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External reviews

985 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Devin S.

Great Charts!

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of it! It's very easy to navigate and pull macro or micro level data.
What do you dislike about the product?
Sometimes the charts are a bit wonky and don't load very quickly if at all.
What problems is the product solving and how is that benefiting you?
Trying to slice data in ways that salesforce and admin cannot.


    Information Technology and Services

Legacy platform that keeps going strong

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
When we first met with Sisense 7 years ago, they promised an easy way of building dashboards for our customers. They delivered that, and keep going strong until today.
What do you dislike about the product?
As a small business, we are price sensitive. Sisense has custom pricing that sometimes it's scary to ask. Sisense doesn't give usage analytics for free, which is very helpful to grow business.
What problems is the product solving and how is that benefiting you?
Sisense gives us a quick and easy solution to build embed dashboard within our platform.


    Marketing and Advertising

Not intuitive, lacks customization with coding

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about Sisense is that there's no need for coding experience. In fact, it doesn't let you use sql syntax at all. You simply select fields and apply filters and aggregations to those fields through the UI. There is also a feature to do year or year stacked visualizations that I was not able to replicate in DOMO. You can also do rolling 3mo and 12mo averages easily.
What do you dislike about the product?
Since you can't use sql to customize calculations, you're stuck with the limited features they give you. You can't do anything conditional using CASE statements. You can only apply simple filters and aggregations. If you apply imcompatible aggregations, the data will break and may even crash your entire data set that requires refreshing.

The design is also very ugly, to be blunt. The looks like a combination of Microsoft Paint and Windows 95.
What problems is the product solving and how is that benefiting you?
Sisense allowed us to visualize client data in a single place with aggregated visualizations for quick insights, saving our account managers lots of time from exporting numerous raw reports to pivot and chart in Excel.


    Information Technology and Services

Good data modelling etc

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
I like the visual way data models are presented, and how easy it is to edit source queries etc while in there.
Sisense is supportive, we find it easy to schedule calls etc with them if we have issues.
It is very flexible with the look and feel via javascript, the Pivot 2.0 API, and JAQL.
Live models have been useful for us, especially the variables you can have in the connectors.

An example of the flexibility with Javascript - financial formatting of a Pivot table (linux). I used javascript to make the pivot table show: red or green for variances, brackets around negative numbers, renaming column headers so they include the name of the selected month (in a dashboard filter). I also used columns for ordering, and hid them.
What do you dislike about the product?
Thus far, in the last 5 installations/upgrades of sisense on client sites, we have had issues preventing said installation/upgrade. We've had to reach out to Sisense for help to resolve these on 3 instances, and these issues were resolved.

Javascript is a MUST for any moderate to serious customization of dashboards/widgets. One can either use Javascript or buy add-ons on the app store (which we aren't inclined to do because of cost, and because we're trying to do things that the add-ons don't do). There's a learning investment here, especially in the the Pivot 2.0 API and Javascript.
What problems is the product solving and how is that benefiting you?
My company is whitelabelling it as their product and onselling it (and building dashboards for clients too).


    Consumer Services

Sisense/Periscope review

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
The ability to tie into our data warehouse and rendering more business readable charts
What do you dislike about the product?
There have been major disruptions due to the AP team turning our account off in error due to their accounting team not knowing the true state of our payments. This has brought down our dashboards at least two times in the past year.
What problems is the product solving and how is that benefiting you?
We use Periscope for our business data visualization and KPI dashboards


    Leisure, Travel & Tourism

Sisense can be a simple BI platform that will save you time

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
The design, it's very easy to create beautiful dashboards. The platform overall is simple and can save you time. Sisense is not only a BI tool but offer an end to end solution that can save you manpower.
What do you dislike about the product?
The support is not good and the documentation is also not great compared to other BI service s. The price is also high.
What problems is the product solving and how is that benefiting you?
Quick access to reports, big data loads and maintenance of dashboards.


    M L.

Product Owner responsible for Creation of New Dashboards for business consumption

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
Ability to integrate dashbaords into both Snowflake or Excel files.
I use it on a weekly basis, my team on a daily basis.
What do you dislike about the product?
There is not a lot of information on sisense out in the www. When you are stuck with an task, often you can google-it and get a suitable answer/workaround. I do not find this with Sunburst.
I do not find it very easy to use the product.
What problems is the product solving and how is that benefiting you?
We use sisense to displaye data on a consolidated level from our User databases.


    Computer Software

Easy for non-technical users

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
Creating dashboards is easy. The vast majority of visualisations require minimal setup.
What do you dislike about the product?
You require JavaScript to change the look and feel of a widget/dashboard.
What problems is the product solving and how is that benefiting you?
Displaying the wealth of data inside our application for users to then make decisions on.


    Retail

Elevate and empower your data insights and transform them to actions and decisions

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
1. Flexible data visualization capabilities to help users create interactive dashboards and reports
2. Ease of use, intuitive user interface to help users navigate and analyse data sets without extensive tech expertise.
3. Report speed or performance is fast. Reports generate quickly
4. Great customer support who are fast to respond to queries and roadblocks during development.
What do you dislike about the product?
1. Initial setup can require lots of time especially if multiple data sources are required.
2. Sisense may occasionally be resource intensive that leads to slower performance, although this can largely be due to the massive data being processed and can happen to other BI solutions too.
3. Limited customization options in terms of design and layout although this isn't a showshopper.
What problems is the product solving and how is that benefiting you?
It is mainly a cost reduction initiative to migrate from an incumbent vendor.


    H S.

Sisense provides an intuitive and transparent experience to design analytical insights

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
My favourite feature of Sisense is being able double click into any visual to see the underlying query that was used to build the chart/table. This provides two primary benefits: 1) The ability to validate the source of the data to ensure you're drawing conclusion based on the correct data set; and 2) The ability to easily replicate similar visuals.
What do you dislike about the product?
There are some limitations on variability in the charts you create. You cannot create as complex visuals as you can in some other data visualization tools, for example map charts and auto-bucketing for histograms/
What problems is the product solving and how is that benefiting you?
My aim is to provide sales leaders with analytical insights to the producitvity of their sales teams. Sisense lets me breakdown large data sets into easy to interpret insights and help sales leaders make data-driven decisions and guide headcount investment decisions to paticular regions and role types.