We use Automation Anywhere to automate processes for our clients and have hundreds of use cases.

We implemented Automation Anywhere for redundant and manual tasks that are data-heavy and do not require a lot of logical reasoning in the process.

We offer cloud-based deployment of Automation Anywhere for our clients. The specific type of deployment depends on each client's needs and preferences. Larger organizations may opt for their private cloud for security and control, while smaller ones might favor the public cloud's lower costs and simpler setup. Ultimately, the ideal deployment model depends on the individual organization's priorities.

Before Automation Anywhere, all of our processes were manual, time-consuming, and prone to inaccuracies due to human error. Automation Anywhere has transformed our operations by streamlining processes, boosting accuracy, and eliminating downtime.

Business users who have decent logical and problem-solving skills can easily use Automation Anywhere.

The learning curve is linear.

Training non-technical employees to use Automation Anywhere takes around one month.

Integration of automation into our workflows, APIs, business applications, and documents in Automation Anywhere is easy.

The simpler the process and the larger the volume of data involved, the greater the potential for time and cost savings with Automation Anywhere. This is in contrast to more complex processes that require data manipulation and advanced reasoning or decision-making skills, where the benefits might be less pronounced.

The simplicity and ease of use is the most valuable part of Automation Anywhere.

Automation Anywhere could benefit from a more technical focus. As a developer, comparing it to UiPath, I find UiPath offers greater customization and integration capabilities, particularly with core languages like C#. Automation Anywhere currently seems geared more towards business users, while UiPath caters to technical users. Additionally, UiPath's free community edition appears significantly more robust than Automation Anywhere's.

I have been using Automation Anywhere for almost 13 years.

The cloud versions of Automation Anywhere are a significant improvement over the earlier desktop versions. I've been using Automation Anywhere since version five, and while the desktop versions were initially unstable, the cloud versions have been much more reliable. I commend the Automation Engineering team for their thorough testing before deployments.

Automation Anywhere's ability to provide automation at scale is good, especially with the control room and the workload management features.

The initial deployment is simple, especially for the cloud version. Just create an account, log in, and install the local connector or bot. Then, connect it to our device and access the website. One technical person can complete the deployment in five minutes.

I would rate Automation Anywhere an eight out of ten.

While everyone seems eager to jump on the AI bandwagon, I believe it's not a mandatory element for every situation. The need for true, cutting-edge AI currently lies in research and development, not in everyday business processes. Current AI implementations tend to be overhyped and unnecessary for many applications.

Upgrading Automation Anywhere is simple in the cloud.

There is no maintenance for the cloud version of Automation Anywhere.

My business Analysis team describes the cases, and my architect team works based on that. I look into how this architect team is working to fulfill the requirements of my client.

Our use cases mainly are for the financial domain. We are working for an international organization. The automation that we are building is going to be utilized in various projects for tracking the expenditures of projects, managing the budget, and maintaining the planning. The information is then returned to the core finance providers.

We have integrated it with TMX and the public finance model. Government Resource Planning or GRP is integrated. We have implemented a lot of triggers to give all the information to various points.

We have our own architecture. It is able to take the information from the core engine, API engine, or triggers from databases or data pipelines and execute the process based on the defined logic. It is able to give information to various process owners using the workflow.

In most places, the processes are scheduled automatically, so it saves time because we are not executing any process manually. For example, we are able to get information about the utilization of the funds given to a particular country for a specific purpose. It triggers an alert if the funds are being spent in a particular area that is not allowed based on the business logic.

Being able to implement automation is valuable. We take the business logic and provide a solution to the client. Defining the intelligence pipeline is the most interesting and challenging aspect for me.

For us, nothing is complicated. It is quite easy. We have a competency and learning team that gives training to clients. It does not seem very difficult for them.

The approval process needs improvement.

We have been using this solution for approximately one and a half years. I do not directly use it, but my team uses it.

It is a private server farm where we have implemented AWS because the governments do not allow hosting on the cloud in most countries. This is a restriction from the government side.

We have two teams. One is the technical team, which is involved in network security and the server side. I am from the functional team where we are involved in all the services, all the applications, and all the databases. The technical team takes care of the software installation, maintenance, patches, and upgrades. We are only working on the application side.

I did not evaluate any other solution. I got the instructions from my company to use it.

We have a full-fledged deployment of automation in our organization, and we have a number of projects in the pipeline. There are definitely a lot of possibilities inside the organization, not only for me but also for my team members.

The main challenge currently is that we do not have proper resources, and the requirement of the client is very specific. Apart from that, I have not felt any problem with my team in deploying any of the solutions at the client site, so at this point in time, I cannot say that a specific technology is the best technology or that Automation Anywhere is the best. We are facing some challenges, and we are working on that. We are getting references of some of the other solutions, and we are working. We are doing the research every day and providing the solution to the client. Every day, it is a new challenge, and we are implementing the solution on the client site and understanding how to overcome those challenges.

