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Prisma Cloud (Annual Contract)

Palo Alto Networks | 1

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External reviews

16 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

One of the worst products I've ever used..... and that's putting it mildly.

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
I don't like anything about it. I do admire their sales team. How you can convince organizations to buy hot garbage at 3 star michelin restaurant prices is amazing.
What do you dislike about the product?
I have too large of a list but the ones that take the cake are:
-Huge number of false positives
-I spend more time figuring out false positives vs. fixing real issues
-The UI is just ugly to look at especially after the latest upgrade to the UI
-The reports are abysmal and not helpful for regulated spaces
-Alerts are difficult to configure and fine tune
-The limited support for GCP and other cloud environments re:rules/alerts
-Lack of comprehensive attacker or threat based models or views (other vendors excel)
-Support has got to be one of the worst in the industry
-Once you sign on the dotted line, you'll be forgotten until your renewal is up
What problems is the product solving and how is that benefiting you?
It was supposed to help me solve CSPM and vulnerability management. I have to rely on other tools to actually do this for me today.


    Veeresh P.

Good Product with Awesome CNAPP Capabilities

  • March 03, 2024
  • Review provided by G2

What do you like best about the product?
1] Very Good Graphical User Interface and very easy interface which even dummies can easily use this product
2] It provides not only vulnerabilities and threat reports but also provide remediation instructions
3] THe most best thing about the Prisma Cloud is that Out organization has got the Partner Portal Access of Palo Alto named as "Palo Alto Beacon" where we can learn all the Product features about Prisma Cloud and also learn new cloud security concepts.
What do you dislike about the product?
1] Very costly.
2] Also the pricing model is very hard to understand for the presales consultant or even the Prisma cloud buyer.
3] User can easily use this product but when any issues come or any troubleshooting is required then We have faced a lot of problems. Their documentations in Palo Alto Beacon or in the internet is also very hard to understand.
What problems is the product solving and how is that benefiting you?
Palo Alto Prisma Cloud has many Cloud Compliances such as PCI-DSS, HIPAA, CIS benchmarks, etc for which we can attract a lot of customers of various fields.


    Banking

Best tool for cloud Security and workload protection

  • August 24, 2023
  • Review verified by G2

What do you like best about the product?
Inventory dashboard and runtime protection rules and policies and alerts for the cloud Security and workload protection using prisma cloud.
What do you dislike about the product?
Nothing yet. Working as all aspects as customer focused product
What problems is the product solving and how is that benefiting you?
Workload protection and crytominer detection and events on the host and containers


    Information Technology and Services

Great CSPM when integrated with other Prisma products and small number of cloud computing accounts

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
I loved it when we first got it. It was the first CSPM we got at my company and we deployed it to our top 5 AWS accounts. I loved the visibility and seeing all the frameworks and areas for improvements as well as getting alerts for new resources spun up that weren't secure or were outside of our business standards (i.e. new instance, open on all ports, world accessible)
What do you dislike about the product?
2 main things that were a determining factor for us at renewal was the number of API calls against our cloud resources. We maxed out our API calls per day due to the sheer volume of queries it does against AWS. We had to really rachet that back to keep legitimate business API calls from getting dropped.
The other was the renewal. We were licensed by cloud account, not by resources, etc, so renewal was from 5 accounts to 90-ish and it was way way WAY cost prohibitive for us, so we had to drop it.
What problems is the product solving and how is that benefiting you?
Gaining visibility into our cloud infrastructure and where we were multi-cloud, we needed a single pane of glass to look across all the systems with similar metrics, regardless of if it were GCP, AWS, Azure, etc. It was our first CSPM so having this greatly helped know our security posture whereas before, it was very much "known unknowns"


    Tulio B.

Excellent CSPM Tool

  • July 04, 2023
  • Review verified by G2

What do you like best about the product?
The tool shows Compliance and Alerts with extreme detail. It supports the most security standards I've seen in a CSPM tool, such as SoX, LGPD, GDPR, CIS (all versions). Also, automatic remediation is a great advantage.
What do you dislike about the product?
Investigations and Policy customization is complex and confusing to do. To customize a policy, you need to understand the RQL language, which is not intuitive.
Also, the Data Security Module never worked properly in my company. We make the scan, Prisma Cloud shows the alerts, but when we remediate the files, it doesn't update, doesn't disappear from the console.
What problems is the product solving and how is that benefiting you?
Compliance of the multiple Cloud Platforms we work with. Container security and auto-remediation of misconfigured resources. It helps me to keep the cloud secure, keep compliance of the cloud, discover resources misconfigured and at risk.


    Santhosh K.

A accomplish Platform for Cloud Security

  • June 24, 2023
  • Review verified by G2

What do you like best about the product?
- a wide range of security services, including threat detection and response, cloud compliance, vulnerability management, and comprehensive cloud security coverage.
- easily expanded by integrating with various cloud providers and third-party security technologies.
_ offers thorough information on cloud activities and assets, making spotting and monitoring security threats simple.
What do you dislike about the product?
- Prisma Cloud is a high-end cloud security platform, which could be pricey for some businesses.
- Some users may find the Prisma Cloud user interface perplexing, particularly those who are unfamiliar with the ideas of cloud security.
- the ability to scan expansive cloud environments can be slow.
What problems is the product solving and how is that benefiting you?
The comprehensive cloud security platform Prisma Cloud provides a variety of capabilities and integrations. It is a fantastic option for businesses that must connect their cloud security with other security technologies and safeguard their cloud environments across various cloud providers. However, Prisma Cloud's user interface might be challenging and costly.


    Medical Practice

Prisma Cloud provides with good Security Posture of the company

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
integration with AWS, Azure Organization to automatic onboard new accounts
What do you dislike about the product?
AWS Security Hub integration isn't convenient. Requires each integration setup for every account.
What problems is the product solving and how is that benefiting you?
Gives the overall posture of our environment at a glance


    Internet

Prisma cloud for CSPM

  • January 11, 2023
  • Review provided by G2

What do you like best about the product?
If you are looking for a solid cloud security product with a good set of features, Prisma is a decent option.
What do you dislike about the product?
Prisma is a cloud security product that offers a lot of functionality on the surface, but upon deeper examination, it lacks depth in certain areas. The product has a wide range of features, but some are not as robust as they could be.
What problems is the product solving and how is that benefiting you?
Prisma is a product that helps organizations with solving the problem of Cloud Security Posture Management (CSPM), which is the process of monitoring and managing the security posture of your cloud environment


    Information Services

Very Good

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
Its features to secure and detect threats to cloud infrastructure
What do you dislike about the product?
Its console is very old you have to gain some prior knowledge before using the tool
What problems is the product solving and how is that benefiting you?
It is helping startups to securing their cloud infrastructure


    Shabbir hussain K.

Prisma Cloud working and features

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about prisma cloud is the application security it provides by using threat prevention,its zero-day threat prevention has the ability to protect against newly generated malware and threats, also gives end to end visibility.
What do you dislike about the product?
If you have seen the management of prisma cloud it is quiet complex to configure and a begineer would face difficulty in managing it as it needs someone with clear base knowledge to manage it, lack of customization is reports feature.
What problems is the product solving and how is that benefiting you?
Prisma cloud prevents threat in your public cloud infrastructure which helps you to connect securely, it also reduces the cost of operations compared to mpls traffic