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Reviews from AWS customer

2 AWS reviews
  • 5 star
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  • 2
  • 3 star
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  • 2 star
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External reviews

1,013 reviews
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4-star reviews ( Show all reviews )

    Alice P.

Interesting, great for doing things quickly that would take ages to build yoursel

  • November 07, 2016
  • Review provided by G2

What do you like best about the product?
Great strategy of constant updates, easy to drill down into data and not time consuming
What do you dislike about the product?
If your cube is poorly designed it can bring down the server
What problems is the product solving and how is that benefiting you?
Making data accessible and makin. Sure everyone works off the same set of numbers
Recommendations to others considering the product:
Make sure you fully understand the best way to model elasticubes


    Information Technology and Services

Easy to use, insightful product

  • July 08, 2016
  • Review provided by G2

What do you like best about the product?
SiSense is easy to use - drag and drop a lot of things. It also has advanced capabilities "behind the scenes" that are still easy enough to use and allows for lots of customization and advanced analytics. The greatest part of SiSense is the customer support. They are more than willing to help resolve any issue you're experiencing- no matter how big or small.
What do you dislike about the product?
There isn't anything that I dislike about SiSense. The only issues or frustrations I have experienced are because of a lack of good internal data.
What problems is the product solving and how is that benefiting you?
We were tired of having to complete extremely repetitive and tedious monthly reports. SiSense allowed us to have a live connection to our data and the dashboards refresh daily automatically. Additionally, SiSense allows us to give a high look at the data for the leadership team and then with just a click you can "drill into" the data further. Previously, we would have to present the same data in multiple views for different people. Now we can provide a high level look and then drill into or cut the data quickly in any way someone would request.


    Sarah J.

easy to get started

  • July 06, 2016
  • Review provided by G2

What do you like best about the product?
creating elasticubes is easy for me, and creating dashboards is easy for any analyst in any department. it allows us to get data out to folks everywhere in the organization, and gives them the tools to quickly create dashboards themselves. sisense tech support is incredibly responsive and helpful. there hasn't been an issue yet where their support wasn't willing to roll up their sleeves and help us find a solution. i've learned a ton.
What do you dislike about the product?
some features like weekly aggregations are missing. it's hard for users to create ad-hoc custom segmentation, i.e taking something and rolling it up into buckets, like a simple case statement.. this requires implementation at the elasticube level, which means users can't do it without asking my team for help. it could be smoother from an administration and collaboration standpoint. it's difficult to collaborate on a shared dashboard, for example. however, it's easy to work around because you can always just make your own copy of something, and then share it.
What problems is the product solving and how is that benefiting you?
increasing access to data for all stakeholders in the business, it's been huge. folks are getting what they need and our team is much less of a bottle neck. i don't think we would be able to function without it, to be honest.


    Eileen Q.

Great technical support from Sisense

  • June 22, 2016
  • Review provided by G2

What do you like best about the product?
Sisense's documentation and video tutorials were thorough and helpful in starting off with the basic usage of the product. Connecting data sources and creating a dashboard with a couple reports was a breeze.

Technical support is very responsive and helpful in providing links to various solutions to problems and questions that arose from using Sisense.
What do you dislike about the product?
There are a few issues with the email notifications sent out to our users regarding new dashboards or reports. None of our users are able to click on the link to access the dashboards. They have to log in to our Sisense instance to access. It's not a huge problem since there is a workaround.

Also, data doesn't always update on a regularly scheduled basis. Our dashboards are set to pull updates every 6 hrs (Sun-Sat) and this doesn't seem to be happening. Running a refresh build fixes the problem.
What problems is the product solving and how is that benefiting you?
We were looking for a Business Intelligence Tool that would be fast to set up and use by everyone in the company, from Product to Sales. I appreciate the fact that Sisense is constantly improving on the product, adding new features and providing detailed documentation on the changes and updates.


    Tatiana K.

We are now a smarter company!

  • August 21, 2015
  • Review provided by G2

What do you like best about the product?
- Combine data from different sources
- Adjust data by adding custom fields, custom MySQL expressions that make us independent of the engineering department
- Build and systematize business metrics
- Build any dashboards we need
- Plus SiSense fit within our budget, and was the best value we found.
What do you dislike about the product?
- Mobile UX
- Still have problem working with data sources on WEB environment
What problems is the product solving and how is that benefiting you?
We are a small/medium-sized internet business that's 15 years old. Our business is very data-driven, requiring non-stop monitoring of KPI's and deeper analysis to solve problems and take advantage of new opportunities. We ran the business using excel spreadsheets, google docs, ad-hoc sql queries and internal reports (that were emailed daily). As we grew, and the business became more complex, it became increasingly difficult to use these tools to run the business. It was time-consuming (with too much manual work), and our data became either harder to access or fragmented in the company, as individuals created their own reports using their own metrics.
Within 1 month, we started using SiSense in our daily operations. Over the last 5 years, we have deployed SiSense throughout the company and have made the data much easier to access, with a single view that all employees share, and with real-time analysis that helps us make decisions quicker and smarter.
Recommendations to others considering the product:
Need to have basic knowledge of SQL