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Reviews from AWS customer

8 AWS reviews

External reviews

225 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Insurance

Great cloud security platform

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Orca provides greate visibility to our cloud environment, it helps us prioritise alerts and checks our environment with the latest vulnerabilities.
I really like the attack path feature it helps us closing gaps in our environments, also it provides as with a lot of the needed information about the resource or the alert that was triggered.
What do you dislike about the product?
Orca's searching capabilities could be better, sometimes it takes me more time than needed to be able to use their search engine.
Also I think the UI can be improved a little bit, with some alerts it can be overwhelming with the amount of details presented in the screen.
What problems is the product solving and how is that benefiting you?
I have been using Orca Security for managing my cloud infrastructure, and overall, it helped me resolve a lot of issues for both cloud configuration and cloud vulnerabilities.


    Banking

Great visibility

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
To gain full visibilty in cloud environments
What do you dislike about the product?
Vuln sources / False positives
GUI
Documentation
What problems is the product solving and how is that benefiting you?
Visibilty about the cloud security posture


    reviewer2593152

Detect vulnerabilities and compliance issues quickly with flexible filtering and visualization

  • November 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using it for cloud security posture management to detect vulnerabilities, misconfigurations, threats, and malware in our cloud environment.

How has it helped my organization?

Orca has helped us reduce the time it takes to address cloud security alerts because of its risk-based calculation and immediate notifications for critical assets and popular vulnerabilities.

What is most valuable?

One of the valuable features of Orca Security is its design and options that allow flexible filtering and user-friendly visualization.

Additionally, it covers a large scope of vulnerabilities, CVEs, malware, and misconfiguration. It also helps identify compliance issues in our cloud environments like AWS or GCP.

What needs improvement?

Orca needs improvement in snoozing or dismissing specific alarms. Currently, snoozing dismisses all future vulnerabilities related to a CVE. Another improvement is in handling alerts for multiple files with the same CVE; it should provide an option to manage each file separately without affecting others.

For how long have I used the solution?

I have been using Orca Security for around one year.

What do I think about the stability of the solution?

We have experienced some problems with the frontend, which occurred around three times a year, usually when updates introduced new lines of code that disrupted functionality.

What do I think about the scalability of the solution?

Scalability is automatically managed. When you onboard an organization, Orca will find new projects, folders, and resources without any additional effort required.

How are customer service and support?

I contacted support quite often, and they felt like family due to the frequency. I would rate the quality of support as nine stars out of ten due to their quick and helpful responses.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used CrowdStrike before but was not happy with its features in the CSPM realm. Many of my friends in cybersecurity use Wyz and are pleased with it.

How was the initial setup?

Seventy percent of the deployment was completed successfully with documentation. However, we needed support from Orca for AWS onboarding. GCP was the easiest to onboard, followed by Azure, with AWS being the most challenging.

What's my experience with pricing, setup cost, and licensing?

Pricing is flexible, depending on the number of licenses, contract duration, and future plans. The initial price seemed high, however, after negotiation, the final price was ideal.

Which other solutions did I evaluate?

I evaluated CrowdStrike and have heard positive feedback about Wyz from peers.

What other advice do I have?

New users should have admin rights and follow Orca's clear documentation and web interface instructions for onboarding.

It's rated eight out of ten for its overall performance.


    Computer Software

Orca Security Review

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
It has a useful dashboard and general user interface. It alerts on the most important issues.
What do you dislike about the product?
I am new to the product and I do not dislike anything so far.
What problems is the product solving and how is that benefiting you?
It gives us the necessary alerts needed to help keep our environment safe.


    Information Technology and Services

One of the best cloud security tools that deepen your knowledge and keeps you secure in the cloud

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
The product managers know well the cloud security business and are open to improve the product based on the client suggestions.
Navigation flow is nice as well as the findings that go more in depth.
What do you dislike about the product?
Right now the RBAC. There are issues when multiple teams share the same cloud account and you want to measure their security.
Also would have been nice to have an onboarding in 3 steps: Control Plane, Data Plane and Scanning of the Managed Databases.
What problems is the product solving and how is that benefiting you?
Bringing visibility into the cloud environments and helping to fix vulnerabilities and security issues;


    Computer Software

User Friendly

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Automatically capturing vulnerabilities and Alerts
What do you dislike about the product?
Search should be improved by providing custom grouping filter
What problems is the product solving and how is that benefiting you?
To identify the assets which are having vulnerabilities and to solve them


    Security and Investigations

Ups and Downs we faced with Orca Security

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
I love how Orca brings everything together in one place, making it an excellent tool for someone specializing in vulnerability management. Its ease of use and ease of implementation streamline our work, and the number of features it offers is impressive. Orca has significantly helped us reduce vulnerabilities and address each item effectively. Although Orca sometimes flags any visible item as vulnerable, it’s still one of the best tools I've enountered so far.

