We utilize the entire Prisma Cloud suite for container security, API security, and CASB. Our primary focus is on the financial services industry, including banking and insurance.

We implemented Prisma Cloud mostly for compliance to protect against vulnerabilities and weaknesses.

Prisma Cloud's compliance is extremely important to our customers.

Prisma Cloud offers comprehensive security across multi-cloud environments. This is crucial due to the increasing trend of cloud adoption and digital migration. However, some clients still maintain a hybrid footprint across various platforms like Azure, AWS, and Google Cloud. To address this, Prisma Cloud's technology extends to secure hybrid environments effectively. Its coverage goes beyond traditional one-size-fits-all solutions and encompasses both public and private cloud infrastructures.

It offers approximately 80 percent coverage for securing the entire cloud-native stack. While they boast a robust "shift left" component through their API, other products in this space are equally competitive. However, if seeking a single solution that addresses the majority of our needs, Prisma Cloud presents a strong option, especially considering the diverse technologies within our cloud footprint. Additionally, if we choose to standardize Palo Alto across our entire infrastructure, Prisma Cloud integrates seamlessly with other modules within their ecosystem. While not claiming to be the best-of-breed solution in every aspect, Prisma Cloud consistently ranks highly in Gartner reports for most of its functionalities, providing a solid foundation for technology consolidation.

It is a leading full automation product. Their SOAR technologies offer a vast array of integrations, all well-designed and ready to use out of the box. This suggests their overall automation capabilities are indeed top-notch.

Prisma Cloud excels in its field. I believe their solution covers detection and prevention in a world-leading manner. They largely deliver on their promises, demonstrating reliable performance. Additionally, they offer excellent support resources, including comprehensive online documentation, training programs, and a robust learning management system. Their onboarding and development programs are also commendable, providing users with the resources and support they need to succeed.

Our customers' organizations are enhanced because Prisma Cloud improves their compliance posture, particularly for those with SOC teams. It provides valuable insights and seamless integration, offering peace of mind that all security bases are covered.

Although the benefits of Prisma Cloud can be observed within three to six months after deployment, this timeframe may be extended for mature clients who prioritize rapid deployment. It is during the post-deployment phase, which typically lasts three to six months, that the full range of benefits becomes apparent.

Prisma Cloud does a good enough job of consolidating technology for our customers.

It integrates seamlessly with other Palo Alto products and provides one tool to protect all cloud resources.

Prisma Cloud helps provide clarity across our entire pipeline.

Prisma Cloud helps reduce runtime alerts by 50 percent and reduces investigation time for our customers by 40 to 50 percent. There is much less lifting for the operations team.

The two most valuable features are container security and the capability to discover workloads. Many organizations struggle to track workloads that spin up and down frequently. This solution enables real-time evaluation and scanning of workloads as they come online and shut down.

The regional cost of Prisma Cloud in South Africa is high and could be improved. Since it is marketed based on a dollar base, it is primarily an enterprise product and may not be affordable for smaller organizations.

As a software development company looking to secure our cloud-hosted APIs before publishing them, we believe that Palo Alto might overstate its capabilities. We have identified competitive products in the market that offer better protection throughout the software development lifecycle. From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial. While Palo Alto claims to excel in this area, we believe that other specialized products may offer a more comprehensive solution.

I have been using Prisma Cloud by Palo Alto Networks for three years.

Prisma Cloud has excellent stability. From a product perspective, they strive to stay ahead of the curve regarding vulnerabilities and other issues. I receive regular email updates, approximately four times a week, informing me of any discovered vulnerabilities. Additionally, they provide articles on new releases or micro releases for patching these vulnerabilities.

I would rate the scalability of Prisma Cloud nine out of ten.

The technical support team has a well-developed portal with consistently updated online documentation. The forum articles are also well-maintained and provide a massive footprint of information. Additionally, the testing forum exhibits a high level of activity, further demonstrating the abundance of available resources.

While the product itself is not complex, its implementation can be challenging due to factors such as the customer's existing environment, security posture, and understanding of their network and ecosystem. This lack of awareness can lead to unforeseen complexities during the scoping and planning stages. However, a more mature client who is well-versed in their environment will typically experience a smoother deployment.

