Prisma Cloud (Annual Contract)
Palo Alto NetworksExternal reviews
146 reviews
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It is really interesting and useful cybersecurity product to use
What do you like best about the product?
I work as security QA and we integrate Cortex Cloud it to scan it with our product which we provide to customers.
I can say that your product really comfortable to use and understand, it helps to use it without big experience in this field.
I like interface of Cortex Cloud as well.
I can say that your product really comfortable to use and understand, it helps to use it without big experience in this field.
I like interface of Cortex Cloud as well.
What do you dislike about the product?
The most disadvantage is price of this product but, for my opinion, it unique desicion for our product and costs = quality.
The next minus is integration with CI/CD, it requires more additional time.
The next minus is integration with CI/CD, it requires more additional time.
What problems is the product solving and how is that benefiting you?
Cortex Cloud scans our VMs and prevent API vulnerabilyties and scans containers on Docker as well.
Also, it detects vulnerabilities in our virtual machines, which gives us opportunities to fix them.
Also, it detects vulnerabilities in our virtual machines, which gives us opportunities to fix them.
Cortex Cloud is the BEST..
What do you like best about the product?
I really appreciate how user-friendly the interface is. It makes navigating complex data much simpler, and the integration with our existing tools was surprisingly smooth, saving us a lot of setup time initially. It just feels intuitive to use day-to-day.
What do you dislike about the product?
Sometimes the platform feels a little slow during peak usage times, which can be frustrating when you're on a tight deadline. I've also found that exporting very large datasets occasionally encounters errors or takes longer than expected, which can disrupt workflow.
What problems is the product solving and how is that benefiting you?
Cortex Cloud helps us find security problems in our containers before they go live, like checking for known flaws. It also keeps an eye on them while they're running to stop hacks or suspicious activity automatically. This makes our apps safer overall and helps us meet security standards more easily.
Solid platform for managing infrastructure.
What do you like best about the product?
Cortex Cloud helps reduce the complexity of managing different services. It brings everything into one view which makes it easier to spot issues quickly and respond faster. The integrations with other tools like Slack work smoothly, and the incident tracking is solid. It makes our day to day work a lot more efficient.
What do you dislike about the product?
Some of the features feel a bit hidden or not fully documented, which made the initial learning curve slightly steeper than I expected. Also while the UI is generally clean, I wish there were more options to customize the dashboard to match my workflow better.
What problems is the product solving and how is that benefiting you?
One of the biggest issues it’s helped with is centralizing service information and improving reliability. Instead of manually tracking services, dependencies, and incidents across different tools, Cortex Cloud gives me one place to monitor everything. It’s made it easier to catch problems early, automate some of the repetitive tasks, and keep our systems more stable overall. It’s definitely improved how quickly we respond to issues and how well we coordinate as a team.
Decent tool with potential, but needs some polish.
What do you like best about the product?
I appreciate how Cortex Cloud simplifies access to cloud-based services and makes it easier to collaborate remotely. The dashboard is user-friendly, and setting up new environments is relatively fast and smooth. It’s also pretty scalable, which helps when projects start growing.
What do you dislike about the product?
It still feels a bit rough around the edges—some features are inconsistent, and the interface can get glitchy at times. I’ve also experienced occasional lag, especially during high-load periods, which slows down the workflow. It could also benefit from more detailed documentation.
What problems is the product solving and how is that benefiting you?
Cortex Cloud helps manage cloud security and compliance more efficiently, especially when dealing with sensitive customer data. It usually cuts down the time spent on manual audits and ensures that we're aligned with industry standards. Having centralized governance tools also will reduce the risk of human error and streamlines internal reviews. Overall, it gives us more confidence in our infrastructure and saves time during audits and policy enforcement.
great
What do you like best about the product?
I like how easy it is to use. It helps to boost engineering efficiency by providing clear metrics and standards. It's great for teams that want to be more aligned and scalable!
What do you dislike about the product?
The initial setup is slightly complex. Moreover, maintaining integrations would require consistent efforts (frequent use) and alignment from team members.
What problems is the product solving and how is that benefiting you?
It helps with API security because it enforces standards across services. It can help document and monitor APIs, which reduces risk. Cortex Cloud helps solve API security and risk-based vulnerability issues by enforcing standards across services. With scorecards and integrations, it ensures APIs are documented, secured, and monitored. This reduces risk as it flags vulnerable services early.
Easy and worth it
What do you like best about the product?
The instant alerts were nice because they help me be aware of anything happening in an instant without any struggling or hard requirement. I like solutions in real time.
What do you dislike about the product?
The doensides of cortex cloud would be sometimes the spam or unnecessary information provided to me. Also maybe the too many statistics mKes it harder for me to see the relevant info i am looking for.
What problems is the product solving and how is that benefiting you?
As mentioned before it helped me with instant alerts solving instantly in real time issues or at least making me aware of. I want my apis to be secure yet accessible.
Cloud native security monitoring ensures improved AWS protection and report quality
What is our primary use case?
