We use the solution to run a few applications.
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An affordable solution, but UI features need improvement
What is our primary use case?
What needs improvement?
The solution's UI could be better.
For how long have I used the solution?
I have been using the solution since 2022.
What do I think about the stability of the solution?
I rate the solution's stability a six out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a five out of ten.
Which solution did I use previously and why did I switch?
I have used Windows 8 before.
How was the initial setup?
The solution's initial setup process works fine. It takes five minutes to complete.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The solution's price is affordable. We purchase its yearly license.
What other advice do I have?
I rate the solution a six out of ten.
Has an inbuilt antivirus in place, but needs to work on making the updates more user-friendly
What is our primary use case?
I deployed the solution for some of the end users. I also use it for communication purposes and run different pieces of software on it.
What is most valuable?
With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage. You don't have to go for an antivirus solution separately since it is inbuilt and works. Also, since one can manage networks or domains, it's easier to manage clients.
What needs improvement?
The solution's updates are an area where the solution needs to improve. The updates are a painful thing at times because they are done without testing before the releases. I have to block the updates and Windows patches.
Speaking about the features I want to see in the future, right now, the updates which are on Windows are not deleted. It occupies a huge space in terms of GB unless manually removed from the system. They used to remove the older versions, which were not applicable, but now this is not happening. It just occupies space in the system.
For how long have I used the solution?
I have been using the solution since its launch.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a six out of ten since sometimes it causes some trouble.
What do I think about the scalability of the solution?
It's quite okay with upgrades, but otherwise, it automatically slows down the machine. Scalability-wise, I rate the solution a six out of ten. We use Windows 10 on a daily basis in our organization.
How are customer service and support?
Some of the logs we sent were accepted, while others do not identify the actual issue or agree with the issue. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used some other solutions, and I switched to Windows 10 because of the Microsoft's input.
How was the initial setup?
The initial setup was okay. The deployment is fine. As long as you have an image, it can be done at a fast pace. The deployment can be done in thirty minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is the lowest price possible and ten is the highest, I rate its pricing five since it's quite overpriced.
What other advice do I have?
I would urge others planning to use the solution to watch out for problems. With every update, there's something that is coming into its bundle, and as you analyze, it becomes difficult to run a larger number of operations.
The updates are not user-friendly because they do not show that they will not be removed from the system automatically like the previous versions of Windows. It has to be done manually. The space it occupies is too much, especially in terms of GB.
I rate the overall solution a seven out of ten.
Helps businesses do everything on a computer and fits their needs
What is our primary use case?
The solution helps us to do everything that a business needs to do on a computer.
What is most valuable?
I am impressed with the tool's Microsoft Office products and its functionality.
What needs improvement?
I would like to see hardware resource monitoring features in the tool's next release.
For how long have I used the solution?
I have been using the product for five to six years.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten since we encountered some bugs and glitches.
What do I think about the scalability of the solution?
The product is scalable and I would rate it a nine out of ten.
How are customer service and support?
The support works pretty fast.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Windows 7 before.
How was the initial setup?
I would rate the product's setup an eight out of ten and it took about six months to complete. We first tested our internal application to know that it supported Windows 10. We upgraded the applications that did not support the solution.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is reasonable and I would rate it a four out of ten.
What other advice do I have?
I would rate the product a nine out of ten since it fits business needs.
User-friendly, runs on multiple PCs and local support is easy to find
What is our primary use case?
I use the built-in features of the solution. I utilize the resources to simulate different types of labs. Virtualization is another primary use case.
What is most valuable?
The built-in Recorder helps record and store sessions that can be used afterward. The product is more user-friendly than its competitors, like Linux.
What needs improvement?
The updates keep coming in, and the frequency of Windows Updates can be reduced. Sometimes there are bugs. This makes some features not work correctly. Applications in Windows 10 also hang sometimes.
In the future, they should check thoroughly for bugs before releasing the update.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. The updates and patch management need to be improved.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
85% of my bank uses it.
How are customer service and support?
I would rate technical support a seven out of ten. Sometimes we take help directly from Microsoft, otherwise from local vendors. It takes a long time for a ticket to get processed.
How was the initial setup?
The initial setup is quite simple.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced; it's neither too high nor too low.
What other advice do I have?
One licensed Windows 10 product can be obtained for multiple PCs; this is a significant advantage over competitors.
I would overall rate this product a ten out of ten. This is mainly due to its superior user-friendliness. For Windows 10, local support can be found easily in my area, which is another reason for my rating.
It's ubiquitous, so everyone can use it
What is our primary use case?
We use Windows 10 as a client to run all the software we develop in-house. It is a development platform for the software we're developing here. We also use it for web and email.
What is most valuable?
Windows 10 is ubiquitous, so everyone knows how to use it.
What needs improvement?
I would like the updates to be less intrusive. It would be great if Windows could update without restarting. They've made some improvements in that regard, but there is still some room to do better. I would still like monthly updates, but it would be nice if I didn't need to tell everyone to log out and save their work because their computer needs to be rebooted.