The deployment time varies depending on the organization's size, but it typically takes one to three months from planning to launch. While further optimization is still required after launch, the initial setup is relatively quick.

We have a well-defined philosophy that is not complex. The first phase is the planning and design stage, where we uncover all the requirements and details of the project landscape. From there, we develop a comprehensive scope of work that includes the project architecture, deployment strategy, roles and responsibilities, and a risk assessment. The client then enters the site preparation phase, where they address any necessary repairs to their infrastructure. We then conduct a site readiness assessment to ensure that everything is prepared for deployment. The fourth step is the deployment phase, which we implement in phases depending on the specific project. We typically deploy, conduct a testing cycle, and obtain sign-off. In some cases, depending on the environment, a pilot phase may be necessary. After a successful pilot, the project goes to full deployment, followed by final testing and documentation. We also offer online training to the client during the deployment phase. Additionally, we provide ongoing knowledge transfer throughout the project and beyond. Finally, we close out the project with comprehensive documentation.

Our typical deployment team includes a subject matter expert or architect, a senior engineer, and a project manager. The subject matter expert or architect may be a cloud engineer or a network engineer, depending on the specific project requirements.

We are encountering some resistance in the African market regarding the cost of Prisma Cloud. The lack of a regional pricing model contributes to this concern, and we believe the current cost is slightly too high for the market.

It depends on our reseller or preferred solution provider. The deployment and support costs are also factors to consider. Additionally, they offer professional services for the SKUs we purchase, which includes assistance with planning, design, technology onboarding, and scoping. So, the cost goes beyond just the license fee. Typically, the additional cost for professional services to help with implementation ranges from 15 to 20 percent of the license cost.

Prisma Cloud by Palo Alto Networks earns a solid eight out of ten from me. The licensing models are well-designed and the technology scales effectively. While the pricing makes it an enterprise-level solution, its capabilities are technically suitable for organizations of all sizes. However, the high cost may not be financially justifiable for small businesses. Despite this, the product's technical capabilities allow it to seamlessly scale down to cater to small footprints while remaining robust enough for large enterprises.

We find that some of our customers may stick some technologies together to build their confidence as a compromise.

Our customer environments vary from 500 users and a couple of hundred workloads to 32,000 users and 2,000 workloads across multiple clouds. We typically run Prisma Cloud at an enterprise scale because of the affordability.

There are two types of support: operational and product. Product support is dependent on the supplies provided by our license. However, we also offer solution support, which sometimes involves interpreting reports and explaining what customers see. The amount of maintenance required depends on the customer's maturity, but it generally only takes a couple of hours per week. Two cybersecurity engineers are required for maintenance.

In our region, we have seen some management changes, and we find that the pricing remains extremely high and aggressive. Specifically in South Africa, Check Point has lost significant market share to Palo Alto. However, this rapid growth phase is now decelerating. The market in South Africa is limited in size, encompassing only a finite number of banks, insurance companies, and large enterprises. Many of these players have already switched to Palo Alto, leaving fewer attractive targets for Check Point. This decreased market potential will likely force Palo Alto to re-evaluate its pricing models. From a business perspective, there is often a pressure to continually outperform the previous year. This, combined with the high operating costs associated with their teams, has arguably led to a level of greed within the company, driving the pursuit of ever-increasing profits. However, the limited market size in South Africa poses a challenge to this approach. While Palo Alto enjoyed easy market penetration and rapid growth over the past four to five years, the landscape is now changing. Their previous strategies are becoming less effective, forcing them to adapt and evolve their approach to gain a foothold.

I recommend confidently reviewing Prisma Cloud, understanding your environment, and ensuring it is properly configured. Additionally, budget allocation should be confirmed.

We use the compliance and vulnerability management modules. We are a bank and have certain controls in place. My business unit is cloud-only, and we need to enforce controls, and for audit purposes, we need to collect evidence of control enforcement. We have a number of controls around cloud resources. We configure Prisma to enforce those controls pretty automatically. Prisma generates evidence of the controls that we can present to auditors when we are audited. If we didn't solve this problem, we could lose our license.

