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Reviews from AWS customer

5 AWS reviews

External reviews

58 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    João Carvalho

Useful for log management and endpoint protection

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.

What is most valuable?

The most valuable features of the solution are the reports and the playbooks.

What needs improvement?

I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Two people in my company use the product.

I use the solution in my company every day.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.

How was the initial setup?

My company took care of the tool's initial setup phase for our internal projects.

The solution is deployed on an on-premises model.

The solution can be deployed in two days.

What about the implementation team?

An implementer took care of the product's implementation process.

What was our ROI?

I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

What other advice do I have?

The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.

I recommend the product to others since it is easy to work with and it works very well.

I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.

I rate the overall tool an eight out of ten.


    LinhNguyen7

Offers protection to network from attacks

  • May 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.

What is most valuable?

The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.

What needs improvement?

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

If I consider my company's customers, some are government organizations.

How are customer service and support?

I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

For installation, I approached a technology company in Vietnam that provides the required team support.

The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.

The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.

What's my experience with pricing, setup cost, and licensing?

The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.

What other advice do I have?

For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.

One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.

The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.

The solution has impacted our company's operational costs by reducing them by 30 percent.

The performance offered by the product is high only when the network traffic is normal.

It is one of the best firewall products.

I rate the overall tool an eight out of ten.


    Hector Santiago

A solution for firewall, URL filtering, and SD-WAN

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for enterprise firewalls, URL filtering, and SD-WAN.

What needs improvement?

The solution could embed monitoring.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.

What do I think about the scalability of the solution?

The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is good.

What other advice do I have?

I recommend it because it's a perfect solution.

Overall, I rate the solution a nine out of ten.


    Othman Alamine

Provides great visibility into user logs and traffic

  • January 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiAnalyzer for logs and reports. We have a SOC subscription to monitor the end users' login activity and traffic.

Fortinet FortiAnalyzer is deployed by us in both on-premises and cloud environments.

How has it helped my organization?

Fortinet FortiAnalyzer provides more visibility into the logs.

What is most valuable?

The traffic log information we receive from Fortinet FortiAnalyzer is valuable.

What needs improvement?

Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three months.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable as long as we keep it up to date.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

The technical support is great. We receive support within 24 hours of opening a ticket.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of Fortinet FortiAnalyzer is straightforward. There are two network interfaces involved: the Internet interface and the LAN interface. The LAN interface must be configured on the same subnet as the other Fortinet products to enable visibility of the network connector from the Fortinet console. Upon successful configuration, an authorization message will be received, allowing us to proceed with adding the devices to the FortiAnalyzer device manager and initiating log data collection. The deployment process is well-documented, requiring minimal personnel, and can be completed within five hours.

What's my experience with pricing, setup cost, and licensing?

The number of licenses required directly corresponds with the number of devices connected.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

FortiAnalyzer enhances network security visibility with its comprehensive logging and analysis capabilities, making it a valuable tool for organizations seeking to improve their security posture. I highly recommend it.


    JavedHashmi

Comprehensive reporting and efficient log management

  • January 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.

What is most valuable?

The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.

What needs improvement?

I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.

For how long have I used the solution?

I have been working with it for more than five years.

What do I think about the stability of the solution?

It offers excellent stability capabilities. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.

How are customer service and support?

The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. I would rate it eight out of ten.

What about the implementation team?

The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.

What other advice do I have?

I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.


    Sanket B.

Experience of Fortianalyzer

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
Reporting, log storage, custom templatization, best fortiview.
What do you dislike about the product?
Support for custom templates from fortinet
What problems is the product solving and how is that benefiting you?
Manual reporting of fortinet or sdwan devices.


    Esat C.

Usefull tool for Fortinet device's logs

  • September 23, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and manage FortiAnalyzer
Integration is very easy
It's easy to find the log you're looking for.
What do you dislike about the product?
FortiAnalyzer does not have negative feature
What problems is the product solving and how is that benefiting you?
It enabled us to make sense of the logs on Fortinet devices


    Nakul D.

The low cost high performance device

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
Useful for analyzing and finding solutions which helps to improve visibility of the security of the environment. It is flexible to integrate with defferent vendor products. And best part is user-friendly interface.
What do you dislike about the product?
It is more useful when there is fortgate firewall in environment.
What problems is the product solving and how is that benefiting you?
Useful and interactive GUI


    Ulises G.

Excelent Log Analysis for fortinet solutions

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
FortiAnalyzer was an excelent solution to process and manage all the logs of all the Fortinet Solutions.
the FAZ solutions can bring more info about IOC so we can take efficient desitions to manage an incident.
What do you dislike about the product?
The hardware appliance is so expensive than VM solution, and if you dont have any knowlenge about SQL basic commands, you can obtain granular info.
What problems is the product solving and how is that benefiting you?
Brings me more info to know how the users generate traffic to the Internet, apps, bandwith consuming, threats, and IOC, so, you can take advantage to insolate the infected hosts.


    Dolf Krikke

The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation

  • August 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are an IT company. One of our clients utilizes FortiGate, FortiAnalyzer, and FortiManager. Thus, this is the sole customer in our portfolio using Fortinet FortiAnalyzer. Among our other clients, some exclusively employ FortiGate. Our responsibility encompasses network management for these clients.

What is most valuable?

What I like the most is the monitoring system. For example, it can track who is accessing through VPNs. The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation – all of which are really cool. Additionally, the logging functionality is also excellent.

What needs improvement?

The UI can be more user-friendly for new users.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for seven years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is highly stable. In the seven years of usage, we have never needed to reinstall it or perform troubleshooting. We have not had to make any support calls to Fortinet either. We successfully performed upgrades from version five to six and from six to seven, all of which went smoothly.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

The technical support is excellent. I have never encountered any problems with FortiAnalyzer, but the issues we faced with FortiGate, which I was unable to resolve on my own, were promptly resolved by their team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We can choose to install either a single node or a cluster. We run it in a virtual environment on firmware, and the process of installing the RPA takes around 15 minutes. Afterward, some configuration is required, including the installation of certificates and similar tasks. Thus, the entire process usually takes approximately one to two hours.

Once the installation is complete, we need to connect all the FortiGate Firewalls to the FortiAnalyzer. This step also involves configuring them securely. When I deploy this solution for a customer, it typically takes me about four to eight hours to complete the installation and configuration.

What's my experience with pricing, setup cost, and licensing?

The price is not expensive when compared to other solutions like Palo Alto.

In addition to the licensing, we pay for a support contract.

What other advice do I have?

I would rate Fortinet FortiAnalyzer eight out of ten.

Fortinet FortiAnalyzer is only valuable for organizations that utilize ten or more FortiGates.

I recommend Fortinet FortiAnalyzer to others.