We use the solution for continuous integration and deployment.

The deployment time has reduced considerably. Since we started using it, the solution has taken care of everything that we used to do manually. It helps us with the automation of the deployment process.

The most valuable feature of the solution is its integration between different tools.

The dashboard needs to be improved. Though the access management and authentication functionalities are present, the dashboard and UI could be more user-friendly. The product has many plug-ins. Users have to go through the documentation to be able to use the product.

The UI must be more user-friendly. The information should be available in the dashboard itself. The users shouldn’t have to refer to the documentation. When a user hovers over the elements on the dashboard, it should reveal information about them.

I have been using the solution for the past three years.

The tool is very stable. I rate the stability an eight out of ten.

The tool is highly scalable. I rate the scalability an eight out of ten. We have around 600 to 700 users in the organization. We are using the tool 24/7.

CloudBees provides us with support for the product. It takes time to get a response from the support team. The response time for support must be reduced.

The initial setup of the solution was complicated. I rate the ease of setup a six out of ten. We had to refer to additional materials to understand how to incorporate and integrate plug-ins with different software and endpoints. The setup and planning process took around one to two days.

To deploy the solution, we need a Kubernetes cluster. We implemented the solution in-house. We need one or two DevOps administrators to deploy the solution. Depending on the workload, we need five to six people to maintain the product.

We have saved time on deployment. Once the developers add new features to the application, the deployment process takes only a few minutes. We have received an ROI of almost 80% to 90%.

The product is expensive. The open-source version is free, but small companies would not be able to afford the cloud-based version. I rate the pricing an eight out of ten. Additionally, we have to pay for the product’s support.

People must consider the solution for enterprise support if they find it easy to read the documentation. If an organization has a good number of people for maintenance, they can choose the product. Overall, I rate the tool an eight out of ten.