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Great customer service!
What do you like best about the product?
Everyone at Sisense is super helpful and wants you to succeed.
What do you dislike about the product?
It would be helpful to have Sisense PCI Compliant to ease direct connects to our data source.
What problems is the product solving and how is that benefiting you?
Our company is looking to understand the data by building metrics and static reporting.
We have started to understand how successful marketing campaigns are as well as trends, track High Volume user sales with ease, and continue to build out additional analysis for future projects.
We have started to understand how successful marketing campaigns are as well as trends, track High Volume user sales with ease, and continue to build out additional analysis for future projects.
Recommendations to others considering the product:
Make sure you have a clean data source.
Great Customer Support
What do you like best about the product?
We have a complicated embedded implementation and the customer support has been fantastic! Quick to respond and very knowledgeable about the product. The Sisense REST api is very extensive and the plugin architecture allows us to customize almost anything we need.
What do you dislike about the product?
The dashboard scheduling doesn't quite fit our use cases.
What problems is the product solving and how is that benefiting you?
Better BI for our clients and more self service BI options. We have definitely improved our BI offering by implementing Sisense and we plan to continue adding more dashboards and features.
Powerful tool for BI integration
What do you like best about the product?
Standard BI dashboarding features. Standouts for us are the API connectivity and data modeling options. The extensibility of the platform gives us some options and there is an existing community that offers some additional functionality without needing to DIY.
What do you dislike about the product?
UI requires technical work to be truly presentable. There are a few snags and gotchas, the technology is clearly still under development, which is a minus from a polish level, but does give us more opportunities for feedback.
What problems is the product solving and how is that benefiting you?
SiSense allows the complex data housed in our application to become more accessible to a wider audience and easier to parse at a glance for existing users. We have yet to go live with the integration, but there is already significant excitement among our client base to start using the dashboards.
Recommendations to others considering the product:
Make sure you set goals for your onboarding process that will ensure you get the support you need. Don't be afraid to use the addons offered, particularly by sisense itself, but from the community as well.
Great Customer Communication Tool!
What do you like best about the product?
Customers can access their data through dashboards that created in an easy to digest, visually pleasing way that makes crunching numbers not quite so boring.
What do you dislike about the product?
It did take a while to get the hang of created widgets / dashboards, but once I got going it was actually easy.
What problems is the product solving and how is that benefiting you?
We can let customers see data without letting them inside our firewalls.
A Solid BI Solution for Small to Medium Business
What do you like best about the product?
Very Polished Web 2.0 interface. Looks Great
I liked the elasticube backend. I could import data from all different sources - Excel, SQL, Google analytics...bring them into a common elasticube and then query the entire dataset using SQL - quite powerful.
At the time of use (2014-15) Sisense support was absolutely fantastic as well.
I liked the elasticube backend. I could import data from all different sources - Excel, SQL, Google analytics...bring them into a common elasticube and then query the entire dataset using SQL - quite powerful.
At the time of use (2014-15) Sisense support was absolutely fantastic as well.
What do you dislike about the product?
Dashboarding is limited - ie unlike Tableau you are limited to pre-determined dashboards, and don't have a tremendous amount of flexibility.
What problems is the product solving and how is that benefiting you?
Building - almost real time dashboards
Recommendations to others considering the product:
Let them help you with a guided evaluation. You'll be able to get value out of that.
Impressive Data Analytics Tool
What do you like best about the product?
Being a company that has been around for a couple of decades, we have data and information in so many different systems. With Sisense we now have all this data connected.
What do you dislike about the product?
I would like to see more out of the box widgets
What problems is the product solving and how is that benefiting you?
Combining data from different systems
Sharing aggregate data with partners
Sharing aggregate data with partners
Great BI and Fantastic Customer Service
What do you like best about the product?
Sisense is extremely robust and flexible, while remaining intuitive. And when I can't figure something out, Customer Service is able to save the day.
What do you dislike about the product?
My only real complaint is the price, though Sisense really is comparable to other BI tools. Much of what we need is raw data which can be accomplished with Sisense, but where Sisense really shines is aggregates.
What problems is the product solving and how is that benefiting you?
Beyond just reporting, I have sever users that pull use it as an operational tool. For example, accountants use it to track down identifying numbers when customers won't use the actual invoice number.
Recommendations to others considering the product:
Sisense is far better at aggregates than raw data, though it can do both.
Sisense Review December 2017
What do you like best about the product?
Simplifies business analytics for our teams and allows them to make better decisions
Reveals actionable insights of our data in a much faster way
Allows us to share and present these insights with co-workers, management, and clients
Reveals actionable insights of our data in a much faster way
Allows us to share and present these insights with co-workers, management, and clients
What do you dislike about the product?
The connecting to Digital Marketing tools can be improved
What problems is the product solving and how is that benefiting you?
Budget Allocation
Fraud Detection
Compliance
strategically decision making
Fraud Detection
Compliance
strategically decision making
Analyzing the data with Sisense web, and creating models in the elastic cubes
What do you like best about the product?
easy and fast to create new reports. very easy to learn this product.
What do you dislike about the product?
bugs in the elastic cube buildings, especially the accumulative build.
What problems is the product solving and how is that benefiting you?
Users retention and churn rate.
LTV
User engagement
LTV
User engagement
Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits
What do you like best about the product?
Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.
What do you dislike about the product?
The mobile experience isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.
What problems is the product solving and how is that benefiting you?
Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.
Recommendations to others considering the product:
Make sure to dedicate time and resources to the implementation stage. We learned so much during implementation and really improved our knowledge of the product. Don't slack here.
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