3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX PBX
What do you like best about the product?
3CX makes hosting, configuring, and managing a phone system very easy. They are continually updating and taking feedback from their community.
What do you dislike about the product?
The only downside of 3CX is that they move slow on their backend, sometimes they only approve certain carriers on an updates.
Can't modify outbound caller IDs without another trunk.
Can't modify outbound caller IDs without another trunk.
What problems is the product solving and how is that benefiting you?
3CX is capable of doing everything you would want in a phone system, calling, routing, hosting, web RTC.
Recommendations to others considering the product:
When selling 3CX make sure you understand all the ins and outs before diving in head first. Partner with a quality SIP carrier like us (Voxtelesys). The hardest part is making sure the customer is happy before even setting up one phone, so make sure you pick good partners that can help support you and make selling 3CX easy.
Once you are ready use debian for your installs and do updates via root access. We have found SBCs are not necessary if using a quality host and phones.
Once you are ready use debian for your installs and do updates via root access. We have found SBCs are not necessary if using a quality host and phones.
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3CX partner for years - and happy
What do you like best about the product?
We have been using 3CX internally as a telephone system for our company since 2007 and can react to any change immediately and without much effort. Since about 2012 we offer UCaaS for our customers and run a large number of virtual instances in our data centre. Thanks to the Linux installation, this is also possible without any complications.
With the bridging possibilities we can also implement systems across continents and still provide excellent quality.
The clear and for everyone understandable price model makes it easier for us to sell to our customers, who usually realise the added value and savings very quickly.
Simple administration, fast and competent support clearly round off this top product.
With the bridging possibilities we can also implement systems across continents and still provide excellent quality.
The clear and for everyone understandable price model makes it easier for us to sell to our customers, who usually realise the added value and savings very quickly.
Simple administration, fast and competent support clearly round off this top product.
What do you dislike about the product?
For some time now, the APIs have been consistently dismantled, thus limiting the possibilities of connecting to third-party software. Customers with dialer systems used to be able to use the C# interface, which is difficult to do today.
Furthermore, 3CX unfortunately offers little support for special solutions and often refers to a "not supported situation".
What is clearly missing at the moment is the integration of MS Teams extensions. Here we are waiting for a clear international need, which the product is currently competing strongly (albeit wrongly).
Furthermore, 3CX unfortunately offers little support for special solutions and often refers to a "not supported situation".
What is clearly missing at the moment is the integration of MS Teams extensions. Here we are waiting for a clear international need, which the product is currently competing strongly (albeit wrongly).
What problems is the product solving and how is that benefiting you?
3CX offers us hardly any limitations in the variety of possibilities. What cannot be covered with the standard functions can be built with the Call-Flow-Designer and thus many possible scenarios can be mapped.
Recommendations to others considering the product:
Look no further. With 3CX you will find the ideal product from small to large.
Even if the company is still growing, 3CX is growing with you.
Even if the company is still growing, 3CX is growing with you.
Director
What do you like best about the product?
Simple and easy to use admin console. I had a full functioning PBX and sip trunking up and running in less than an hour. We have reduced costs and it’s allows for users to work remotely when needed.
What do you dislike about the product?
Honestly, I have no complaints! The support, updates, features and functions have moved our office leaps and bounds above the old PBX that we had.
What problems is the product solving and how is that benefiting you?
3CX helped reduce our monthly pbx costs and allowed us to have remote extensions to enable employees to work remotely with ease.
Recommendations to others considering the product:
Do it
Really powerful and versatile
What do you like best about the product?
One licence for all the services. The utilisation of a webclient
What do you dislike about the product?
The RFC implantation of the SIP protocol. Not evolve usage of the phone manufacters
What problems is the product solving and how is that benefiting you?
The cloud migration, and the nomadism
Finally found the communication system our company was searching for!
What do you like best about the product?
The biggest upside of 3CX is its ease of use. If you are a bit tech savvy, you will be able to handle 3CX in no time. At the same time we hardly found tasks we could not solve with 3CX, so it is flexible and feature-rich as well.
What do you dislike about the product?
Mainly it is the missing API. I don't need database access, but an API to control things would be great.
What problems is the product solving and how is that benefiting you?
We have about 200 users (IP phones and DECT) + an alarm server and we were easily able to switch from our old Alcatel system to 3CX. The cost benefit alone is huge, but even more we value the ease of use compared to the horror that is Alcatel.
3cx is the best phone system on the market
What do you like best about the product?
The licensing is affordable. Plus the tech just works. No fussing around fighting with systems to get everything working.
What do you dislike about the product?
The support could be better but the forums are very helpful. I've heard others struggle with getting answers out of support but we haven't had to use it at this point.
What problems is the product solving and how is that benefiting you?
We saved over $75k by moving to SIP channels from traditional analog phone lines. The customization available in 3cx is also great. We have found some pretty innovative ways of using the call flow designer.
Recommendations to others considering the product:
Find a good authorized 3cx reseller so they can guide you through the process of switching to 3cx.
3CX titanium Partner
What do you like best about the product?
With 3CX we gain in efficiency, thanks to the EXPRESS PBX solution we can deploy our servers quickly and securely
What do you dislike about the product?
pity not to have more CRM editor compatible with 3CX, some features are still missing such as the choice of ringtone from the user interface
What problems is the product solving and how is that benefiting you?
We can answer a different problem with 3CX, the main one being the multi site which is greatly simplified thanks to the SBC
Great Business phone system
What do you like best about the product?
The system is very reliable never have to worry about sound quality
What do you dislike about the product?
I cant say there is much to dislike about 3cx
What problems is the product solving and how is that benefiting you?
The need of having a physical box onsite for the phone system
Recommendations to others considering the product:
Very lightweight
3CX is Great! Full of features!
What do you like best about the product?
3CX Makes PBxing easy. Obviously, with the state of 2020, 3CX has really shined in its ability to seamlessly transfer onsite agents to a remote.
What do you dislike about the product?
No dislikes that I've run across. 3cX has an active community and third party support, so if 3cx doesn't support something directly th
What problems is the product solving and how is that benefiting you?
Remoting working has been a game changer. Ease of install with the web app has greatly improved onboarding.
Recommendations to others considering the product:
Pick a solid 3CX partner who knows networking and Voip
Awesome Software
What do you like best about the product?
3CX is so versatile and adaptable, I've been using since the days it was Elastic - they took a great product and made it brilliant
What do you dislike about the product?
noting, the product is evolving all the time! the devs listen to feedback
What problems is the product solving and how is that benefiting you?
I run multiple call centres on 3cx, its just so versatile! The CFD means we can build app quickly and get the customers through on one call to the correct agents
Recommendations to others considering the product:
Buy it you wont look back! it will save you loads and partner with a good sip trunker! we use Nebular Communications!
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