3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Perfect for any SME, especially when working remotely
What do you like best about the product?
Easy to use interface,
Mobile app can be used to access lines
3CX makes hosting, configuring, and managing a phone system easy and effortless.
Mobile app can be used to access lines
3CX makes hosting, configuring, and managing a phone system easy and effortless.
What do you dislike about the product?
Pricing a bit too high
No other downsides
No other downsides
What problems is the product solving and how is that benefiting you?
All our staff can now work and call from home, especially during lockdown.
Benefits: We now save lots of costs on office space because staff are remotely set up at home.
We have also start selling the system to external clients - opened up a whole new market for us. The product is easy to sell and SME love it. We demonstrate the benefits by using our own business as a case study.
Benefits: We now save lots of costs on office space because staff are remotely set up at home.
We have also start selling the system to external clients - opened up a whole new market for us. The product is easy to sell and SME love it. We demonstrate the benefits by using our own business as a case study.
Recommendations to others considering the product:
You should have moved to 3CX not today but yesterday! You will save costs and will never regret it.
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Great product
What do you like best about the product?
It's easy to setup and manage. Easy to setup the clients (pc, mobiles) and it just works! It needs low resources. I have it also at home on Pi3!
What do you dislike about the product?
Sometimes the bugs are being fixed not that fast as they should be.
What problems is the product solving and how is that benefiting you?
Free communication among all colleagues (using personal devices!)
Recommendations to others considering the product:
just buy it...
Excellent, Smooth and Robust
What do you like best about the product?
Seamless installation and integration on linux
What do you dislike about the product?
Gun to my head? Layout of the dashboard but it doesn't even bother me
What problems is the product solving and how is that benefiting you?
Benefit mostly being able to use 4CH and 8CH free is enticing
Required a lot of work for our requirements
What do you like best about the product?
Customizability is a great feature with the call flow apps
What do you dislike about the product?
Multiple sip trunks with same inbound rule cause the dissappearance of multiple inbound rules
What problems is the product solving and how is that benefiting you?
Monitoring and reports are important and it is something that 3cx provides well
Recommendations to others considering the product:
There is nothing like it on the market, it is a wise choice to invest in
An advanced level of high-definition communications for your business with 3CX.
What do you like best about the product?
This software maintains a peculiar programming that calls my attention in great quantities, because it acquires unified communicative resources, which can be used by any company regardless of its size. This system is based on telephone interactions, because it keeps powerful records of the operations performed, without excluding that their definition in each of these calls is extremely high, allowing a productive development in these areas of great importance at the business level.
What do you dislike about the product?
One of the characteristics that position this software in a disadvantage to average scales, is because to receive attention on the part of the program, we must cancel the monthly payments apart from the support, being a problem to great scales because its price increases suddenly, demanding a fixed price for these operations that necessarily must be free, to offer a service of quality and to satiate doubts and to solve existing problems.
What problems is the product solving and how is that benefiting you?
We use this software, due to its wide qualities in the communicative operations that we can develop through the digital installations of this service, it is necessary to emphasize that we maintain this system in the platforms that we acquire, integrated in each one of these since it is the main telephone server at general level, being extremely brilliant for us, to idealize and to interact with the clients, generically to offer massively the products that we have in disposition, being an exclusive marketing and of high range, due to the incredible and sophisticated sales that we exert, thanks to this application.
Recommendations to others considering the product:
3CX is very easy to configure, to the most appropriate and convenient environment for the user who decides to use its digital facilities, for telecommunication operations, as well as to install, it is very simple, allowing any operator, can install their databases to their computers and start promoting their services, in other words it should be noted that its telephone functions are incredibly advanced, being ideal for interactive operations and determine a good job, so as to lead to the desired reference point from the beginning of the executed call.
Easy, intuitive and centralized calling software
What do you like best about the product?
