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External reviews

162 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Justin S.

The best of ELK and then some

  • February 26, 2020
  • Review verified by G2

What do you like best about the product?
It's simple to get started. I mean, standing up ELK on your own isn't all that difficult, but when you're responsible for wearing as many hats as I am, being able to go from day one is great. Not only is everything ready to go, but my Logz rep is ready and willing to help me get started with personalized instructions. They've even added Prometheus support and made it a first-class citizen.
What do you dislike about the product?
I wish the Prometheus section came with more templates.
What problems is the product solving and how is that benefiting you?
Server log analytics and monitoring. We've gained greater awareness of problems in our IT infrastructure.


    Ran M.

Very solid logs system that satisfies our needs

  • February 26, 2020
  • Review verified by G2

What do you like best about the product?
the interface is simple for me once I figured it out,
What do you dislike about the product?
Sometimes the search is not working well for unknown reasons.
What problems is the product solving and how is that benefiting you?
Debugging issues mainly once happens in production.
Recommendations to others considering the product:
Very solid system for logs collection, user friendly interface


    Information Technology and Services

Managed ELK stack

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Log.io has all the cool features of ELK stack and then some and you don't need to worry about managing it.
What do you dislike about the product?
Kibana is not always most user-friendly.
What problems is the product solving and how is that benefiting you?
Single place to store and analyze logs


    Marketing and Advertising

Very good sulotion to complicate problem

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The product's Usability is greate. You can find what you need easily and performance is also ok even in big queries
What do you dislike about the product?
Insights tab should be improved.
Improve performance is always nice
What problems is the product solving and how is that benefiting you?
Investigating bugs on customers' servers
Get alerts that helps me to find issues before customer does
Recommendations to others considering the product:
Go for it. Will solve you many problems


    Insurance

Centralized logging for microservices

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
Easy interface, easy to set up and configure. Makes sifting through millions of logs feasible.
Uptime in the 3 years I have used it has been great.
Alerts are easy to define and integrate with other services such as Slack.
Recently integrated our tracing into the logz.io platform.
What do you dislike about the product?
Pretty happy so far, nothing to complain about
What problems is the product solving and how is that benefiting you?
Centralized logging for multiple microservices on several tech stacks.
Hosted tracing for our production and staging environments.


    Accounting

Excelent utility. The best tool for checking the logs especially in online mode.

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
The charts and the possibility of filtering data
Possibility easy switch from charts to log record
Filtering options. very easy to manage a big count of records. Especially date filters very useful.
You can easily switch between the dashboards and change the widgets
Also, I like the possibility to download raw data.
What do you dislike about the product?
I think that UI can be more simplified. The first time it was hard to understand some of UI items
What problems is the product solving and how is that benefiting you?
no any problems
Recommendations to others considering the product:
I suggest try to use this tool in daily work and you will see that it can be very helpful. I got an excellent experience of using it during different tests which I did.


    Higher Education

Works great, but watch for overages.

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to setup, and is fast. Configurable retention is easy to setup.
What do you dislike about the product?
If you go over your quota, logs are lost.
What problems is the product solving and how is that benefiting you?
Easy management of logging infrastructure.


    Eric H.

Great user interface, easy access to our data

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The user interface is easy to use and to narrow down problems while troubleshooting customer issues. Logz.io is a key tool that my support team use on a daily basis
What do you dislike about the product?
It does not remember my column settings and I have to set those up each time.
What problems is the product solving and how is that benefiting you?
Real time troubleshooting customer issues


    Computer Software

Feels good enough to me

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
All the complicated nonsense of ElasticSearch is hidden from me - I don't care about nodes, indices, replicas or whatever - I'm free to ignore everything but the data that I enter and the searches that I create.
Customer support is very responsive and informative - even escalating to the experts feels quick.
For 99.9% of the time, everything just works.
The HTTP API is well-documented with helpful examples/templates.
What do you dislike about the product?
Quotas are set with a minimum of a gigabyte, when sometimes, I only expect to use a few hundred megabytes.
The 0.1% of the time that Logzio falls over - the API fails completely, logs stop appearing until things "catch-up".
Sometimes the caching of the web console breaks searches until you refresh the page (e.g. if I selected a single sub-account for one search, but then search for something else in another sub-account, the second search doesn't work until I refresh).
What problems is the product solving and how is that benefiting you?
We don't have a large team of database-cluster experts that can manage ElasticSearch clusters - Logzio means we're free to focus on the unique parts of our infrastructure.
Recommendations to others considering the product:
Do you want to manage your own ElasticSearch cluster (including Kibana)? If the answer is 'no', consider Logz.io.


    Computer Software

Reliable infrastructure and good customer support

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
We are using Logz.io for 4 years and we are happy. The infrastructure is reliable and customer support and account management are good. You can research logs, browse stats, organize dashboard and follow up the activities
What do you dislike about the product?
Not much. Sometimes applications to extract data and stats have glitches after a new release is done, but Logz does follow up and fix.
What problems is the product solving and how is that benefiting you?
Log management for SaaS application, reporting, dashboards, analytics, research logs and customer related information.