I use the solution in my company for identity governance in my projects.
Saviynt - Identity Cloud
SaviyntExternal reviews
52 reviews
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Good product with enhanced capabilities
What do you like best about the product?
Product features are exceptional and best in their field.
What do you dislike about the product?
customer service can be painful sometimes
What problems is the product solving and how is that benefiting you?
Changin our existing supplier amd moving to Saviynt.The features and ease of integration did benefit.
Early adopter of their IGA solution and never disappointed
What do you like best about the product?
The company is dynamic, at a size where you can still talk to the management, innovative in its market, and focused primarily on IGA.
What do you dislike about the product?
Customer support is not always as responsive and efficient as you would expect, but this is improving over time as ther organisation expands into new geographies.
What problems is the product solving and how is that benefiting you?
End-to-end management of the identity automation lifecycle.
Reporting on entitlements and privileges
Tight integration with HR tools
Ability to manage recertification campaigns
Automated provisioning and de-provisioning of AD/Apps cloud accounts
Reporting on entitlements and privileges
Tight integration with HR tools
Ability to manage recertification campaigns
Automated provisioning and de-provisioning of AD/Apps cloud accounts
Saviynt as an IGA tool
What do you like best about the product?
User friendly, a lot of flexibility in term of onboarding an application, UAR, easy to troubleshoot.
What do you dislike about the product?
Limited examples on documentation, SavRoles are not flexible enough.
What problems is the product solving and how is that benefiting you?
Shorten the time to grant access to the employee and they can be very productive sooner which save a lot of money.
Great Product
What do you like best about the product?
Ease of use and ability to keep the tool up-to-date with the latest improvement from the vendor. Number of features the tool will allow us to use is incredable.
What do you dislike about the product?
Support is a little lacking. it depend on the day and the engineer you get for your case.
What problems is the product solving and how is that benefiting you?
We are managing access to our internal application using IGA for all FSA applications
An IDaaS solution with low foot print on enterprise network.
What do you like best about the product?
This IDaaS solution provides lot of Out Of the box connectors to integrate with our enterprise systems. Saviynt API is highly useful and we do use them in building custom UI experience for users. We require minimal effort to maintain the solution.
Documentation is easily accessible.
Documentation is easily accessible.
What do you dislike about the product?
It would be great if this tool can offer SSO capabilities for the applications integrated. In that way we can avoid using multiple set of tools for IGA, SSO and MFA.
Currently we are looking for a flexible way to enable MFA erollment for users when they are on-boarded on to IGA. Would like to know if Saviynt is planning to enhance the features to support MFA enrollments with Ping ID (not just user creation in Ping ID).
It would be great if users dashboard can be customised to have additional tile to view their MFA enrolments on Ping ID.
It would be highly useful if we can add custom jar files without having to hardcode secrets. One way of acheving this is to enable the jar file to access connection objects configured in saviynt which is not possible at the moment.
Currently we are looking for a flexible way to enable MFA erollment for users when they are on-boarded on to IGA. Would like to know if Saviynt is planning to enhance the features to support MFA enrollments with Ping ID (not just user creation in Ping ID).
It would be great if users dashboard can be customised to have additional tile to view their MFA enrolments on Ping ID.
It would be highly useful if we can add custom jar files without having to hardcode secrets. One way of acheving this is to enable the jar file to access connection objects configured in saviynt which is not possible at the moment.
What problems is the product solving and how is that benefiting you?
Onboarding employess and contractors on enterprise system with minimal maintenance overhead.
IGA tool implementation
What do you like best about the product?
Very intuitive, easy to understand and ot use
What do you dislike about the product?
Custom features improvement is a bit lacking
What problems is the product solving and how is that benefiting you?
Governance setup and modeling approach
Saviynt_LF
What do you like best about the product?
1. Easy to build according to the requirements.
2. All features configuration, limitations and troubleshooting steps are documented under Saviynt Documentation portal, which is great help.
3. Easy to track the access and generate reports using analytics.
4. Thanks Saviynt support team, always reachable and get the issue addressed.
2. All features configuration, limitations and troubleshooting steps are documented under Saviynt Documentation portal, which is great help.
3. Easy to track the access and generate reports using analytics.
4. Thanks Saviynt support team, always reachable and get the issue addressed.
What do you dislike about the product?
1. No access to Saviynt servers, so dependent on support team.
What problems is the product solving and how is that benefiting you?
1. All access is centralised for organization.
2. Access is automated and is provided intime; manual intervention is stopped.
3. Stronger security
4. Better customer and user experience.
5. Better control over users and data.
6. Easy to review access
2. Access is automated and is provided intime; manual intervention is stopped.
3. Stronger security
4. Better customer and user experience.
5. Better control over users and data.
6. Easy to review access
Easy to use, developer-friendly, and simple to integrate with other applications
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.
What needs improvement?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.
I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.
It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.
For how long have I used the solution?
I have been using Saviynt for a little over four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
As the tool is on the cloud, the tool will always offer scalability and availability.
I think the tool is good for medium and large companies.
How are customer service and support?
I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.
How was the initial setup?
The product's initial setup phase is simple.
I haven't come across the deployment, as it is something that happens at the initial phase of any project.
The solution is deployed on the cloud.
Which other solutions did I evaluate?
I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.
What other advice do I have?
I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.
The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.
In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.
I can recommend the product to others.
I rate the tool an eight out of ten.
Used for IAM, IGA, MFA, SSO, and access management
What is most valuable?
Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management.
Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help them upgrade from legacy applications to newer ones. Most customers are into access management, and I help them with application onboarding, giving access to their users, SSO, and MFA.
What needs improvement?
The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers.
While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.
For how long have I used the solution?
I have been using Saviynt for five years.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
As a system integrator, I am handling around more than 200 customers.
How was the initial setup?
The solution’s initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Saviynt offers different plans, including platinum, gold, and silver license models. The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly.
What other advice do I have?
For a simple greenfield implementation, around six people are needed, including project managers, architects, software engineers, and testers. The number depends on the environment where you want to deploy the solution. For 1,000 users with 100 applications, you would need a six-member team for three months.
The solution provides a good return on investment. It saves a lot of time and money, thereby affecting our CapEx and OpEx.
Overall, I rate the solution an eight to nine out of ten.
Comes with an user-friendly GUI that is straightforward for users and admins
What is our primary use case?
We use the product in our company from an internal perspective.
What is most valuable?
One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use.
Its valuable features include workflows, data management, and cloud integration capabilities.
What needs improvement?
According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The tool is scalable. You will just have to add clusters to scale up.
How are customer service and support?
I haven't contacted technical support yet.
What's my experience with pricing, setup cost, and licensing?
Saviynt's pricing is reasonable.
What other advice do I have?
Regarding integration capabilities with other IT systems, I believe Saviynt is effective, as they offer integration with several prebuilt solutions. However, I haven't handled the integration aspect personally, as our experienced technical team takes care of those tasks.
We collaborate with leaders in the market and have extensive experience working with a variety of prominent companies. Our clientele includes government institutions, private sector entities, mining companies, airlines, and companies in the banking and financial sectors.
I rate the overall product an eight out of ten.
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