I could also do without the advertising and notifications in the default browser. It's annoying. One of the first changes we make is to switch off those extra distractions that it tries to put in there.
For how long have I used the solution?
I have used Windows 10 since it came out.
How was the initial setup?
Setting up Windows is straightforward. We usually buy it preloaded, so there isn't much to do.
What's my experience with pricing, setup cost, and licensing?
Windows 10 is included with the computers we buy, so I'm unsure how that breaks down. When I worked for an OEM years ago, I know that OEM licenses were quite cheap, but I don't know if that has changed since then.
What other advice do I have?
I rate Windows 10 nine out of 10. My suggestion to people who plan to use Windows 10 is to disable all the notifications and advertising that are enabled by default, like the news, weather, etc.
Easy-to-use solution with a good user interface
What is our primary use case?
Windows 10 can be used for admin tasks, developing, gaming, etc.
What is most valuable?
Windows 10's operating system is quite popular. Windows 10 is easy to use with a good user interface.
What needs improvement?
I would like to get less frequent updates from Windows 10.
For how long have I used the solution?
I have been using Windows 10 for 18 to 20 years.
What do I think about the stability of the solution?
I rate Windows 10 an eight out of ten for stability.
What do I think about the scalability of the solution?
Windows 10 is a scalable solution. Approximately 50 to 60 users are using the software in our company.
How was the initial setup?
Windows 10 has an easy setup.
What about the implementation team?
The deployment of Windows 10 takes about 20 minutes. The solution can be deployed on the cloud and on-prem as well. One or two people are required for the maintenance of the solution.
What was our ROI?
We have seen a return on investment with Windows 10.
What other advice do I have?
Overall, I rate Windows 10 a nine out of ten.
There are many ways to find files and programs, but it should have more native compatibility with Linux applications
What is our primary use case?
We use Windows 10 to run various applications. Most of our applications are web-based. We have very few client-server applications.
What is most valuable?
For the most part, Windows 10 is the same as earlier versions of the operating system, but there are more ways to find files and programs. It's user-friendly.
What needs improvement?
Windows 10 could be more compatible with Linux-based programs. We would prefer to use Linux, but we need human support. Our leaders decided to go that way. They prefer to pay more for Microsoft because they believe it offers a better value.
For how long have I used the solution?
I have used Windows 10 for more than five years.
What do I think about the stability of the solution?
Windows 10 is stable. I have only gotten a blue screen one or two times. It's rare.
How was the initial setup?
Installing Windows 10 is straightforward because we've used the other Windows operating systems, so it isn't hard for our engineers to configure the machines.
What other advice do I have?
I rate Windows 10 seven out of 10. Other operating systems are excellent but harder to use.
Very user-friendly and easy to use, but the product is not secure
What is our primary use case?
I use the solution for my work.
What is most valuable?
The product is easy to use. It is very user-friendly.
What needs improvement?
The solution is not secure. The solution should send updates less frequently.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the product’s stability a six out of ten.
What do I think about the scalability of the solution?
The solution is quite scalable. Many managers in our organization use the solution.
How was the initial setup?
The initial setup is very easy. We need 15 to 20 minutes to set up the solution.
What about the implementation team?
The deployment can be done in-house.
What's my experience with pricing, setup cost, and licensing?
The product has a yearly licensing fee. The licensing fee is similar to the market price of other products.
What other advice do I have?
Overall, I rate the solution a six out of ten.
A fast and user-friendly product with a good interface
What is our primary use case?
I use the product for my office work.
What is most valuable?
Windows Search is fast and helpful. The solution performs well. The interface is good, and the product is very user-friendly.
What needs improvement?
AI tools like ChatGPT should be integrated into the solution.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. Around 90,000 employees use the product in our organization. We use the product almost every minute.
How are customer service and support?
Microsoft Knowledge Base is very good. I get solutions to all my queries. Most of the users do not need to contact technical support.
How was the initial setup?
The initial setup is easy. I rate the ease of the initial setup a ten out of ten.
What about the implementation team?
We deployed the solution with an in-house IT team. One person can deploy the solution in around 25 minutes.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise-level license to use the product. The product is moderately priced. I rate the pricing a five out of ten.
What other advice do I have?
Microsoft PowerPoint should have more templates. Microsoft Excel should have more statistical formulas. Overall, I rate the solution a ten out of ten.
A stable solution with a good interface and navigation
What is most valuable?
I am impressed with the tool's interface and navigation.
What needs improvement?
The tool needs to include NetMeeting which helps people to collaborate.
For how long have I used the solution?
I have been using the solution since its launch.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a six out of ten. My company has around 600 users for the tool.
How was the initial setup?
The tool's initial setup is very complex. You have to insert the disc and copy the files. We use the tool's desktop version.
What about the implementation team?
We have IT teams who are capable of the product's installation.
What's my experience with pricing, setup cost, and licensing?
The product's commercial pricing is high.
What other advice do I have?
I would rate the product an eight out of ten. We have a team of four people who manage the tool.
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