It's hard for me to say how Prisma has improved our organization because it was implemented before I joined. But given the number of security controls that have been automated with Prisma, we have managed to achieve a fair amount of manual cost reduction for our control testers. And the automation and integration capabilities of Prisma have allowed us to save a lot of engineer time on evidence. Without Prisma, we would have to do all these things manually. Overall, it results in a huge FTE reduction.

With the number of controls that need to be tested, we would be talking about a team of around 100 people. With the Australian salaries, Prisma is probably saving us $1,000,000 to $2,000,000 a year.

The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls.

It's vulnerability management is quite good, and its integration functionality is something that we have found to be pretty capable.

We also use Twistlock for container security, which is good.

And Prisma Cloud's security automation capabilities are quite good. We use the periodic scanners, and we feed Prisma filings into our control evidence management system. They tick all the boxes for us.

One thing that is missing is Cloud Run runtime security—serverless. That would be great to have in the tool. It's not that easy to have Cloud Run in specific environments.

We have also found that Google Security Command Center has a little bit better coverage for GCP because it's native. That's why we pay for both tools. But ideally, we should only need one tool. Prisma Cloud's coverage of GCP is okay, but a little better coverage would be better.

Our cloud environment is complex, and Prisma doesn't cover all aspects of it. We don't rely on Prisma for any kind of security discovery. We just rely on it as a control-test and automation tool.

We get a few alerts in Prisma, and it allows us to trace any violations back to the source. It's a pretty straightforward interface.

Another thing that we have found useful with Prisma is its Jira integration. When our integration finds a new alert, it creates a ticket in Jira, so it's fully visible and tracked, appearing in all the dashboards.

I joined this branch of the bank six months ago, and Prisma is my portfolio now.

It's stable enough. I can't remember any outages of Prisma Cloud.

It's a SaaS service and is licensed both for our team and for the enterprise. On our side, there are 1,000-plus user licenses. We have five or six integration points, so in that regard, it's not humongous.

We are growing extremely quickly, and Prisma Cloud provides all the required services without any need for us to do anything to scale. It's pretty elastic. We'll probably grow by 10 times in the next couple of years. So far, I don't have any doubts that Prisma will support us.

I've never dealt with their technical support. Prisma Cloud just works.

Our bank itself is huge and uses all sorts of solutions. My business unit is quite young, it's only three years old, and I don't think there were any solutions in this space.

Deploying it was pretty straightforward compared to other tools. We implemented a fair number of compliance rules pretty quickly. I recently participated in some integration activities, and integration-wise, it was very straightforward.

As for maintenance on our side, there really isn't any. We periodically need to review the controls being tested and the control automation, to make sure that they're aligned with changes in the controls. Other than that, it's pretty maintenance-free.

We have managed to save a fair amount of money and effort in hiring manual testers. That's what automation does for us.

I wouldn't mind if it were cheaper. We are spending a fair amount of money on Prisma Cloud. It's probably okay, but, funnily enough, banks don't have money. Periodically, we have cycles of cost-cutting, so if we could save on Prisma Cloud, that would be great.

We don't use Prisma for build and deploy, we use another set of tools. Right now, we are doing our internal due diligence to figure out if we can replace all of those with a single tool, whether it's Prisma or any other tool. We don't know at the moment.

It's very hard to attribute any kind of runtime alert reduction to Prisma Cloud as we use a whole zoo of tools. Prisma is just one piece of the puzzle. We don't have too many runtime alerts thanks to the joint work between our build tools, deployment prevention security tools, and Prisma.

While it's a good tool, you need to be mindful of serverless because serverless runtime security is tricky and, unfortunately, Prisma doesn't do too much there. Other than that, it's a good tool.

We primarily use the solution to ensure coverage of compliance. It's also used for security. It covers my workload, infrastructure, and applications.

It's improved the organization by providing vulnerability assessments. Having those assessment capabilities helps us assess the security vulnerabilities in cloud environments. Automation also helps us identify and remediate security weaknesses.

We have been using the solution to improve out posture management and network security, as well as identity security. This is important for us as these are the main pillars of our enterprise. It's ensuring everything we do remains seamless.

The product provides very good network security.

The support has been very prompt.

