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External reviews

985 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Javier I.

Potencia, versatilidad y autoservicio real

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Con Sisense tenemos la herramienta adecuada para conseguir todos los restos de datos que se nos presentan:
- Visualizaciones potentes, adaptables a cualquier entorno, ofrecidas a nuestros clientes a través de la simplicidad del embebido en nuestras aplicaciones en la forma que nosotros y nuestros clientes precisan. Esto permite además monetizar de forma directa los datos.
- Potente capa de modelado y conexión a diversas fuentes de datos hacen que nos alineemos a nuestras políticas de Data Governance, eliminando todas las barreras de forma simple y flexible.
- Todos las Data Scientist tienen las herramientas integradas para poder trabajar de forma nativa con SQL, Python y R y generar todos los algoritmos de ML y AI que se precisan, conectados directamente con la capa de visualización.
- Al ser full-stack hay un ahorro evidente de integración y costes ocultos.
- Al ser una plataforma abierta, y sin uso de lenguaje propietarios, nos permite automatizar a todos los niveles todos los procesos a través del REST API. Así mismo, nos permite ampliar las visualizaciones y configurar a cualquier necesidad y componentes mediante el uso de JS y CSS.
What do you dislike about the product?
El licenciamiento, estando dentro del orden de montos de todas las herramientas del sector, es opaco en ocasiones y dificil de medir. Aunque al ser suscripción anual de un único producto sabemos en todo momento qué, cuánto y por qué pagamos.
What problems is the product solving and how is that benefiting you?
N/A


    Marketing and Advertising

Great cloud solution

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
Sisense is a great cloud solution for manipulating data and visualizing data.
What do you dislike about the product?
I wish we could use more advanced SQL queries in the cloud solution. The default queries available in Sisense don't always allow us to manipulate the data in the way we'd like. This causes my team to think of workaround solutions.
What problems is the product solving and how is that benefiting you?
Sisense is our business intelligence tool. We are able to connect data from multiple tools and systems in our org and analyze that data all in one place.


    Todd W.

Sisense Provides Powerful and Easy To Use BI for Developers and Business Users

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
Accessing data is easy to do with a little bit of training. Once you have accessed the data, transofrming this to actionable metrics can be done by any type of user. The number of options for types of metrics is expansive. Support is very responsive and your CSM will help with anything you need, lean on them. The developers of the application listen to their users and are constantly adding new features based on feedback from the user community.
What do you dislike about the product?
The folder implementation in the dashboard catalog could work better.
What problems is the product solving and how is that benefiting you?
Our users want to see at a glance the information that drives them to action. Specifically, direct view of the audit metrics that let them know that they need to address specific items. We have dashboards designed to drive this type of action for our users on a daily basis.


    Dhruba D.

Sisense: The Innovation

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
I like the fact that the tool is easy to use and has an intergrated functionality to use notebook and also the support for the tool is just about right.
What do you dislike about the product?
Sometimes the tool acts crazy and some functionalaties do not operate as smooth. But after clearing cache the functionalities start working just alright. This is csometimes a pain.
What problems is the product solving and how is that benefiting you?
Sinsense is being used to drive insights based on data analytics and BI reporting.


    Insurance

Good solution, lots of features

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Sisense is an easy to use platform with a good deal of functionality that you can add. They continue to release new features and technology to improve the solution. Customer support is always reliable.
What do you dislike about the product?
Sometimes new features are cost prohibitive. Push from Sisense to move to cloud offering.
What problems is the product solving and how is that benefiting you?
We use Sisense to aggregate disparate data and create visibility into how our organization functions at multiple levels.


    Fayaz S.

My Sisense Experience over 3 years

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
We can Integrate multiple applications together in a cube.
What do you dislike about the product?
A lot of things about dislike of Sisense i.e
- Too slow in fetching data from the database if you are writing customized queries. The same query runs in the database within a second but Sisense takes 10 to 20 minutes or sometimes hours in execution.
- On every change either small or big you need to rebuild the cube which means you have to wait sometimes for 30 minutes and sometimes more than an hour.
- The Sisense internal SQL query feature is too limited, you can only use basic SQL, nothing advanced.
- Sisense cube mapping only provides INNER JOIN, but sometimes we need LEFT, RIGHT, OR CROSS JOIN to achieve the desired reporting results.
- The Sisense Interface is not user-friendly and the support is terrible, they didn't provide good documentation about advanced features they have like API, embedded code, CSS, etc.
What problems is the product solving and how is that benefiting you?
This is a business intelligence tool so we can create dashboards/charts using it.


    Courtney M.

Extremely easy to use and integrate

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
Sisense has lots of functionality that i like, but the one that stands out is the ease of integration into our CRM systems, the ease of loading widgets into our CRM screens so customers can see real time reports on the information that is relevant to them
What do you dislike about the product?
I think the lack of AI functionality currently but i think thats more of an improvement than a dislike
What problems is the product solving and how is that benefiting you?
It is solving functionality thatt we do not have out of the box, with the flexibility on creating your own syle of widgets using HTML we can fulfil customers needs by creating widgets to do the job. Its also great to have access to real time data for specific data on pages that the CSRs are using. For example customer billing data being on the customers account where we can use raw data from our database to visually help the customers see the information.


    Marketing and Advertising

Insightful Tool

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
Sisense is a great tool to use for data analysis and reporting. You are provided with insightful data which allows you to dive deep into the information. Sisense enables you to create clear visuals, from basic charts to more intricate graphs, all of which are visually appealing and easy to interpret. These visuals not only enhance the presentation of data but also make it easier to communicate complex findings to others.

With its robust functionality and customizable features, the possibilities for what you can create are endless. However, it's worth noting that while the tool offers flexibility, there may be a learning curve for newer users. Nonetheless, with a bit of patience and practice, the tool can become an indispensable asset.
What do you dislike about the product?
There is a big learning curve, both during the initial setup and as you continue to use the platform. Navigating through its various features and functionalities may require significant time and effort, especially for those who are newer to the tool.

Additionally, the dashboard loading times can be slow, which can be frustrating and whilst Sisense does offer training resources, I'd personally like more comprehensive support throughout the onboarding process.
What problems is the product solving and how is that benefiting you?
Quick and easy access to data whilst creating insightful dashboards.


    Information Technology and Services

Good funtionality

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
The ability to create dashboards quickly and surface insight from data.
What do you dislike about the product?
Some calculations and formulas can be difficult to get used to at first. More in depth insights require a lot of formula and extra work to surface the data.
What problems is the product solving and how is that benefiting you?
Manual reporting time in excel take significant time - a BI tool to suface the insight and make it readily available helps with this.


    ROMAIN M.

Great Data Analytics tool. Could improve with better visuals and easier formulas.

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
Simplicity of creating a Dashboard.
Navigation.
Filters.
What do you dislike about the product?
Writing formulas, something more intuitive close to Excel.
Some visual could be improve, need to readkjust the graph as per screen size.
Customer support cannot find solution as easy as the team in place 5 years ago.
Big turnaround accross the support team.
What problems is the product solving and how is that benefiting you?
Looking at trends accross a very large number of data.