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Reviews from AWS customer

5 AWS reviews

External reviews

58 reviews
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4-star reviews ( Show all reviews )

    reviewer2255289

Notifications and alerts are helpful, and it is a natural choice for Fortinet security devices

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We take all the logs from FortiGate.

We have it deployed on-premises, and we are definitely using its latest version because we are creating a new virtual machine.

What is most valuable?

Special notifications about compromised phones are valuable because we have some guest networks, and sometimes, people are connecting phones that are connected to compromised websites. We want to be informed about it. We sometimes have some cases where we want to analyze the connection from inside to outside ports. So, it helps with a lot of things. It depends on our needs.

What needs improvement?

The interface or GUI does not work properly on Microsoft Edge. The behavior or the view is different on Microsoft Edge versus on Chrome or Firefox. When some buttons do not work, I am forced to switch to Firefox.

There could be better analysis from the client's perspective. If you have FortiClient EMS, you should be able to analyze users more than the connections.

For how long have I used the solution?

We started using Fortinet FortiAnalyzer this year. It was bought by our main company in the Netherlands.

What do I think about the stability of the solution?

It is now stable, but our previous instance was unstable. We had problems with connectivity. It was strange because it is a virtual machine, and it was on the same hypervisor or host, but only Fortinet FortiAnalyzer had connectivity problems. The connection was dropped, and it was not always possible to log in. We moved it to a different environment. We have now moved it to a Hyper-V cluster on a different site in Poland, and it is now stable.

What do I think about the scalability of the solution?

It is scalable. We could change the size. It was easy.

We have mainly two people working with Fortinet FortiAnalyzer. My colleague and I from the Netherlands work on it. All IT departments also can access it. In total, we have five or six users, but mainly, two of us work on it.

How are customer service and support?

I use their technical support when I have problems. They solve my problems, but sometimes, they take time because it is difficult to understand each other. I prefer a phone call over the email or ticket system because we can share more information in a short time. I would rate them a nine out of ten. They sometimes do not have a fast solution, but they always resolve an issue in the end.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not work on any similar product previously.

How was the initial setup?

It was easy to deploy. It took one hour.

What about the implementation team?

We deployed it ourselves. We know the product. We know how to register devices and how to join devices. It was easy. We used our knowledge.

What's my experience with pricing, setup cost, and licensing?

I do not know the price of Fortinet FortiAnalyzer. I did not pay for it, but I know the price of other Fortinet products. They are not cheap. I am from Poland. We have Zloty, not Euro, so for us, everything is expensive.

I had also tried to buy it in the past, but it was too expensive.

What other advice do I have?

If you have FortiGate and FortiClient EMS, FortiAnalyzer is a natural choice. You can have notifications and alerts. Some things are automatically done by FortiAnalyzer. From a security perspective, it is a very good product.

Overall, we are satisfied with it. I would rate Fortinet FortiAnalyzer an eight out of ten.


    Adriaan Boshoff

Provides detailed reporting, customizable dashboards, and an easy deployment

  • August 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiAnalyzer is primarily utilized to generate quarterly reports showcasing blocked attacks and vulnerabilities. It employs features like WAV porting triggers and DNS triggers to effectively demonstrate to the client the security of their environment.

How has it helped my organization?

Fortinet FortiAnalyzer assists in showcasing the value of Fortinet and facilitates the upselling of additional Fortinet products to our customers.

What is most valuable?

The most valuable feature is the capability to create a customized dashboard. We can subsequently input our EMS, FortiClient, and FortiGate data into it and generate reports.

What needs improvement?

The integration between specific tenants and FortiAnalyzer can be simplified when utilizing a multi-tenant EMS for our FortiClient.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three months.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

I utilized the technical support services once, and I received a prompt response.

How was the initial setup?

The initial setup is straightforward. The deployment was an easy and smooth process. The deployment took one day and I did it myself.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

Fortinet FortiAnalyzer does not require maintenance after the initial report setup. We simply have to remove and add FortiGate as needed for each report.