It provides security across multi-cloud and hybrid environments. The offering is very comprehensive. I'm able to have a strong security posture and it helps me take care of and protect my workloads. The network security is strong. It gives me complete traceability.

The automation depends on the technological stack, however, it helps with identifying vulnerabilities. If there is a violation happening, I can see it - plus it helps put in preventative measures. It helps me to identify issues in cloud deployments and also gives a prioritized list to help me maintain my operational efficiency. I can scan and assess weaknesses and have continuous monitoring and fixing with automation of remediation. We were able to realize benefits on day one using Prisma since we were able to see results immediately in terms of operational efficiency.

Prisma offers robust security features and seamless integration with AWS. It has complete capabilities, so I don't have to run my automated cloud resources while ensuring a proxy approach to cloud security.

The agent provides us with more security options. We can also easily integrate seamlessly with our CI/CD pipeline. It's simple. It's plug-and-play.

Prisma offers a single tool to protect all of our cloud resources and applications without having to manage and reconcile security and compliance reports. It's complete. We have everything under one single entity while fulfilling our compliance needs.

The solution provides risk clarity at runtime and across the entire pipeline, showing you issues as they are discovered. It can block according to our complex requirements.

With the increased operational efficiency, I am facing less downtime. It's reduced runtime alerts by two to three hours. It's also reduced alert investigation time.

We've been able to save money. We're getting a good return on investment. We're saving about 20 hours of work a week.

It would be ideal if they could somehow reduce the deployment time. It also required a skilled person to implement.

I've been using the solution for three years.

We've had no issues with the stability.

We only use the solution in one location. About 400 people use it right now.

We haven't had any issues with scaling.

Support is prompt. We are pleased with the level of service.

We did not use a different solution.

It takes a while to deploy. It took us a week to deploy the solution.

Our goal was to ensure the minimum amount of downtime during the process. Two people were involved in the setup process.

Maintenance is required on a monthly basis.

We had a consultant help us with the implementation.

We have witnessed an ROI with work savings of about 20 hours.

I'm not sure of the exact cost of the solution.

We have looked at other options on the market. We did look at Microsoft Defender and Sentinel One. They both lacked the features we needed.

We're Prisma Cloud customers.

I'd rate the solution eight out of ten.

It's a very good product if you look at the market right now. It offers all types of features, including cloud security, workflow protection, etc. It's all bundled together for convenience.

We use Prisma Cloud Data Security for security compliance and detection.

We implemented Prisma Cloud because it eliminates the need for hardware appliances, thereby reducing our on-premises footprint.

Prisma Cloud provides security scanning multi and hybrid cloud environments which is important.

Prisma Cloud provides comprehensive protection for the entire cloud-native stack, encompassing threat protection, global protection, threat intelligence, and zero-trust architecture.

Prisma Cloud's security automation capabilities are effective. It utilizes AI-powered cloud-based technology to analyze unknown files and identify potential threats.

Prisma Cloud employs a combination of features to safeguard against both known and unknown threats, including IPS and threat intelligence integration.

Prisma Cloud has benefited our organization by providing URL filtering, facilitating secure customer connections, implementing endpoint security with a zero-trust architecture, and enabling user identification.

Prisma Cloud safeguards our entire cloud-native development lifecycle. Palo Alto's architecture encompasses multiple engines, each with distinct functionalities. These engines include the SP3 engine, application visibility control engine, URL filtering engine, Wildfire, intelligent saving, zero trust, threat prevention, and content infection. Together, these engines enhance security, reliability, and threat monitoring.

Prisma Cloud provides visibility and control of our web traffic at the URL level and across other technologies.

Prisma Cloud's visibility improves our confidence in our security compliance posture.

Prisma Cloud effectively integrates security into our CI/CD pipeline and seamlessly harmonizes with existing DevOps processes.

Prisma Cloud provides a single monitoring tool. The single point of monitoring makes our company more secure.

Prisma Cloud provides up-to-date information about real-world threats at runtime and across the entire pipeline, through communications, community, and mail.

Prisma Cloud reduces the number of runtime alerts. The extent to which alerts are reduced depends on the appliance and the number of throughputs purchased.

Prisma Cloud has saved our organization money.

What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment.

