We use Coralogix to analyze our log metrics. We were looking for an enhanced tool to help us secure our real-time data.
Coralogix
CoralogixExternal reviews
External reviews are not included in the AWS star rating for the product.
Exceptional experience, and very responsive support
The experience was interesting and very practical.
A strong platform for observability
A super awesome observability platform
2> Easy to understand documentation
3> Pricing model
4> Support for various platform from Standalone machines to Kubernetes
We were easily able to integrate the same and also identified few key areas where coralogix helped us in monitoring various metrices related to messaging technologies.
great platform with diverse features. Amazed with the tool!
Coralogix provide extensive features to the users like setting up alert over logs or log patterns, adding parsing rules, create dashboards from logs. These are very valuable in our day to day operations.
Have even integrated the alerts with the pagerduty as well in our case.
Provides real-time alerts and has efficient features for incident management
What is our primary use case?
How has it helped my organization?
We have integrated Coralogix with Slack and other tools, which has helped us receive real-time alerts. We don't have to constantly monitor the tool because it generates alerts and pushes them to us, providing notifications on Slack. This enhancement has strengthened our security, fulfilling our need when searching for such a tool.
Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams. This SaaS platform utilizes machine learning for behavioral analysis of logs, yielding the results we need. For instance, there was a scenario where we received extension logs that were difficult to interpret. However, we obtained the analysis with the help of the product.
What is most valuable?
Almost all the features we currently use in our product subscription are important to us. Regarding alerting or incident management, incident alert mapping, and suppression rules, we utilize almost all the features available on Coralogix. Additionally, we are sending all the logs, such as app logs, EPC flow logs, etcetera.
What needs improvement?
Nowadays, tools are often divided into modules. It would be helpful if Coralogix could integrate the main modules that any organization requires into a single subscription. It would streamline the process for organizations like ours.
Merging some of the modules into a single subscription would be beneficial. Nowadays, modules are often separated, so if an organization needs additional modules after subscribing to one, they may have to purchase another subscription. Combining the availability module with tracing metrics or other relevant modules would be beneficial.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the platform's scalability an eight.
How are customer service and support?
We did contact the technical support team when we encountered a deployment issue with Cloudflare. They assisted us promptly and provided helpful answers within the expected time frame.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before adopting Coralogix, we relied on open-source solutions, but they needed to meet our needs effectively. It led us to explore and eventually invest in a commercial product.
What's my experience with pricing, setup cost, and licensing?
The platform has a reasonable cost. I rate the pricing a three out of ten.
Which other solutions did I evaluate?
We also evaluated Palo Alto and other Palo Alto products as potential solutions. We opted for Coralogix over Palo Alto because its subscription plan offered better visibility and more features.
What other advice do I have?
The alerting feature in Coralogix, integrated with Slack, has helped your team respond to incidents more quickly and effectively. We haven't experienced any incidents since implementation. Still, during the POC phase, the alerting feature proved to be prompt and reliable, assisting your team in promptly addressing potential issues.
It provides visualization tools that facilitate data analysis. These tools are available directly on the dashboard.
I recommend analyzing their organization's use case and scenario for new users. They should compare it with other tools to see if it suits their needs. If they find it suitable, then they should proceed with it. However, they should be prepared for the possibility that the tool may only suit some organizations. In our case, it worked well in pricing, scenario, and overall performance, so we opted to use it.
I rate it a nine out of ten.
Best Log Management and Analysis tool
How coralogix helped to troubleshoot and visualize services
Good Platform with a Good Support
The support team is very nice and responsive both chat in the CX apps or on collab channels.
we've started going with CX since last year and it is been going great.
as for the implemation it is quite easy considering the other competitor and we also got update or consultation from the support team.
since CX is quite new so there feature that is still in BETA (although the CX team is happy to collab and fix the bugs we found)
we also implement new alerting that isn't possible with our previous Setup
Coralogix the go to platform for logs
The support that it provides for any issues that you face
Also the ease of integration and the various methods of integration that it supports
On top of that the support for lucene and Dataprime to filter the logs in times of debugging helps us immensly.
Plus the dynamicity of the parsing rules/TCO policy which saves quota when logs of certain types are not required normally and the ease of switching it back to the desired tier incase of debugging live issues is a live saviour.
It helps in controlling cost but also gives you the granuality of doing detailed analysis if required