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DataDome Bot Protect

DataDome | 1

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External reviews

168 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Olivier T.

Peace of mind on bots

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Reliable protection that remove all axiety on being crawled or attacked. In addition the support and monthly review tends to always improve the detection and so the protection.
We sleep better since all our website is protected
What do you dislike about the product?
The feature I would love to see is having more history by default in the interface.
What problems is the product solving and how is that benefiting you?
It redecue the traffic and so ressources useed on content but mainly stop crawlers that try to scrap our partners prices and offers


    Computer Software

Simple implementation & full anti-bot protection that works

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
What is most important to us is that protection simply works! We have noticed a really huge improvement in the protection of our website. DataDome easily integrates with the system without the need for major changes in the architecture, which allows for simple, short implementation and gradual activation of protection. In addition, we are aware that traffic to our websites is not redirected or goes through a proxy, which could constitute an additional risk factor, and only the necessary signals are analyzed. Moreover, the precise identification, classification and referencing of bots is really good.

The support is very responsive, the contact and involvement of the team is also at a high level. Also the dashboard is very intuitive and easy to use.
What do you dislike about the product?
Nothing really to dislike. So nothing to add at this point and nothing to report. The solution is working great for us.
What problems is the product solving and how is that benefiting you?
We implemented DataDome over a year ago because we had huge problems with various types of threats related to bot attacks. The implementation was simple, understandable, with great flexibility, excellent support from the DataDome engineering team and suddenly the problems disappeared. We have been operating the DataDome system for over a year and have not had any problem that would impact the business.


    Kieran G.

DataDome excels in protection against scraping and account attacks

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
DataDome's unwavering commitment to supporting the seamless implementation of their solution is truly commendable. Their continued assistance with customer rules and fine-tuning the system to address any identified issues is invaluable. The intuitive dashboards provide exceptional data visibility, enhancing our control and decision-making processes. The technical teams' responsiveness and approachability are top-notch and they consistently deliver prompt solutions to our requests and concerns.
What do you dislike about the product?
One area where DataDome could enhance its offering is by providing more flexibility in serving different responses based on headers. Additionally, fine-tuning user management controls could offer more granularity, improving overall customisation options.
What problems is the product solving and how is that benefiting you?
DataDome plays a pivotal role in blocking intensive scraping and credential stuffing attacks. By doing so, it significantly reduces the burden on our internal teams and alleviates the strain on our cloud infrastructure, ultimately leading to improved operational efficiency and cost savings.


    Marc I.

Saved our site from aggressive scrapping

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
The system was very easy to implement in to our code allowing us to pivot and correct nightly attacks we were having. The attackes continue to try getting, DataDome is able to quickly ID the new attacks and stop them.
What do you dislike about the product?
Custome rules can be a bit clunky. There is also a need for some more reporting which would help show the systems to people less technical.
What problems is the product solving and how is that benefiting you?
We were being scrapped every night for 10-12 hours by bots to pull data from us. Since stopping the bots we are able to run less instances as well as make sure we don't reach limits with our vendors. This means lower bills and more uptime on the site.


    Nikos T.

DataDome

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
Thera are many reasons that i like DataDome:
Very good services
Very good support
Very good investigation
Bot mitigation
What do you dislike about the product?
Nothing generally that i don' like on DataDome services
What problems is the product solving and how is that benefiting you?
Bots


    Stéphane P.

Datadome Review

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
When it comes to DataDome, the standout feature for me is the level of protection it offers. It's truly top-notch.

Additionally, I'm quite impressed with the support's responsiveness. It's always a plus when you can rely on a helpful support team.
What do you dislike about the product?
Nothing particular Datadome is fully complete
What problems is the product solving and how is that benefiting you?
DataDome is instrumental in solving two critical problems. Firstly, it effectively mitigates a wide range of attacks on various company websites, enhancing overall security. Secondly, it provides a sense of security for our customers during their online purchases, which is invaluable for building trust and ensuring a safe shopping experience.


    Kelsey M.

