3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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BEST PABX System ever!
What do you like best about the product?
The fact that it lessens call costs makes helps saves expenses.
What do you dislike about the product?
There is nothing I dislike about this software
What problems is the product solving and how is that benefiting you?
We've saved on call costs with the use of Outbound rules over our ISDN line and call logs, reports helps to continue to minimize cost.
Recommendations to others considering the product:
Easy to administer, user friendly interface, saves call costs and cost effective
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affordable phone system
What do you like best about the product?
Flexible, Affordable and Stable. These are all I feeling while using 3cx system.
What do you dislike about the product?
The greeting voice is not easy to handle. I can put multiple music and voice in a playlist then assign to greeting voice. But if I have other voice need to play like call back service reminding, that will play 2 voices at same time.
What problems is the product solving and how is that benefiting you?
it is flexible when adding more extension. Just need to monitor the sim call and find out how many sim call capacity we need, then no other thing I need to worry.
Easy implementation and simple to use
What do you like best about the product?
Accessible on mobile via the app, computer and phone and can use anywhere. Reporting and dashboards also really good.
What do you dislike about the product?
To date there are no major dislikes I have
What problems is the product solving and how is that benefiting you?
Management of calls and missed calls. Management of staff and their behaviours.
Recommendations to others considering the product:
Ensure you have internet capabilities and IT infrastructure to ensure good call quality. Map out your plan well prior to implementation.
I have had an excellent experience with 3cx
What do you like best about the product?
i have found 3cx very helpful, from the simple setup and instillation, and the quick provisioning of phones, and the fact you can easily customize an instance for a clients needs all from a web console. and if the customer suddenly has to change a call flow, or the way they take calls, its easy to do this, with minimal fuss. its a really simple product, that most of our clients are now managing themselves.
What do you dislike about the product?
I have not found any downsides to 3cx yet
What problems is the product solving and how is that benefiting you?
We have opened a market to ourselves by being able to easily provision and sell 3cx phone systems, Showing a customer how it works is simple and it sells itself. it gives the customers the freedom now to be always available no matter where they are, which in this climate is as important as ever
Easy to set up and go for in building or remote work!
What do you like best about the product?
I like the ease of use and the no hassle SIP forking so if I’m on a call at my desk and need to go somewhere I can continue the call right on my cellphone!
What do you dislike about the product?
Some of the things that the system thinks are errors are actually false positives. Downsides would be if you are in poor cellular or wifi or have a very crowded internet connection you will have problems
What problems is the product solving and how is that benefiting you?
Our landline pbx died so we needed a quick affordable solution, this company saved our business
3CX after 5 years of usage
What do you like best about the product?
It is very easy to use once it is set up. We can add users, change menus, add recordings and background music very easily.
What do you dislike about the product?
The setup can be a little tricky, thus the need for a VAR. Security can become an issue if you don't know what your doing, also the need for a VAR. The 3CX app for smartphones is great, but requires that you are up to date on the version of 3CX on premise (if you chose that route).
What problems is the product solving and how is that benefiting you?
We are a small company, so it is nice to have a system that is easy maintain.
Recommendations to others considering the product:
You can install it for free and try it out. If you have decent technical ability you should be able to set this up as a trial and give it a good test.
La meilleure solution voip possible
What do you like best about the product?
agilité, facilité d'usage, disponibilité
What do you dislike about the product?
Rien à signaler, les améliorations souvent pertinents
What problems is the product solving and how is that benefiting you?
Voip, convergence mobile/fixe, accès sécurisé
Recommendations to others considering the product:
Great Job, keep doing it
Project manager
What do you like best about the product?
My employees can work productively from anywhere using voice applications from their smartphones and Participate in remote meetings via web conferencing, without the need for specific applications and Respond to requests from my customers via Live Chat on your website
What do you dislike about the product?
there are problems when you are behind a box
What problems is the product solving and how is that benefiting you?
Employees can work productively from anywhere.
Participate in remote meetings via web conferencing without the need for specific applications.
Participate in remote meetings via web conferencing without the need for specific applications.
Excellent système de téléphonie
What do you like best about the product?
la gestion des files et des groupes d'appels
What do you dislike about the product?
La partie webmeeting est à revoir je en la trouve pas pratique du tout
What problems is the product solving and how is that benefiting you?
La gestion des files et la distribution des appels nous beaucoup apporté
Recommendations to others considering the product:
Solution simple à mettre en place, configuration facile à prendre en main
Highly recommended for business professionals
What do you like best about the product?
From the adminstrators view it's simple to manage the PBX. It does not consume a big amount of hardware ressources, even in bigger installations. That saves my customers money as they do not need to invest most of their budget into new hardware. There are plenty of opportunities to manage calls what completely matches with my customers need.
What do you dislike about the product?
There is serously nothing i could think about in the near past. If there is a problem the 3CX support is at your side. So nothing for me to complain about.
What problems is the product solving and how is that benefiting you?
My customers can work remote from whereever they are what is a big benefit in actual covid-19 times. It does not matter if they are on a Windows Device, on a Mac, any kind of iOS or Android Device. Even on Windows Terminal Servers everything works like a charm. While my customers can choose from a bunch of SIP trunks they are in the position to cut their phone bills by around 50 percent or more comparing to their old provider. And another big pro is the included option for holding nearly any kind of web meeting or phone conference with the PBX. Again, in covid-19 times this is a big pro because you ca meet up with clients and business partners and look them in their eyes even if your are not in the same room. Because of this there is no more need to use any other conference provider what will safe you some more extra money.
Recommendations to others considering the product:
Check out how many users you will have an pick the right license for simultanous calls. After that check the requirements for your installation size and your are good to go.
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