Before utilizing Fortinet FortiAnalyzer, individuals should determine the type of reporting they require. Additionally, they ought to be acquainted with FortiGate before endeavoring to use FortiAnalyzer.


    Esat Yasar C.

One Dashboard for Fortinet products activities

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
FortiAnalyzer collects all of the logs from Fortinet products and provides us give an idea about activities; FortiAnalyzer also provides us with visualize some dashboards like that suspicious events,abnormal activities
What do you dislike about the product?
I don't be sure if this is a feature for FortiAnalyzer, but Fortinet products send a log that covers all of the detail to FortiAnalyzer. In this situation FortiAnalyzer's license status is unpredictable and need more storage
What problems is the product solving and how is that benefiting you?
If there is a network problem or malicious activities, we catch details via FortiAnalyzer and take action.


    Sunail Nair

Easy to use, easy to integrate, and configures multiple devices at the same time

  • May 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use the solution for the configuration process.

What is most valuable?

Logs are the most useful feature of the solution. The solution is easy to use and easy to integrate. It helps to configure multiple devices at once.

What needs improvement?

The solution provides details like category, IP address, and location. It would be good if the product could provide data about the websites users visit.

It will be better if the product can build its UI like Cisco Meraki’s.

For how long have I used the solution?

I have been using the solution for around seven years.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Compared to most other solutions, it is easier to scale Fortinet FortiAnalyzer. We also use FortiAnalyzer VM, so the scalability is pretty flexible. Around 1000 employees in our organization use the solution.

How are customer service and support?

It is a bit of a challenge to return devices. Once we return the device to Fortinet, they will send us a replacement. This process takes a bit of time. The cost of sending the device is very high. With that money, we can buy a smaller device.

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We need three employees to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The product’s price is much better than its competitors.

What other advice do I have?

We need to have a license for individual devices to use the solution. We end up in a loop when we try to access the websites and different routes. We also have to provide the options ourselves for all our queries. The process would be better if reports and records were more readily available.

Cisco Meraki is an online portal that provides organized and in-depth reports. Overall, I rate the solution an eight out of ten.


    Insurance

It is a trusted company

  • December 11, 2021
  • Review provided by G2

What do you like best about the product?
The professionalism they dealt with my company
What do you dislike about the product?
Almost nothing to be mentioned
They are professional
What problems is the product solving and how is that benefiting you?
Long analysis for the company server to find out what to save from being hacked


    Computer & Network Security

Reporting is amazing

  • October 21, 2021
  • Review provided by G2

What do you like best about the product?
The reporting is brilliant, and the information you can get is incredible.
What do you dislike about the product?
A bit expensive only comes with two network ports on the smaller models
What problems is the product solving and how is that benefiting you?
Security risks logs for port forwards. The reports are beneficial.
Recommendations to others considering the product:
It is a must-have if you have a FortiGate for reporting


    pinisetty s.

Best way to monitor Logs from FortiGate devices

  • October 10, 2021
  • Review provided by G2

What do you like best about the product?
1. Easy to deploy and configure the hardware box.
2. Collecting logs from the FortiGate firewall and other FortiGate devices is simple.
3. We can view our branch firewalls traffic from the FortiAnalyzer dashboard.
4. Exporting reports of firewall traffic and other events.
5. Mail alerts when there any malicious incidents happen.
What do you dislike about the product?
1. Log collection is only supported for FortiGate devices, not for other vendors firewalls.
2. Price of the physical device or VM is high.
What problems is the product solving and how is that benefiting you?
1. Monitoring all firewalls traffic from a single dashboard.
2. Downloading reports for the user and IP activity.
3. Customizing dashboard for viewing selected information.
Recommendations to others considering the product:
Very well recommended for others.


    Financial Services

One of the best tool to collect logs from different sources.

  • September 11, 2021
  • Review provided by G2

What do you like best about the product?
You can automate some of the mundane task.
Create the workflows.
Monitor the logs.
What do you dislike about the product?
They don't use latest technologies like ML, DL and NLP to enhance the FortiAnalyzer.
What problems is the product solving and how is that benefiting you?
Collecting logs from different data sources like firewall at one place.