Firewalls can identify application and user activity within network traffic. This includes information such as, what applications are being used, what URLs are being accessed, how frequently applications are being accessed, and how much time users are spending on particular applications.

The Palo Alto support needs to improve. Their response time is not good.

I have been using Prisma Cloud by Palo Alto Networks for two years.

Prisma Cloud is stable.

Prisma Cloud is scalable.

The technical support is slow to respond.

We previously used Fortinet, CheckPoint, and Cisco. Palo Alto Prisma Cloud is more efficient in single scans.

The initial deployment was straightforward. Using a basic configuration, we can deploy within six hours. I completed the deployment myself.

Prisma Cloud by Palo Alto Networks carries a higher cost, but its enhanced security measures justify the expense.

I would rate Prisma Cloud by Palo Alto Networks nine out of ten. Its architecture is well-designed, more reliable, and more secure.

We have Prisma Cloud deployed in multiple locations across the globe.

The maintenance is done on the cloud.

I recommend Prisma Cloud to others.

The solution is integrated with cloud environments such as Azure, Alibaba, and Oracle. After integrating, we do check the network logs, including what are the config logs or configuration issues clients are facing. We see what their cloud requirements are. There are email use cases specific to the modules, and we do have visibility over the entire cloud environment. We handle vulnerability management and can block according to the rules and policies.

We can manage identities as well, right down to a particular machine.

We've been able to solve various problems. It's helped with cloud security. It problem solves for threat detection and compliance.

It's helped clients with cloud security. When it comes to the financial aspect, we have clear visibility into what is going on, and we have a clear idea of how we can inspect and prevent issues.

It offers full visibility.

There is auto-remediation capability with this solution.

It offers threat detection across multi-cloud environments. Many clients are using hybrid setups and different clouds in India. When it integrates, it's helpful in gaining visibility across the entire environment.

It is comprehensive. It's very easy to define rules and auto-remediation. It's basically one click. It's great for protecting the full cloud-native stack.

The security automation capabilities are very good. It's played an important role with auto-remediation, which is important to the automation process. We can decide how we want to respond as well. We can arrange logs and alerts. All of this can be automated.

It allows us to take a preventative approach to security. When I started with Prisma, we had sessions about how we could work with the capabilities. We have a lot of features in Prisma Cloud. The UI has improved and helped us gather information about vulnerabilities and compliance issues.

The build, deploy, and run lifecycle is good. We have particular pipelines, and we have out-of-the-box policies defined. We can see what is going on. We can move faster within the environment with it.

It provides complete microservices that we can check on a micro level. The solution provides visibility and control regardless of how complex or distributed our cloud environments become.

The solution enabled us to enter our CI/CD pipeline and touchpoints into existing processes. It provides us with a good backbone.

We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports. It can fetch the reports for us. We have APIs and pretty refined plugins to get the reports. We can get it all from the console. We can also schedule reporting. The third-party integrations are very helpful.

The runtime policy is very helpful. We can define runtime rules and go through alerts or blockages. It's one of the best parts of the solution. It's reduced the number of alerts, sometimes by 80% to 90%, depending on the situation.

With the amount of visibility we get, we've been able to reduce alert investigation times. We can investigate if we need to, or we can make custom answers to specific alerts. Depending on your level of expertise in the tool, it barely takes any time at all. If you understand the case, if you already know the type of answer, you can put it in. With Prisma, we've been able to reduce investigation times by 80%.

While, as a cloud security engineer, I can't say how much money it saves, I can see the credit, and it looks like less money is spent.

When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad.

I've been using the solution for two years.

This is a very stable product.

Prisma users are increasing day by day. We have a team of around 12 people using the solution. We have a variety of clients coming onto Prisma, and we work to help them become more compliant using the solution.

It's very scalable and very easy to use.

We used technical support during deployment, and they were very good. Technical support is awesome.

I haven't really worked with other tools. I started with Prisma Cloud.

The initial setup is pretty straightforward. We had good support to help with learning and the capabilities of the solution.

The training took two to three weeks. The deployment would take around two to three days.

There isn't too much maintenance. There are updates. There's nothing other than that.

Prisma's support helped with the deployment.

We are a Palo Alto partner.

