Saviynt is useful in the area of IGA. Saviynt is also useful SOC to do analysis, compliances, and everything.

With Saviynt, I can say that sometimes it gets complicated. At times, it is flexible, especially when compared to SailPoint. Intense of flexibility, most probably, I can say that it is a straightforward tool, and there is not that much confusion. We can use it as a straightforward tool for technical reviews, workflows, and everything else, like segregation of duties.

The product can improve the customer support offered to users since it is an area with shortcomings. The product also used to consider providing a free trial app for a month, especially if you are a normal user or if your organization likes the tool. For learning purposes, Saviynt also needs to provide users with some free trials. If I have a company, I can give the tool to my users for a free trial. If I don't have a company, but I want to learn about Saviynt and do some certifications or want some video of the tool, then at least for one month or fifteen days, a trial version should be provided to us to understand the tool, and how the front-end will be in the long run.

I have been using Saviynt for a year. My company has a partnership with Saviynt.

In our company, most people use Saviynt. In the outside world and organizations, only three or four people work on Saviynt. The remaining people work with SailPoint.

Suppose you raise any instance with Saviynt's technical support team; you will not get any response immediately from them. It will take two or three days. Secondly, if we have any issues with the tool, then they cannot give a call back directly. They would initially share the links and ask us to go here and there. For example, if there is some Saviynt Ping-related issue, the tool's team will share some links. If the links don't work, then you have to share some logs. They will, on a high priority, join the call to help us. If you check with and want to get a call from Saviynt, it is not possible for us to get them.

The product's initial setup phase is easy.

Most probably, the implementation, deployments and everything else is managed by Saviynt. With the implementation and everything, sometimes you can face issues, like communication issues or firewall issues. You know that the tool is in the cloud because we always need to connect third-party tools and everything else for users. Sometimes, we face issues with the implementation and deployment areas.

The solution is deployed on the cloud. Honestly, I don't know what type of cloud is used in the back end.

To those who plan to use the product, I would say that if I don't want to show their data and want it to be kept secure, then I would suggest they use SailPoint. If someone wants a product that is mostly a cloud-based tool, then they need to select Saviynt. Everything depends upon the application flow, and managing the users and organizations can help with the cost-cutting.

If you get the videos and a trial version, the tool is easy to learn. You can see the videos and learn to use it.

If I want to learn about Saviynt Ping, we get videos and documents, but no one will offer any support for production or support to you for learning purpose. If you have an account, specifically a company account, you will get a license key for a one-month trial version and you can work on that one. If you get a trial version of Saviynt, it can be easy to manage the learning part.

I rate the tool a five out of ten.

I use the solution in my company for identity governance in my projects.

The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.

Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.

I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.

It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.

I have been using Saviynt for a little over four years.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution a ten out of ten.

As the tool is on the cloud, the tool will always offer scalability and availability.

I think the tool is good for medium and large companies.

I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.

The product's initial setup phase is simple.

I haven't come across the deployment, as it is something that happens at the initial phase of any project.

The solution is deployed on the cloud.

I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.

I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.

The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.

In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.

I can recommend the product to others.

I rate the tool an eight out of ten.

The risk management capabilities have GRC (Governance, Risk, and Compliance).

Saviynt has an alerting system and integrates with SIEM solutions. Those things are very helpful in terms of managing risk.

It is easy to integrate it with third-party solutions. There were some troubleshooting issues, but we were able to resolve them successfully. It's not easy, but we were able to do it.

The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management.

The features are more extensive than those available in Entra ID.

It is very easy to use. It addresses most of the trends in identity governance and risk management.

There is room for improvement in customer service and support. The response time could be faster.

I have been working with Saviynt for a year.

The customer service and support are okay. We got good support so far.

The response time could be faster.

The initial setup is straightforward. It usually takes around three months.

The ROI is impressive. It has definitely increased. The rate of ROI is good.

The pricing is comparable to Azure Entra ID. Kind of the same.

So, the pricing is okay.

I recommend it for smaller and medium-sized businesses. It is very well-known in the region and visible in the market.

For larger organizations, I haven't had the chance to recommend it because they are already using other IT tools. Mostly, they use SailPoint or a mix of tools like SailPoint and Saviynt.

Overall, I would rate the solution a seven out of ten.

Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management.

Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help them upgrade from legacy applications to newer ones. Most customers are into access management, and I help them with application onboarding, giving access to their users, SSO, and MFA.

The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers.

While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.

I have been using Saviynt for five years.

I rate the solution an eight out of ten for stability.

As a system integrator, I am handling around more than 200 customers.

The solution’s initial setup is very straightforward.

Saviynt offers different plans, including platinum, gold, and silver license models. The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly.

For a simple greenfield implementation, around six people are needed, including project managers, architects, software engineers, and testers. The number depends on the environment where you want to deploy the solution. For 1,000 users with 100 applications, you would need a six-member team for three months.

The solution provides a good return on investment. It saves a lot of time and money, thereby affecting our CapEx and OpEx.

Overall, I rate the solution an eight to nine out of ten.

Saviynt is an identity management tool.

Some of the self-service capabilities are quite powerful.

The UI doesn’t enhance the user experience. I do not know if the issue is with the product or how it was implemented.

We have had the solution in our organization for a couple of years.

It's always available when I'm using it. It has 100% availability. All the employees in my organization have been onboarded onto the tool. The tool has self-service capabilities. We use the tool multiple times a day.

We haven't encountered issues where we have had to scale to solve problems. I’m sure the SoD check will be very intensive. It will be extremely difficult and a challenge to scalability.

The support team is always available when needed.

I rate the ease of setup a six out of ten. It depends on our technical maturity. If someone hasn’t been exposed to technically challenging solutions and scenarios, Saviynt will be difficult. The product is deployed on the cloud.

We have used Microsoft’s products.

It's a major integration scenario between SAP and the non-SAP identity management engine. The solution has a functionality called SoD check. The ease of integration of the solution with the existing IT infrastructure of an organization depends on the implementer’s familiarity and comfort with the process.

My organization has a turnover of 25 billion. We have a complex and feature-rich IT landscape. Some of the ideas behind the product’s capabilities are attractive, but some of the implementation parts are not transparent. I do not recommend it to anyone. Overall, I rate the product a six out of ten.