less technical background. This document includes a high-level overview of the process, allowing them to understand the code better. Thus, it still requires some technical knowledge to fully grasp the business problems when using Automation Anywhere.

I have not used the Co-Pilot feature explicitly, but I am currently working on a project developing an end-to-end identity automation bot, where we utilize multiple documents totaling around five thousand. In this project, we have integrated Gemini and Azure OpenAI as LLM models through APIs or by downloading and fine-tuning the models according to our use cases, which we deploy using Automation Anywhere.

I would rate Automation Anywhere an eight out of ten.

I have many use cases for Automation Anywhere, including multiple use cases. We are automating SAP finance processes, commercial processes, and distribution processes. So many processes are there.

Automation Anywhere is very easy to use. It's a low-code platform that a person who doesn't have any technical knowledge can use. Automation Anywhere has a single control room where everything exists in a single platform.

In other tools such as Power Automate and UiPath, Power Automate has two components: desktop flow and cloud flow. To do end-to-end automation, including cloud applications and desktop applications, we have to use two things: Power Desktop Flow and Cloud Flow. Similarly, in UiPath, we have three interfaces: Orchestrator, Desktop Flow, and Cloud Flow. However, in Automation Anywhere, there is a single control room where we can do everything: cloud automation, desktop automation, everything.

It would be good if they could make a direct connector with Microsoft applications, such as Teams and SharePoint.

I have been using Automation Anywhere in my career for three years. I am using this for four projects.

I have not seen any problems regarding stability and performance. However, the community control room, which they provide free of cost, sometimes causes problems. When we purchase it, it doesn't create any problems.

The scalability depends on our project and how long it is. We have a project that started in July 2022, and we have many use cases in there. We can say that we can still run. We are still developing some automations there. The scalability depends on the project.

The technical support is structured based on the sensitivity of the ticket. I have created many tickets on the support portal since we have a purchased support portal. We get responses according to the business impact. For example, if we mark it as one, they call us within two hours. If we mark it as three, they just mail us and give the solution. Most of the time, I find that our internal team finds the solution; the support team isn't able to provide a perfect solution.

I have used UiPath, but I don't work on UiPath. My team members are working on it. As a manager, I used to use UiPath before, but now I am managing everything at the admin level.

The installation is easy. It's not too difficult. There is a provisioning of the control room where we have a customer portal. We can go there, put our licenses, provision our control room, and they can provision within fifteen minutes. After that, we can use the automation engine. The installation part is just installing a small EXE, and we can start the automation.

To deploy a solution from end to end, there is the discovery phase where we identify the use cases. Then we have some documentation phases, such as the design documents. After that, we can start the development. It depends on the use case and its complexity. On average, it takes four to five weeks to complete automation end to end.

If a person has knowledge of everything, they can do everything from development, requirement gathering, to production deployment. But according to our role-based access control, we need at least three people to do these tasks. One can do development, another can do QA testing, and the last one can do deployment.

For pricing, I don't have any idea about the pricing of Power Automate. Power Automate costs fifteen dollars per month for a single creator license. Whereas Automation Anywhere provides a package where we are getting one attended license, creator license, and one control room. It costs seven hundred fifty dollars per month. We can say Automation Anywhere is more expensive than Power Automate.

Automation Anywhere has their own university, which is on an online platform, and all the courses are free. Anyone can make their account on the Automation Anywhere University, get registered in the courses, and take all the training sessions.

It is easy to use for business users who don't have technical skills. There is a license called Citizen Developer. I have a scenario where, six months ago, our client's manager wanted to do some automation, and he didn't want to disclose these things with anyone. He asked me to give him a Citizen Developer license, where he can do his automations. He automates things such as Outlook and some Excels.

I used the Copilot. It allows the user to interact with the live running boards. Before the Copilot, unattended boards were there. When we trigger the board, we cannot give any input at runtime. But with the help of Copilot, we can give input at runtime whenever we want to change the value of any variable.

I would rate the solution overall as nine out of ten.

We are into the financial industry. We have 14 different business units using Automation Anywhere, including HR, digital finance, pensions, and similar areas, primarily within the financial sector.

It's easy to use, and with less experience, anyone with the business knowledge can automate easily. We can see that it's beneficial to integrate other applications and use the API to trigger any of the Automation Anywhere bots from the client-specific application.