After using the solution for about two years, I would rate it nine out of ten so far.

I work with various modules, including CSCM, CWP, Code Security, and NS.

We use the solution for day-to-day activities, from onboarding accounts to deploying Defender to creating rules to monitoring incidents. It's used for alerts and monitoring of what happens on the workloads.

Our customers use the solution to try to meet their compliance standards, and for audit purposes. It helps create policies. SmartCloud itself has around 2,000 policies. It can cover compliance standards around banking, for example, around workloads and data. It helps align with governing bodies' compliance standards. We can create custom policies and anyone can create workloads.

There are many modules that have various capabilities. We can look at the misconfiguration of cloud resources, for example. They can help with compliance as well. We get notified and get data alerts and this is automated. However, we can manage items manually as well.

It's good for monitoring your environment for AWS.

For visibility, we can create one service account.

Regarding the assets, regarding the alerts, we get all the data. It's great for our cloud security posture and management.

It's cloud-native and is used in major cloud environments. With it, we can monitor clouds like AWS, DPP, Azure, Alibaba, and Oracle. This is important. Many customers work with various key cloud providers. They often have their resources across different cloud providers and all resources must be protected and monitored. With this product, we can monitor all the things even if they are on different clouds - and it can be done on one platform.

The most valuable aspect of the solution is the computing part.

Prisma Cloud makes it easy to host virtual machines and cluster environments like container Kubernetes. It does this while providing a single dashboard, from which we can monitor all of the workloads and perform vulnerability scanning.

It's very good at helping us take a preventative approach to security. Many bans are using it as a cloud security tool based on the level of prevention they offer.

It supports the multi-cloud environment beautifully. If there is any kind of anomaly, it helps alert you to it. If there are malware or brute force attack attempts, it will report that. We can both monitor and audit the system. They have their own out-of-the-box configurations or we can customize them to create our own monitoring and auditing policies.

The solution provides us with data sessions to help gain visibility of workloads in various regions. For example, if there is a workload created just in the US region, we can see that. It will give an overview also. It supports all kinds of workloads, from host protection to Kubernetes and container environments. It even provides support for the Oracle Kubernetes environment.

It ensures that nothing impacts operations. It will block vulnerabilities or implement fixes.

The solution provides the visibility and control you need regardless of how complex or distributed your cloud environments become. It's very easy to see the entire security posture from every angle - region, data, compliance, et cetera.

We can integrate it into our CI/CD pipelines into existing DevOps processes. We can integrate via APIs or code. When a developer is in the code and integrating, if there's a vulnerability present, or a misconfiguration, it will scan and provide data. With Terraform templates, we can create a lot of instances. With one Terraform code, we can create hundreds of instances.

The solution helps developers go to very specific locations, to exact areas, at which point they can perform fixes.

Overall, it provides us with a single tool to protect all of our cloud resources and applications. It's got the best features for web applications and ETL security. By enabling data, we can monitor whatever is deployed on the cluster or on the IT environment. It provides risk clarity across the entire pipeline. For example, the vulnerability explorer gives you a view of the top critical vulnerabilities. That way, developers can see what the priorities are for what needs fixing.

It reduces runtime alerts. They provide us with a runtime alert console. It's also reduced alert investigation time. By clicking right on the investigation, we get all the data, including the source IP and any kind of suspicious detail in the workload. We can quickly go ahead and block IP as necessary.

We're able to directly integrate alerting to tools like QRadar.

The solution has helped our customers save money. They don't have to go ahead and hire individual experts for different areas like AWS and Azure. Having everything separate can be hectic and expensive. This is centralized. YOu don't need different teams. With its user-friendly interface, you only need one or two resources to monitor the whole cloud environment.

Prisma Cloud introduced some new permissions so we have to go and manually add that permission. It is a little bit hectic. If someone onboards single accounts they have to go through each account in that IIM role, and they have to manually add that permission. It's a manual job that takes time. It would be ideal if there was some sort of automation involved.

In scanning, it does not provide runtime protection.

The licensing could be better. You need to deploy an agent and it would be more convenient if it was agentless, which should be possible. With agents, you are consuming the same amount of credit, yet it does not provide the same amount of features. The automation needs to be improved and included in terms of AWS onboarding. For Azure, it's good, however, with AWS it requires manual intervention.