The customer support is exceptional; I can get a support representative on a call within five minutes, which only enhances my desire to use it. Their support team has also been incredibly helpful with integrations, which has made the tool even easier to integrate and use frequently. This outstanding support and ease of integration contribute to our high frequency of use, making Orca an invaluable asset in our security toolkit.
What do you dislike about the product?
There are several minor issues in Orca that have accumulated into larger challenges. For example, the same vulnerability path is sometimes duplicated across multiple Orca alert IDs, which leads to confusion. Additionally, when a scan is performed on a server, it doesn't display the exact time the scan was completed, nor does it provide backend visibility into scan failures, making it difficult to troubleshoot assets effectively.

We've submitted multiple feature requests, including support for asset scanning on devices like Fortinet and Ivanti, which our organization heavily relies on but aren’t currently detected by Orca. Furthermore, we occasionally encounter issues with hardening scan reports for specific assets, and pulling an inventory report is challenging due to the vast number of assets—over 3 to 4 million. While it's understandable given the scale, it’s still a limitation. Another significant issue is the inability to fetch more than 10,000 alerts through the API when retrieving data for a particular CVE.

Despite these drawbacks, I appreciate Orca’s efforts to adapt to our needs and continuously improve the tool.
What problems is the product solving and how is that benefiting you?
Orca Security has really helped us tackle some big challenges in managing vulnerabilities and securing our assets. One of the best things is that it gives us full visibility across our cloud environment without needing agents, which saves us a lot of hassle and time. We can deploy it across all our systems quickly, and it scans everything that’s visible in our environment, so we don’t miss any potential issues.

Having all our vulnerability data in one place has been a game-changer. With Orca’s centralized dashboard, it’s much easier to see what’s critical and what needs our attention first, helping us to reduce risks more effectively. It’s streamlined our process, making it a lot easier to track and fix vulnerabilities.

Their customer support has also been fantastic. I can reach someone in minutes if there’s an issue, which is so helpful when you’re trying to keep things running smoothly. Plus, their support team has been great with helping us integrate Orca with our other tools, which has improved our workflow and made us more efficient.

Overall, Orca has made a real difference by giving us a stronger grip on cloud security, helping us manage vulnerabilities more easily, and scaling well to fit our organization’s needs. It feels like they’re really working to meet our specific needs, and that’s been invaluable.


    Insurance

Great product

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
It's lightweight, and simple to implement.
What do you dislike about the product?
Getting information on exactly what the impact would be across aws services added some time to implementation and planning
What problems is the product solving and how is that benefiting you?
We have a unified tool for security across our AWS ecosystem


    Consumer Goods

Turnkey Cloud Posture Enhancement

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
A straightforward setup enabled risk-based asset and alert capabilities, facilitating prioritization within an hour. Immediate identification of public exposure and misconfigured identity resources alerted threat detection and engineering teams to imminent compromise risks, which were remediated within three days. Context and asset enrichment, coupled with recommended actions, guided the creation of an action plan focused on business capability risk and technical feasibility.
Technical and process implementation support from account team was exceptional and guided rapid adoption and integration to security program.
What do you dislike about the product?
Although the third-party integration partnership ecosystem is expanding, its adoption was initially constrained. The capabilities available in Azure have been rapidly enhanced, yet there appears to be a preference for releasing updates and features in AWS.
What problems is the product solving and how is that benefiting you?
Single source of truth for cloud based risk to business capabilities. Scaling of cloud posture and compliance management through decentralized ownership.


    Information Technology and Services

Platform that provide umbrella solution that we needed

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Orca provides an umbrella solution for security that we need in one dashboard. The integration with other platforms is complete and easy to use, orca also provides a useful bot in customer support and a private slack channel that is very helpful for us to ask if there are any questions, all features are easy to use and contain the reports that are easy to generate, this platform makes our job easier.
What do you dislike about the product?
in the past: the Orca platform is multi-tenant and able impact the performance of the platform
No quick/fast scan to verify immediately the fix
What problems is the product solving and how is that benefiting you?
Orca platform provide umbrella solution for security things that we need in one dashboard, so it make our job easier.