The monitoring and reporting aspects are currently not very standardized, specifically regarding the on-premises setup. I’m not entirely sure if the cloud version has the necessary capabilities. If something goes wrong or is about to go wrong, it doesn’t help to only rely on dashboards or monitoring tools to assess the situation.

Additionally, businesses typically want detailed reporting. Right now, we lack the ability to monitor transaction-level statuses and tracking, which is a significant limitation.

Their support also needs improvement.

I have been using the solution for around eight years.

Performance-wise, it is okay now. Stability-wise, if they add new features and AI-related stuff, there are hiccups in each release. They used to do monthly releases as well as quarterly releases. Clients aren't confident due to issues in each release.

I would rate it an eight out of ten for scalability.

Technical support also has a pricing model. With non-premium support, it is hard to get immediate responses. Premium support responds immediately.

I would rate their support a five out of ten as the resolution is delayed.

I have used UiPath and Power Automate. Automation Anywhere is user-friendly for business users, while UiPath is more suited for programmers due to complexity. Power Automate has powerful document automation. Pricing is a drawback for Automation Anywhere compared to Power Automate.

The setup can be pretty easy unless there are multiple components integrated or organization-specific standards.

For a single server in a regular control room, it may take a couple of hours. When implementing a control room and IQ Bot, it may take approximately five hours.

Usually, one person is required to maintain our infrastructure, making it easy to upgrade and resolve any issues. I do all infrastructure-related things in my organization.

For maintenance, we need downtime from the business, usually on weekends for prod, and a platform outage for non-prod environments.

When comparing automation tools like UiPath, Power Automate, and Automation Anywhere, Power Automate often comes out as the most cost-effective option. Recently, I've noticed that Automation Anywhere has been charging separately for its various components, such as APIs, agentic processes, and business document automation. This pricing model has led many clients to reconsider their choices, especially those with limited budgets.

I've observed a significant trend where not only financial clients but also smaller businesses are migrating back to Power Automate due to its affordability. Power Automate offers a premium plan starting at just $25 per user, making it a more accessible choice for many organizations.

I would rate this solution an eight out of ten because of their support.

My use case for Automation Anywhere is for vendor, customer service automation for the organization to drive improved customer service that relates to business growth.

The best features in Automation Anywhere are that it is easy to use and easy to suggest, and it's a wonderful product because it is very handy and it makes life easy. It is definitely a tool to use in our development when it comes to our businesses, which is retail. The features that I appreciate in Automation Anywhere are that it automates and inputs AI, which we call artificial intelligence.

Automation Anywhere stands out because it has brought productivity to the organization, improved customer service, accelerated business growth, and allowed for faster innovation. When it comes to AI, it offers an AI process automation that empowers and drives productivity and faster innovation whenever it is incorporated with artificial intelligence.

Automation Anywhere has improved our organization in terms of customer service, and there is an improvement in customer service and faster innovation, especially when it comes to innovating the ways of doing business.

For people who don't have technical skills, Automation Anywhere may take time when it comes to browsing or loading time, and sometimes becomes very buggy with unwanted failures.

Automation Anywhere has room for improvement in cost because it's high, and it can be a drawback for small industries or organizations that are coming up. Also, adopting Robotic Process Automation looks high, so it can be improved; perhaps the cost could be adjusted to favor even the small industries that are coming up. The browsing loading time in Automation Anywhere should be addressed, which sometimes can bring unwanted failures.

I have been using the solution for about two and a half years, three years.

The stability of Automation Anywhere is good, and I rate it eight or nine out of 10.

Automation Anywhere is scalable. I would rate the scalability of Automation Anywhere an eight.

I do use the Automation Co-pilot. Co-pilot makes work easier, and the time required to do work is really reduced, resulting in accomplishing more in just a few moments.

Co-pilot helps to increase productivity because whenever you use it, there's time saving and the energy that was supposed to be used for other things can be redirected to other tasks within the organization. In half a day or a few hours, Automation Anywhere saves me time, so as an organization, we are at least somewhere better in terms of productivity.

Regarding technical support, they are doing good work and work closely with customers to design solutions that align with organizational goals as well as improve efficiency. I give the support from Automation Anywhere a nine out of ten.

We haven't really tried other products because Automation Anywhere was required when we began this organization, and when we first tried it, we saw it working better for us; thus, the integrity of it is good.