Sometimes we do get false alerts. That should be improved.

I've used the solution for around one year.

The solution is stable. There is occasionally some downtime.

The solution has been scalable.

Technical support is strong. They have different levels of support, critical, high, medium, and low. For issues rated as a high priority, they provide assistance within one to two hours. Lower priorities may take 24 hours.

I did work with a different product previously. Often, other solutions do not have as much visibility. AWS native services, for example, are not able to monitor the workload or data of Azure. You'd need another product for that. Similarly, Defender will only monitor an Azure environment. I have not worked with something that moved across clouds like this solution does.

I've helped deploy the solution for five to six clients.

In the early stages, it's a bit complex to set up due to the fact that it's new and we need to train. We need to give users a session and a POC or demo. So the complexity comes from the training and onboarding, not necessarily from the product itself.

Typically, we can deploy it in one week, and deploying it to any cloud environment would take one to two hours. After onboarding the new cloud environment, we need to create rules and integrate the ticketing tool. That might take two weeks also. There's a dependency with the cloud team in that sense, since, if you are going to integrate anything you need to schedule a call. If Defender is included, we need to deploy it manually. We'd also decide what is being automated.

The solution does require some maintenance. On the portal, it would show whenever some maintenance is needed or if they are updating their versions. There may be maintenance downtime. The maintenance is provided by Palo Alto itself. We'd notify the customer if they need to be prepared for some downtime.

Customers have witnessed a good ROI based on the ability to create and customize multiple policies. It helps them meet compliance and auditing requirements.

I don't know the exact cost; that's handled by another team. However, my understanding is that the cost is based on consumption.

It takes a little bit of time to create time to value for the solution. A new customer might not have any idea of a cloud's capability. Some people need training and this might be on a quarterly or monthly basis to get the customer up to speed. Once they are more knowledgeable about the solution, they can utilize its capabilities more fully.

I'd recommend the solution. It's comprehensive for securing the entire cloud-native development life cycle across the build, deploy, and run. It not only provides security protection in the runtime environment - it also covers CI/CD. We can integrate Azure DevOps or any kind of solution like Jenkins.

For new customers, I'd recommend they take on a demo or POC. They can get a one-month license and try it out. Customers can coordinate with partners and see how it would work in their environment. If a customer has a multi-cloud environment, this is a good choice.

I'd rate the solution nine out of ten.

We used a couple of modules, mostly WAFs. We use it for detection.

We use it for our modern infrastructure, mostly run on the cloud. We use it to measure the security of cloud-native infrastructure and to calculate the risk of the applications we use and APIs we interact with. We also use it to meet compliance requirements. We have plenty of use cases for this product.

We really wanted to capture all of the information. To make something in-house would be too much engineering work for us. We don't have to bui;d something from scratch; this allows us to use something that is highly accurate.

We're a fintech company and we deal with a bank. Doing certain tasks manually, like logging every node, server, and container, can take six to nine months. However, if you can automate the process, you achieve the same results in a short time span to help ensure product security.

We were using common CBE for general identities.

I personally used the web application API security, WAF for in-line controls. It helps with implementing an additional layer of security to block the attacks and get alerts on vulnerabilities. I am just focusing on that side.

The support is excellent. They'll call us personally and keep us updated. It's some of the best support I've dealt with.

It's great for protecting the full cloud-native stack. Being a security engineer, I have the visibility of the solution on the infrastructure. The tool is doing a good job of automating this process and making it less time-consuming for me. I don't need to handle as many manual tasks.

There are various cloud configurations that can help you gain insights. If a threat is on the portal, it will give you insight into the cloud infrastructure to help you improve the configuration to make it more secure. In terms of threat detection, you can see different kinds of payloads coming to the API. It helps you consider fixes, like adding more validation.

It is very easy for us to generate reports and download the findings while working with the team to resolve issues.

It's good for build, deploy, and run, however, we still need to figure out how to better integrate it. We're still in the early stages of exploring this for CI/CD.

