Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

3CX Phone System

3CX | 3CX Phone System 20.0.3.806

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

5 AWS reviews

External reviews

461 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Construction

A phone system that is so easy to use. The frequent updates, keep the software fresh.

  • April 09, 2020
  • Review provided by G2

What do you like best about the product?
The User interface, and the ease of updates.
What do you dislike about the product?
The restriction on the quality for hold music.
What problems is the product solving and how is that benefiting you?
3CX provides us with a PBX that does not rely on a particular brand of hardware. It allowed us to save money by not having to purchase expensive hardware.
Recommendations to others considering the product:
No Comment


    Austin D.

Great experience, for admins and clients!

  • April 09, 2020
  • Review provided by G2

What do you like best about the product?
The easy interface and administration are the most noteworthy.
What do you dislike about the product?
The training offered could be easier to understand.
What problems is the product solving and how is that benefiting you?
Client satisfaction.
Recommendations to others considering the product:
Cost effective, reliable, and easy to use.


    Blake H.

Long time user, this is the most cost effective, full featured VOIP solution you will use

  • April 09, 2020
  • Review verified by G2

What do you like best about the product?
Access to your phone system from anywhere on any device
Wide range of SIP device support
What do you dislike about the product?
Online meetings are not as polished as they could be.
What problems is the product solving and how is that benefiting you?
Cost of POTS systems, on average we save our customers $3000 a month switching from their legacy systems to 3CX and a SIP trunk. Mobile workforce enablement and helpdesk/call center anywhere functions.
Recommendations to others considering the product:
Get off your legacy system and get onto VOIP


    Information Technology and Services

Game Changer

  • April 09, 2020
  • Review provided by G2

What do you like best about the product?
Flexibility and scalability makes 3CX the best in the market
What do you dislike about the product?
There is nothing to dislike, the licencing format means you have so many options.
What problems is the product solving and how is that benefiting you?
Remote working is easy, call costs are down.


    Doug K.

3CX just makes sense

  • April 09, 2020
  • Review verified by G2

What do you like best about the product?
VoIP deployments might seem daunting, but 3CX makes it easy
What do you dislike about the product?
Some features not available on mobile app (ex. direct call pickup from park) without extra configuration
What problems is the product solving and how is that benefiting you?
Want a great way to reduce analog line costs? Port your numbers to VoIP and 3CX.
Recommendations to others considering the product:
Evaluate it, it's free. Spend some time to think about what you can do with the flexibility it brings compared to other voice offerings.


    Telecommunications

3cx review

  • April 09, 2020
  • Review provided by G2

What do you like best about the product?
the management console and the simplicity of the system. the design is also well done and very sharp. Users management is also great. the web client is amazing and let you bring your phone with you everywhere. the mobile app allows you to stay connected anywhere and never miss an important call.

The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
What do you dislike about the product?
some limitation on configuration possiblities when you compare to other voip system. but at leats they keep updating on a regular basis. Time conditions is a little bit limited and you cannot configure an outbound callerid for the 911 routing. this can be problematic in some scenarios.

The limitaiton on the product support is also a downside.

The tech support is good but seems to reply with copy and paste sometimes.
What problems is the product solving and how is that benefiting you?
remote workers are the one who benefit the most. the webclient can be launched from anywhere and works instantly. no endless configuration and troubleshooting to realize. with legacy phone system having remote ip phone is a nightmare. theses systems are simply not built for it. 3CX was built to bring a a solution to these limitations. Configuration and management is very user friendly. the system is very stable and it allow us to focus on other things.
Recommendations to others considering the product:
3cx is the best system for mobility, it always works, no hjeadaches


    Hospitality

3CX

  • March 05, 2020
  • Review provided by G2

What do you like best about the product?
Being able to schedule Webmeetings through 3CX. The phone console is also very user-friendly and I am able to analyze call data.
What do you dislike about the product?
Cannot create a standing web meeting. We have to create a new meeting each week.
What problems is the product solving and how is that benefiting you?
Streamlined communication with off-sites teams. Holding weekly web meetings with different departments.


    Hospital & Health Care

Best phone system

  • December 03, 2019
  • Review provided by G2

What do you like best about the product?
It is easier to dial and configure the extensions. It is user friendly.
What do you dislike about the product?
It does not provide recordings that are older than 3 months
What problems is the product solving and how is that benefiting you?
My work has been easier as I am able to connect easily with my colleagues
Recommendations to others considering the product:
Do go for it...


    Caleb H.

Our Office's Primary Phone System

  • November 22, 2019
  • Review verified by G2

What do you like best about the product?
We utilize 3cx for all of our office phone systems. It is very easy to utilize and allows our entire office to keep track of phone calls across our entire office.
What do you dislike about the product?
The system will not allow people to dial an extension directly. It will also not give us a notification when phone calls are missed or when you receive a voicemail.
What problems is the product solving and how is that benefiting you?
We use it for our entire staff's main system instead of having hard phones.
Recommendations to others considering the product:
It is a good system but I would recommend you make sure you have a very reliable internet connection because using a soft-phone system can have a big strain on your network.


    Brianna G.

3CX Phone System

  • November 16, 2019
  • Review verified by G2

What do you like best about the product?
I like the convenience of using my work phone without having to have a desk phone!
What do you dislike about the product?
I dislike that it doesn’t ring when the app isn’t open.
What problems is the product solving and how is that benefiting you?
All of our staff are usually on the go, so this is a good tool!