At the moment, a person like me who is only working on one particular technology cannot compare it with other available alternatives in the market.

I would rate it an eight out of ten.

I use it for various IT operations.

Automation Anywhere has significantly improved our organization's efficiency. Across various processes, we have achieved a 90% time savings for each use case, making our workflow much more streamlined and productive.

We used to do things manually, which took a lot of time. Now, with Automation Anywhere, most things are automated, making things faster and better. Sometimes we still need to do things manually, but overall, it has made our work much easier and less prone to mistakes.

To improve Automation Anywhere for the next release, standardization is key. The application should work universally across servers and desktops, without limitations on licenses tied to specific virtual machines. Currently, the one-to-one bot and VM dependency pose restrictions, and a more flexible licensing system would enhance its usability. Additionally, for business users without technical skills, using Automation Anywhere can be challenging. While it is easy to develop automation, deploying and running them requires some technical knowledge. Training is essential to navigate the platform effectively.

Upgrading Automation Anywhere can be challenging. Communication about upgrades is lacking, and an auto-upgrade feature or at least notifications would be beneficial. Currently, there is no automatic check for the latest version, and improvement is needed in providing information to users about updates.

I have been working with Automation Anywhere for a year and a half.

It is a stable solution. I would rate the stability as an eight out of ten.

Automation Anywhere can provide automation at a large scale, but the effectiveness depends on the complexity of the processes, which is common for any ERP system.

I would rate the technical support as an eight out of ten.

The deployment process is fairly straightforward. Deployment of Automation Anywhere typically requires just one person. If you are familiar with the entire workflow, one person can manage the deployment effectively. Maintenance for Automation Anywhere is minimal. However, due to recent use, aspects like patching and version upgrades are not entirely clear, and occasional manual intervention is needed for tasks like access management.

The price for Automation Anywhere is reasonable compared to others, but there are some feature limitations. Specifically, the ability of one bot to support multiple VMs is an issue, distinguishing it from some other solutions.

In our organization, I see great opportunities to operationalize AI, particularly in the realm of monitoring. Whether it is through comprehensive monitoring tools or leveraging Python for data analysis, there is potential to enhance our operations.

Assessing the learning curve for Automation Anywhere, it takes around a month for non-technical employees to become proficient. While an expert developer might grasp it quicker, providing training is essential for non-technical users to effectively learn and use Automation Anywhere.

Our organization is focused on expanding automation and AI use cases, continually adding more features. Additionally, there is an interest in exploring generative AI to enhance our capabilities further.
We have integrated Automation Anywhere with various solutions, including ITSM, a centralized portal, and several third-party applications.

Integrating Automation Anywhere into our workflows, APIs, and business applications is effective, but it is crucial to ensure a secure network.

Automation Anywhere has been a time and cost-saver for us. Achieving a 90% cost reduction in tasks is a significant boost to resource efficiency and overall cost-effectiveness.

We use Automation Anywhere across multiple departments, but it operates within the same environment and infrastructure, given its public nature.

My advice for those using Automation Anywhere is to start with a less complex use case. It is a good platform overall, but beginning with simpler tasks will help ease into the automation process. Overall, I would rate the solution as a seven out of ten.

We sell Automation Anywhere to customers who want to automate their processes within the hospitality industry.

Our customers can deploy Automation Anywhere both on-premises and in the cloud.

It is easy to learn and use Automation Anywhere.

Learning to automate using the solution for simple processes in HR and IT is easy. For areas such as finance, the training takes a few months and requires a technical person to train the team.

Integrating with co-pilot is straightforward when using SAP, Oracle, Microsoft, or other international systems. However, challenges arise when integrating with in-house systems.

Co-pilot helps increase productivity for our customers.

We often integrate SAP, Oracle, and Microsoft with Automation Anywhere. There are no issues with the integrations as long as we configure everything properly.

Automation Anywhere enables our customers to achieve savings of over 60 percent in time and money. While employees may take breaks and vacations, their automated processes continue to operate seamlessly without interruption, ensuring a consistent flow of work.

The ability to automate renewals of government licenses four times a year is valuable.

The marketing for Automation Anywhere has room for improvement.

I have been using Automation Anywhere for three years.

Automation Anywhere can provide automation to scale as long as the organization has the budget for it.

The technical support is great.

I use both UiPath and Automation Anywhere. UiPath has a more aggressive marketing strategy and a larger market share. However, our banking, insurance, and high-level customers prefer Automation Anywhere over UiPath.

The deployment time depends on the number of processes being automated.

Despite being less expensive than UiPath, Automation Anywhere remains cost-prohibitive for many small and medium-sized businesses.

I would rate Automation Anywhere nine out of ten.

Our customers are all enterprise-level.

Automation Anywhere does not require ongoing maintenance and offers 24/7 support if any issue arises.