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External reviews

373 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    William B.

AppDynamics provides quickest notificiation of application issues

  • January 15, 2021
  • Review verified by G2

What do you like best about the product?
AppDynamics self discovery made it useful soon after installation. The Flowmaps is awesome.
What do you dislike about the product?
When configuring for multiple regions running identical software products, AppDynamics it time consuming (and boring) to configure all applications the same. This applies to dashboards, as well.
What problems is the product solving and how is that benefiting you?
On the IT side, AppDynamics provides the quickest notification, sometimes less than 5 minutes) of an issue. Also, also with the flowmaps, one can quickly see if there are any warnings or issues starting or continuing. On the development side, the AppDynamics call stack output is useful in debugging issues.
Benefits - faster time of notification, which leads to faster time to recovery. Also, new releases can be compared with baselines to see if there is any positive or negative impacts due to the release. Paired with Splunk, the duo provides nearly all of our monitoring needs.
Recommendations to others considering the product:
Be sure to know what you want. It can be costly to add additional features after the agreement has been reached.
Dedicate staff to the install and administration.
Take classes and/or sign-up for consulting time.


    Entertainment

AppDynamics an Excellent Tool for Reactive and Proactive Application Monitoring

  • January 14, 2021
  • Review verified by G2

What do you like best about the product?
DevOps CI/CD integration. Customer Service. UI.
What do you dislike about the product?
Long lead time to upskill. Once properly trained then relatively easy to use
What problems is the product solving and how is that benefiting you?
Issues through test cycles. Trends in application performance. Root Cause Analysis


    Financial Services

Appdynamics Monitoring end to end

  • January 14, 2021
  • Review verified by G2

What do you like best about the product?
It can monitor any cloud , and also it is capable of anomaly detection
What do you dislike about the product?
still to master in some areas as end to end monitoring
What problems is the product solving and how is that benefiting you?
Day to Day BAU issues and code related blocks


    Retail

Excellent Monitoring

  • January 14, 2021
  • Review provided by G2

What do you like best about the product?
Monitoring the Infrastructure w.r.t to servers and Databases etc. Metrics are Accurate and valid to monitor with out manual intervension
What do you dislike about the product?
Customer Support is slow to respond the issues
What problems is the product solving and how is that benefiting you?
Server Monitoring
Database Monitoring
Recommendations to others considering the product:
Monitoring Monster


    Banking

Game changer in Monitoring

  • January 14, 2021
  • Review verified by G2

What do you like best about the product?
Data representation based on different views is one of the best feature.
For an example if you a developer the granularity of telimetry data and metrics you can represent for a developer mind set is a huge advantage. On the other side if you are a business person rather going technical level of granularity, the way the business important data as in Business transactions been presented in an understanding manner is a huge benifict.
What do you dislike about the product?
Appdynamics is an agent based solution for different monitoring scopes. In modern world with devOps mindset,in multi tenant scenario, integrating agent installation with the custom configuration in devOps generic pipelines is hard.
There is a reason for that, that is because to give the tenants to do customisation. But they can be done only during installation not after. So to have a generic pipeline for installtion covering everything is hard to keep up.
What problems is the product solving and how is that benefiting you?
We are using AppDynamics to monitor
Infrastructure, applications, Databases, Real User monitoring web and mobile , Synthetics, Analytics, BIQ Aand AiOps to keep our critical systems monitored 24 by 7 and to reduce MTTR if any issues.
Recommendations to others considering the product:
AppD is one of the market leaders in APM industry in Gartenr Quodrant reviews,
Plus the benificts you get as a user is massive per my personal experience. Highly recommended for enterprises to use AppD as the main Monitoring tool.


    Gleb G.

Very nice tool for keeping Enterprise applications life

  • January 14, 2021
  • Review verified by G2

What do you like best about the product?
1) Convenient UI
2) Comprehensive documentation and friendly user groups + support
3) Metrics + Alerts - amazing functionality to keep eye on all applications friction parts.
What do you dislike about the product?
1) Does not allow grouping in Analytics by custom fields
2) Does not store ADQL in Analytics in URL, you can lose your query in case of simple QL grammar error (NewRelic is more duligent for this case)
3) Some anarchy on capturing parameters (may allow to have different UserId and UserID columns which makes hard to group data in future)
What problems is the product solving and how is that benefiting you?
1) Tracking how our applications behave, reacting on issue before we get a call from Customer
2) Collecting different metrics and stat
3) Investigating app abnormal behavior, troubleshooting


    Telecommunications

AppDyanmics - Enterprise Apps

  • January 14, 2021
  • Review verified by G2

What do you like best about the product?
The ability to monitor each request and response insights seamlessly without much integration effort
What do you dislike about the product?
Android SDK is a bit complex to integrate and has many dependencies
What problems is the product solving and how is that benefiting you?
We had a hard time determining bottlenecks for app in production AppDynamics will help to identify backend problems specially when integrating with multiple servers that require different authentication ways and it will spot where exactly the problem, also it helps to find where journeys are failing due to problems in frontend or backend


    Education Management

Works great on monitoring windows system

  • January 14, 2021
  • Review provided by G2

What do you like best about the product?
I inherited this tool from others and was impressed with its simplicity and functionality. It is easy to learn and use. Especially for new learners, it is good to use. The information provided by the logs is quite useful and even a novice can find it handy
What do you dislike about the product?
Sometimes i find integration is a bit difficult. Likely because of my lower experience.
What problems is the product solving and how is that benefiting you?
We are using it to monitor our windows server and i am impressed with its ability to log events. I am used to using windows and this tool integrates well. I have found that we are able to track it easily and become proactive rather than reactive.
Recommendations to others considering the product:
Anyone who wants to monitor their logs and get better insights into their environment should give this a try.


    GORKEM O.

Good for traditional not for cloud native

  • January 14, 2021
  • Review provided by G2

What do you like best about the product?
appdynamics is a comprehensive monitoring tool for traditional world. It has a lot to offer. It reduces timet to identify of root causes of problems .
What do you dislike about the product?
appdynamics is not for cloud native world. we had a poc with appdynamics for our kubernetes environment. It was terribly time consuming to implement on kubernetes. Appdynamics is not aware of variations of kubernetes in technical details. There are many missing parts like end to end observability. Ability to create custom dashboards for kubernetes services is pretty poor. All the offerings are perfect in paper but we were not able to see them on real world. We were unable to see a full picture of our environment with end to end point of view, full stack. We were not able to see underlying infrastructure , the VMs of kubernetes. It's a full-time job for one or more people to get trained, perform integration, maintain, and analyze output from AppDynamics.
What problems is the product solving and how is that benefiting you?
Monitoring of traditional virtualization environment has important part here and ability to get alerts for the thresholds.
Recommendations to others considering the product:
Please work with a good knowledgable partner or directly with appdynamics. AppDynamics offers lots of functionality, but doesn't implement any one of the features particularly well. Other APM solutions suffer from similar problems. Consider if you need a more specialized tool or custom solution to solve a specific issue you're having. Make sure that the way AppDynamics expects a centralized team to handle operations matches your organizational structure. It's a full-time job for one or more people to get trained, perform integration, maintain, and analyze output from AppDynamics.


    Chandra T.

Great APM tool

  • January 14, 2021
  • Review provided by G2

What do you like best about the product?
its ability to drill down and pinpoint to the performance issues
What do you dislike about the product?
Insights can be better improved, sometimes its tedious to navigate
What problems is the product solving and how is that benefiting you?
I was able to resolve performance bottlenecks tied to production SLAs. Using this tool we were able to meet the SLAs we had with the client.
Recommendations to others considering the product:
Highly recommend this tool