Good Anti-Scraping/Bot Detection Tool

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
We have used Datadome for several years and have benefited in particular from the service's anti-scraping technology. The ability to safeguard our company's intellectual property has been the main benefit of Datadome. The analytics and data on the backend are robust but also straightforward.
What do you dislike about the product?
Datadome's overall pricing structure is tailored for larger enterprise accounts. It would be advantageous for Datadome to introduce additional traffic and pricing tiers to reach more small to mid-sized users.
What problems is the product solving and how is that benefiting you?
Datadome has specifically helped our team safeguard our sites' copyrighted assets. By blocking web scrapers and bad bots, we have been able to reduce the amount of stolen intellectual property by malicious actors.


    Laurent P.

Bot protection on autopilot!

  • September 13, 2023
  • Review verified by G2

What do you like best about the product?
There is a lot to like about DataDome, but most importantly its ease of implementation and use. The dashboard is very intuitive and user-friendly, and allows us to manage our bot traffic in real-time. The team is also constantly innovating and pushing new features and updates, like the audit trail and real time threats dashboard.
What do you dislike about the product?
Nothing to report at this time - the solution evolves and keeps proposing new features to its customers.
What problems is the product solving and how is that benefiting you?
Thanks to DataDome, we know who is accessing our content and when, and have been able to reduce our server loads. We also have peace of mind knowing that our data is secure & GDPR compliant with DataDome, which is very important to us as a European company.


    Andrei R.

Turn it on and block bots immediately

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
It took just a couple of hours to setup the servince and it start protection right away. Plus they have an amazing team that react very fast.
What do you dislike about the product?
It tooks some time to properly configure rules so website is not being blocked when engineers open DevConsole.
What problems is the product solving and how is that benefiting you?
We had an issue with an automated traffic that resulted in fraud. DataDome helped us to stop it and didn't require a lot of manual configuration.


    Nishchint Y.

Exceptional Bot Detection Solution with Unbeatable Support

  • September 04, 2023
  • Review verified by G2

What do you like best about the product?
I've been on a quest to find the ultimate bot detection solution for my online business, and after trying several options, I stumbled upon DataDome, and it has truly been a game-changer. Here's why I give it a solid 10/10:

1. Outstanding Bot Detection Capabilities: DataDome's bot detection capabilities are nothing short of remarkable. It successfully distinguishes between legitimate user traffic and malicious bots with incredible accuracy. It's as if they have a sixth sense for identifying and thwarting even the most sophisticated bot attacks. Since implementing DataDome, I've witnessed a significant reduction in fraudulent activities on my website, boosting user trust and security.

2. Ease of Use: Setting up and integrating DataDome into my website was surprisingly painless. Their user-friendly interface and clear documentation made the process a breeze. I was up and running in no time, and the solution seamlessly adapted to my website's unique needs. This simplicity saved me valuable time and resources, allowing me to focus on other aspects of my business.

3. Intuitive Dashboard: The dashboard is a treasure trove of insightful information. It provides real-time data on bot activities, traffic trends, and security threats. Customizable reporting tools allow me to tailor the dashboard to display the metrics that matter most to me. This level of visibility empowers me to make informed decisions and quickly respond to emerging threats, ultimately safeguarding my online assets.

4. Exceptional Support: DataDome's customer support team are incredibly responsive, knowledgeable, and genuinely invested in their customers' success. Whenever I've encountered a challenge or had a question, their support team has been there to guide me through the process, ensuring that I maximize the benefits of their solution. Their dedication to customer satisfaction sets a gold standard for support in the industry.

In conclusion, DataDome has exceeded my expectations on all fronts. Its unrivaled bot detection capabilities have fortified my website's security, while the ease of use, intuitive dashboard, and unparalleled customer support have simplified my life as a business owner. If you're in search of a top-tier bot detection solution, look no further than DataDome. It's a game-changer that will undoubtedly elevate your online business to new heights. I can't recommend it highly enough - it's worth every penny and more.
What do you dislike about the product?
I couldn't find any points to dislike about DataDome.
What problems is the product solving and how is that benefiting you?
Before implementing DataDome, our website was constantly plagued by bot attacks. These malicious bots not only skewed our analytics but also consumed valuable server resources, causing site slowdowns and frustrating user experiences. DataDome's exceptional bot detection capabilities have significantly reduced bot traffic, ensuring that our website's performance remains consistently high.

Bots artificially inflated our user engagement metrics, making it challenging to gauge the true popularity of our content. DataDome's accurate bot detection has helped us regain confidence in our data, enabling us to make informed decisions based on reliable user engagement statistics. This accuracy has been crucial for refining our content strategy and advertising efforts.