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An end-user oriented analysis tool
What do you like best about the product?
The end users are able to run lots of analysis on their own without having to rely on IT to provide them the information and/or the data required to get their answer
What do you dislike about the product?
Data prep using the proprietary Elasticube system could be long
What problems is the product solving and how is that benefiting you?
Better view and understanding of our operations
Recommendations to others considering the product:
Good for merging different sources of data but the use of the proprietary elasticube could be time consumming
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Very Satisfied Customer
What do you like best about the product?
The speed and efficiency of building reports. I can build a report to test if data is useful in minutes. The support is very good also. Speedy responses.
What do you dislike about the product?
It would be nice if you could export "pretty" reports out of the box. It takes a lot of work to get widgets to display well in PDF or PNG. Not a good tool for presentation purposes.
What problems is the product solving and how is that benefiting you?
Mostly Sales and Custer Satisfaction Reports for marketing. Daily performance reports for each product.
Recommendations to others considering the product:
If it fits your budget and you need something that scales, get it.
Sisense has made a positive impact at our agency.
What do you like best about the product?
Sisense allows us to pull data from multiple sources and make available for easy analysis. Finally, we have one source of truth. Sisense widgets allow us to easily analyze the data and make critical business decisions.
What do you dislike about the product?
Sisense has a robust and effective support system. Whatever problems, questions, or issues we have had have been resolved in a quick ans efficient manner.
What problems is the product solving and how is that benefiting you?
We had a lot of data spread around in different locations. Sisense allowed us to pull all that data into one location and feel confident that it is validated and verified. The sisense widgets allow us to visually represent the data to the users in a way that they can do a quick analysis.
Excellent, versatile and customizable BI
What do you like best about the product?
Ability to store data and create custom SQL queries within the product itself.
Very customizable using Javascript to create or modify almost any widget, filter or dashboard.
New Sisense live connect features.
Excellent community support.
Very customizable using Javascript to create or modify almost any widget, filter or dashboard.
New Sisense live connect features.
Excellent community support.
What do you dislike about the product?
Could benefit from a little more options for end-users to enable modify dashboards such as setting individual thresholds.
What problems is the product solving and how is that benefiting you?
Using sisense as OEM to provide multiple customers with reports about contact center performance and statistics.
Recommendations to others considering the product:
Implementors will require high-level of SQL knowledge.
Some Javascript knowledge is recommended but not essential.
Some Javascript knowledge is recommended but not essential.
Excellent BI tool for users with a wide range of experience
What do you like best about the product?
The best part of Sisense is the simplistic and flexible dashboard interface which allows even the least experienced user create great looking dashboards but also has the scope for more experienced analysts to perform some big data analytics.
What do you dislike about the product?
Some formatting options to make the dashboard completely branded to you liking is a small drawback. Some do not exist in Sisense and some are difficult to implement.
What problems is the product solving and how is that benefiting you?
We have 2 major uses, 1 for client facing dashboards, and a second internal resource where Sisense is used to pool together our various data reports from different platforms into one universal report.
Easy to Implement and Share, easily extensible, the future looks bright!
What do you like best about the product?
Connecting to multiple data sets from multiple different types of sources is extremely easy
What do you dislike about the product?
Other platforms have greater variety of visualizations and controls out of the box, however, that granularity adds a level of complication that Sisense breezes past.
What problems is the product solving and how is that benefiting you?
Getting further and further away from one-off reporting and into a streamlined, easily accessible source for all data needs.
Recommendations to others considering the product:
If you don't need hard-core data science, are okay with once in a while needing a hack-y coding quirk to get something working just the way you want it, or have a lot of varied and different data sources, give Sisense a look!
Sisense: Great but not perfect
What do you like best about the product?
Sisense has great functionality. It's ability to easily manipulate data schemas, throw up elasticubes and generate reports. The API functionality is really useful, and the concept is really well thought out in terms of side features like CSV exports, widgets, APIs, and alerts
What do you dislike about the product?
When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process". Or "Elasticube is having difficulty building". I wish there were measures to prevent entire machine crashes. For example, I wish there were ways Sisense would automatically kill builds that took up 100% RAM & CPU because then the entire service goes down
What problems is the product solving and how is that benefiting you?
We are unifying our efforts of the Business teams with the information we are providing them. This has been hard for us in the past between teams in the US and EU. We will be embedding reports into our product in the future
Fast elasticube building, pretty look and feel, lack of data discovery
What do you like best about the product?
Look and feel of Dashboards/ Fast built of Elasticube
What do you dislike about the product?
data mining/analytics are limited. It takes a lot to discover the interrelationship between data elements.
What problems is the product solving and how is that benefiting you?
Identify work flow bottle neck
Tableau / Looker for a fraction of the price
What do you like best about the product?
Does just what it says it does. Type SQL. Get Charts.
I love that the pricing is by the row and not by the user. This makes it possible to roll this out for our entire organization.
I love that the pricing is by the row and not by the user. This makes it possible to roll this out for our entire organization.
What do you dislike about the product?
Managing 100+ dashboards can get tough. Particularly when you want to bulk change. Would be really nice to have our charts in source control.
What problems is the product solving and how is that benefiting you?
Dashboards for all teams. "One Place" to look.
Great solution for even the most technically-challenged users
What do you like best about the product?
simple, clean user interface. Sisense offers the most options to the designers and admins. Leaving the end-user the abilities only they need. No confusing layers of options they can't use or understand.
What do you dislike about the product?
Problem getting data downloaded into formatted Excel or PDF. They're working on it, but so far only minimal improvement.
What problems is the product solving and how is that benefiting you?
Sisense is being used through our entire organization. It allows us to provide data analysis and reporting to external customers as well as internal users. It drastically reduces the volume of reports being manually run.
Recommendations to others considering the product:
Customer service is absolutely incredible. We get the same, excellent level of service after being with them 2 years on enterprise license as we did when we were in the trial/evaluation phase.
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