The solution does provide the visibility and control we need regardless of how complex or distributed your cloud environment becomes. When we were using our core infrastructure previously, we didn't have the visibility, for example, on which APIs we had or were using. Now, there's a better understanding. It's helped us become more confident in our security and compliance posture. If someone comes tomorrow to audit, we can do a fast report and we can pass that over to show to compliance. It would show the risk factors and what we are monitoring. It's the first thing we would go to during an audit, to provide transparency.

The solution provides a single tool to protect all of our cloud resources and applications without having to manage and reconcile disparate security and compliance details. It's mandatory to have a tool like this to run a fintech in India as we need to have an audit trail in order to be able to submit reports. Operationally, it's helping us stay compliant.

We are able to enable alerts. We are using it more manually. We can see alerts on Slack. We can configure alerts as we like.

The UI is good, however, they could improve the experience. The animations on the dashboard could be better. They may already be working on an update to improve this.

We'd like to understand better how to automate between the pipeline and CI/CD. There's a bridge needed between DevOps and security. We need to understand the alerts. There seems to be a gap in DevOps that we need to reconcile.

I've been using the solution for more than six months.

While running the solution, we have no issues at all.

We have Prisma installed on Google Cloud, across multiple accounts and environments. We also have data recovery in another region. I'm not sure if that is covered by Prisma.

It's scalable. It's not difficult. In fact, it's easy. You just need to add agents to the nodes you want.

Technical support is great. There are two teams. One is always available. Another is creating tickets and looking into issues. Both are quite good. They are eager to support the customer.

We were using another product previously. It was called Lacework. The virtual business aspect was a reason we switched. We also wanted to have more functionality and more insight and control into APIs. The visibility was also better with Prisma.

The deployment was handled by the DevOps team, not the security team, which is the team I am a part of. There was a requirement to install it on every node of the infrastructure. However, my understanding is it did not take too much time. My understanding is that it was easy to install and it was done within 30 minutes to an hour. It was deployed in a very short amount of time. One person was able to deploy it; we didn't need a team.

There may be some maintenance required.

I'm not sure of the licensing terms or the exact pricing.

We did evaluate multiple tools. We knew what we needed the tools to do and we were comparing them all together. We realized that Prisma did a better job and decided to go with them.

I am a customer and end-user.

I'm not sure if the product is useful in a multi-cloud environment. I hope it is. We just have the one cloud environment we use it in. That said, we are using it in multiple staging environments.

We have not enabled the Code Security module. We still need to integrate in that sense with Prisma. We did do the integration with cloud infrastructure.

For any product you choose, it's good to consider security. I'd recommend Prisma as it offers good security.

I'd rate the solution eight out of ten. There isn't really anything missing in the product. However, there's always scope for improvement.

We use Palo Alto to secure our network. We are using the PA-820 firewall and all of the Prisma Cloud modules. It helps reduce our vulnerability to hacking and any malicious attacks on the network. With that appliance, we can minimize those things and control what goes in and out

We have reduced network calls by 80 percent. The benefit of Palo Alto is the ability to create security across multiple levels and protect against hacks and vulnerabilities. You start to see these benefits within one or two days after implementing these devices.

We are also using a honeypot to detect a target on our site. Once we have the target, we are blacklisting those using the firewall. The solution has reduced our investigation times by about 50 to 75 percent. It minimizes the alerts, so we're seeing fewer.

I like Palo Alto's threat protection and Wi-Fi coverage. It has advanced features like DNS security and sandboxing. The automation capabilities are excellent.

The UI could be improved.

I have been using Palo Alto for almost eight months.

Palo Alto provides good support and doesn't take long to resolve an issue.

We previously used Cisco ASA. We decided to switch because we wanted to adopt a UTM approach in which all the logs and reports go to a single dashboard. Everything is visible in Panorama, which comes with the Palo Alto appliances. We need to purchase a separate license for Panorama, but it's there.

There are many competitors, such as FortGate, but Palo Alto is better. FortiGate has some advantages in terms of throughput. You can get better throughput if you enable all the engines in parallel. However, I've heard about Fortinet devices being compromised, but I've never heard of that happening with Palo Alto.

I rate Palo Alto Prisma Cloud nine out of 10. Everything is neat, clean, and easy to use. However, when you commit changes through the UI, it takes some time to load on every system.