great product for call recordings and email analytics
we were looking one time access to a product with voice and email analytic to define our business strategy. This product gave us quick turn around with very reasonable pricing option to achieve our requirements. Very powerful analytics capabilities, out-of box Intent library allowed us to quickly set up our Intents, AI features to expand similar key phrases automatically to increase Intent detection accuracy. I highly recommend using this product. We used this product for voice recording and email analytics to identify Intents, sentiments, locations, brands and relations between them.
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