Currently, in my organization, we have about four departments using Automation Anywhere. Automation Anywhere doesn't require any maintenance. I purchased Automation Anywhere through a direct purchase.

The deployment of Automation Anywhere involves a support team that assists in deploying the product in our systems and makes the process automation easier while also helping other staff understand the product.

Automation Anywhere has improved our organization in terms of customer service, and there is improvement in customer service and faster innovation, especially when it comes to innovating the ways of doing business.

Automation Anywhere has room for improvement in cost because it's high, and it can be a drawback for small industries or organizations that are coming up. Also, adopting Robotic Process Automation looks high, so it can be improved; perhaps the cost could be adjusted to favor even the small industries that are coming up.

We haven't really tried other products because Automation Anywhere was required when we began this organization, and when we first tried it, we saw it working better for us; thus, the integrity of it is good.

The vendor can contact me if they have any questions about my review. I would be interested in being a reference for the vendor. I would recommend Automation Anywhere because it's easy to suggest and it's a good product. I would rate Automation Anywhere a nine out of 10 compared to other similar products.

The automation of workflows, APIs, applications, and documents in Automation Anywhere is good. I spend about half a day to a day on maintaining bots in Automation Anywhere. It is easy to upgrade Automation Anywhere, but when it comes to the costs incurred when upgrading the product, it can be a drawback; it sometimes takes time because we need the funds to upgrade the system. However, when it comes to upgrading, it is very easy.

Training a non-technical employee on Automation Anywhere will take a day or two days, depending on what you're trying to train them.

I have been using Automation Anywhere since last year. I have used Automation Anywhere in several automations. For one of my precious clients, we had to trigger the bot when a mail arrived with PDFs, and there was a web portal where we needed to store the data from PDF. I use many Excel automations with Automation Anywhere and web automation majorly, and sometimes I use it with API integration as well.

Document automation is really helpful, even for a developer who is using the tool. I have used Automation Anywhere in several automations.

In Automation Anywhere, they could improve certain aspects. I also used Microsoft Power Automate where we have one initialization of variable that can be used anywhere in any subflow. If there are 10 subflows, we can use one variable everywhere without creating a new one. However, in Automation Anywhere, if you have created a flow, subflow, or subtask, you will create one variable STR name. Every time you have to use input-output scope for that variable to use in other subtasks as well. Automation Anywhere should implement this feature. They should also decrease their cost. Automation Anywhere is good, but Microsoft Power Automate offers unattended machines at a very competitive cost.

I have been using Automation Anywhere since last year.

I have never come across any lagging, crashing, downtime, or any sort of instability with Automation Anywhere.

Regarding scalability, I have used Automation Anywhere for many small clients as well as complex bots. It is scalable as we can work for small and complex bots, and we can run attended and unattended processes.

Support for Automation Anywhere is wonderful. I had an issue related to Chrome not working with the latest update. Automation Anywhere released a patch or updated version. When Chrome was not working properly, I contacted support and they were really good. They helped me extensively and even came on call to support me.

When comparing Automation Anywhere with Power Automate, it is sometimes a client need or developer choice which tool is used because both tools have their own pros and cons for a particular project. I appreciate both tools as they provide similar capabilities.

For the initial deployment of Automation Anywhere, it was a new thing to learn. For about a month, I found it difficult because I did not know about the various actions available in Automation Anywhere or other RPA tools. Now most things are clear. Whether using Power Automate or Automation Anywhere, I know which actions to use for specific tasks.

Automation Anywhere does not require any maintenance on my end.

I do not know the exact numbers regarding the pricing of Automation Anywhere, but through discussions with leads and higher management, I learned there is a vast difference in pricing.

Automation Anywhere is good, but Microsoft Power Automate offers unattended machines at a very competitive cost.

When developing automation or software bots, it is sometimes a client need or developer choice which tool is used because both tools have their own pros and cons for a particular project. Both tools provide similar capabilities.

I started my professional career in the RPA field using Automation Anywhere. When I entered this field, I was completely new and came across various RPA tools, with Automation Anywhere being one of them. When developing automation or software bots, the choice between tools often depends on client needs or developer preferences, as each tool has its own advantages for specific projects. I rate Automation Anywhere 9 out of 10.