The best part of 3CX is that you can install the app anywhere or if you don't have the device with the app on it with you, you can access it from any web browser. I am constantly on the phone and in conf calls, so am using 3CX a lot. When I walk into a meetinbg I need only 2 clicks to make sure my notifications are off and that I'm not disturbed. Eveyrthing is centralized and very intuitive. Internally i can see who is on a call, you can message one another and you can vonf call each other with camera if needed. It's by far the best phoning software I've ever used (and I can tell you that I used a fair few solutions).Thanks to 3CX I now use VoIP, Video Conferencing, UCaas Platforms and the live chat in a centralized location. We used to have several solutions for this, now just one and are saving money.
What do you dislike about the product?
Honestly, there is not much to dislike. The support is amazing and quick, the product is good and easy to use.
What problems is the product solving and how is that benefiting you?
First of all, I manage a team. I can see exactly what thjey are doing, how many call they make and can get some good statistical insights which help our sales and marketing meetings. More calls are now also being addressed when someone isn't there. It's very easy to transfer calls automatically or manually, to several people. Since the lockdown due to Covid, 3CX has been a life saver. No extra cost, installation or configuration for Video Conference meetings. We didn't need to train users on aynthing else, they could just use what they already knew. The communication has been great, even though remote working is the norm now.
Great communication tool
What do you like best about the product?
It's very easy to use and straightforward. It allows us to communicate easily with all members of the company. We use the video conferencing feature which is great, especially in times like this with the remote working.
What do you dislike about the product?
Sometimes phone conversations are of bad quality, but not sure it comes from 3CX.
What problems is the product solving and how is that benefiting you?
Especially now with remote working, it allows us to communicate with everyone within the company very easily. Communication used to be quite difficult at the beginning of the first confinement as we were not used to working remotely. 3CX did help us get through the communication problems we had.
Excellent Service and Voip Solution
What do you like best about the product?
The application is easy to use, the reliability is astounding compared to the service we had before. The cost is significantly lower and the fact that it was international and could be used in places that others couldn't made it a winner for us.
What do you dislike about the product?
The mobile app automatically adds the number to your regular phone call list which gets confusing as to the source of the call.
What problems is the product solving and how is that benefiting you?
International dialing between companies and replacement voip solution
Recommendations to others considering the product:
This is an excellent solution and there are many resellers out there for this product. We had some issues with the way the product was being presented by one reseller and another had a very clear understanding of how it worked. I would just be cautious of the resellers that they sell you what you need.
3CX is essential for our teams, especially with remote work
What do you like best about the product?
3CX makes it easy for the sales team to contact all our customers. They can communicate from their computer or from their phone. And since the Covid, with remote work, it is very convenient for all teams to be able to communicate from home. Video Conferencing are also very helpful and easy to use. We are doing many meetings with it. The interface on the web application is easy and ergonomic, perfect for IT or non-IT people.
What do you dislike about the product?
I don't find the desktop application very practical. It's better to use the web application. But when you get a call and you're not in front of the browser, it's not perfectly optimized. I would suggest to improve the desktop application for a better use.
What problems is the product solving and how is that benefiting you?
3CX allowed us to avoid having to buy dozens of phones when my company moved. In addition, 3CX makes our life easier when we are in remote work. 3CX allowed us to avoid having to buy dozens of positions when my company moved. In addition, 3CX makes our life easier when we are teleworking.
We are very happy to have switched to 3CX and it would be hard to do without it now. 3CX is part of the communication within our company.
We are very happy to have switched to 3CX and it would be hard to do without it now. 3CX is part of the communication within our company.
I have had Great luck with 3CX and We have installed it for several partners.
What do you like best about the product?
3CX is easy to use and has a quality look to it.
What do you dislike about the product?
Email Support sometimes lacking in knowledge or want to resolve issues. It seems like answers are prompted or copied from a document.
What problems is the product solving and how is that benefiting you?
Hosted phones are cheaper and the ability to work from remote locations has been a blessing. The mobile app has been helpful for several as well.
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