I am using Prisma Cloud by Palo Alto Networks for security. It ensures AWS security, and it is part of my cloud report.
What is most valuable?
Prisma Cloud by Palo Alto Networks has a good reputation and prepares constructive reports that are helpful for addressing any security issues. The Cloud Native Security Monitoring feature is also beneficial and is a good aspect of the solution.
What needs improvement?
I believe there are some issues with the product's maturity. In some cases, it could malfunction concerning Cloud Native. These are aspects that need to be checked to ensure stability, especially in terms of monitoring.
For how long have I used the solution?
I have been using Prisma Cloud by Palo Alto Networks for almost over a year.
What do I think about the stability of the solution?
I would rate the stability of Prisma Cloud by Palo Alto Networks at seven out of ten.
What do I think about the scalability of the solution?
While I haven't scaled Prisma Cloud by Palo Alto Networks, I believe that Cloud products generally have scalability available.
How are customer service and support?
I would rate Palo Alto Networks' technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with SonarQube, which I consider an earlier and stable product. Prisma Cloud by Palo Alto Networks, however, needs some maturity improvement.
How was the initial setup?
The initial setup process for Prisma Cloud by Palo Alto Networks was primarily a little complex.
Which other solutions did I evaluate?
SonarQube
What other advice do I have?
The features of Prisma Cloud by Palo Alto Networks are overall satisfying, although I would like to verify some aspects. My final rating for Prisma Cloud by Palo Alto Networks is eight out of ten. I recommend Prisma Cloud by Palo Alto Networks to other users.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Smooth experience
What do you like best about the product?
Cortex Cloud is a great tool for protecting our organization’s network. We primarily use it for secure VPN access, and the experience has been smooth and reliable. The interface is intuitive, and the connection is stable even during high-demand periods. What I like most is the seamless integration with our existing security infrastructure, which enhances our overall protection without adding complexity. The centralized management and visibility into network activity are also major upsides, making it easier for our IT team to monitor and respond to threats efficiently
What do you dislike about the product?
While Cortex Cloud is generally reliable and efficient, there are a few areas that could be improved. At times, the initial VPN connection setup takes slightly longer than expected, which can be inconvenient when trying to access systems quickly. Additionally, some advanced features could benefit from clearer documentation or more intuitive UI design, as it can be challenging for less experienced users to navigate
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving the critical problem of secure and reliable remote access to internal systems. By providing a smooth and stable VPN experience, it ensures that employees can work from anywhere without compromising security. This has been especially beneficial in supporting our hybrid work model, enabling productivity while maintaining strong access controls. It also helps streamline network monitoring and threat detection, reducing response times and enhancing our overall cybersecurity posture.
Another level cloud platform
What do you like best about the product?
First of all most of our engineers find it very helpful because of the diverse options that they get and also the platform is user friendly. There’s a clear visibility of microservices, teams, and who owns some of the aspects and what not.
What do you dislike about the product?
I would say initial set up was slightly complicated but as we move forward, it was much more easier to understand how the things work and other thing I would say the pricing factor.
What problems is the product solving and how is that benefiting you?
I would say full visibility to all the teams because the integrations that we have work seamlessly more with Okta, Datadog, PagerDuty etc. And also, once you’re familiar with the way, cortex cloud works it’s much more easier to deploy things in a fast pace, then compared to most of the other cloud services out there.
Integrates threat detection for multiple clouds but pricing remains a concern
What is our primary use case?
I work with Palo Alto products, including their firewalls, VM-Series, CM-Series, hardware, and Prisma Cloud by Palo Alto Networks. I recommend Prisma Cloud by Palo Alto Networks primarily for financial services, FSI, and energy companies.
What is most valuable?
The threat detection feature in Prisma Cloud by Palo Alto Networks integrates with cloud-native controls like AWS GuardDuty and similar services on Azure and GCP. It also brings its own threat intelligence from Unit 42 and supports external intel feeds like VirusTotal. Multi-cloud compliance monitoring leads to a normalized view and can reduce workforce requirements.
What needs improvement?
The cost of Prisma Cloud by Palo Alto Networks is too high. I would also appreciate the addition of NLP to reduce the learning curve and make configuring queries more user-friendly.
For how long have I used the solution?
I have been working with Prisma Cloud by Palo Alto Networks since it was called RedLock in 2019.
How was the initial setup?
The initial setup is straightforward. Day zero involves cloud integration following an admin guide. Day one involves policy tuning, customization, and configuring compliance policies like GDPR.
What was our ROI?
The ROI is challenging to quantify. While there is tangible reduction in workforce needed, exact cost savings cannot be easily measured.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are expensive. There are different experiences with ROI, and exact cost benefits are hard to quantify.
What other advice do I have?
If you have a multi-cloud environment, Prisma Cloud by Palo Alto Networks is essential for reducing costs and normalizing outputs. In a single-cloud, limited setup with good automation, you might not need it. I rate the overall solution at seven to seven and a half.
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