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Scheduling Reliability
What do you like best about the product?
Calabrio is consistent and a reliable source for being able to observe a long-term schedule that has the potential to change on a whim.
What do you dislike about the product?
Calabrio is a little it 'order' heavy-- in that if you do not do something in the exact, precise order, you do feel stuck.
What problems is the product solving and how is that benefiting you?
Being able to look ahead and manipulate when my lunch is daily has been a huge benefit to using Calabrio ONE. I Have used the other Calabrio products and I do like how much control it offers the user to customize their day.
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Great all around work solution
What do you like best about the product?
The many features and ease of use of the software
What do you dislike about the product?
Too many features, can often get lost in the number of options
What problems is the product solving and how is that benefiting you?
Providing an all round solution to the departments needs
Calabrio ONE
What do you like best about the product?
It helps us check our daily time task at work
What do you dislike about the product?
none so far , we have been using its almost everyday and no hassle yet
What problems is the product solving and how is that benefiting you?
well it was our access to check our daily task , it is easier to use compared to others
Calabrio helps us on our schedule
What do you like best about the product?
Calabrio is the RTA used to update us on our scheduled and also it makes our life easier since we can file leave of absence here.
What do you dislike about the product?
Sometimes it has downtime and that is maybe because of their system maintenance check.
What problems is the product solving and how is that benefiting you?
Sometimes it is down and that is due to their maintenance schedule.
Calabrio One
What do you like best about the product?
I like all of the information that it provides and what all it allows you to do. Review calls and manage your schedule all in one place.
What do you dislike about the product?
No real time info on the home page. It is always blank.
What problems is the product solving and how is that benefiting you?
It helps to resolve discrepencies of calls received.
Simple and easy to use
What do you like best about the product?
the app that enables you to see your shifts, breaks and refs from anywhere.
What do you dislike about the product?
not being able to see the availibility for leave sometimes.
What problems is the product solving and how is that benefiting you?
the app to be able to see shifts from home
Pro and cons of using Calabrio
What do you like best about the product?
Calabrio is the most convenient tool that we can use especially when there something we need to request on our schedule , the best thing about it is we can access calabrio through our phone . We are can file our overtime without asking anyone , compare to our previous company we always need to reach out our RTA to request an OT , slide shift , leaves , ETC . But here in Calabrio we can do it anytime and anywhere we want .
What do you dislike about the product?
Here in our company Calibro is also part of our scorecard , they are giving us a task that we need to work on and it should match on the schedule they provided however we noticed that our RTA can still change the information or the schedule even though it already past . We need some transparency or access to the information or history of changes in our schedule so.
What problems is the product solving and how is that benefiting you?
We can prioritize those customer who badly needs our help .
Calabrio is easy to use
What do you like best about the product?
I can do changes on my schdule using my phone, and also computer
Time and daily task monitoring
Easy to access
real time update
Time and daily task monitoring
Easy to access
real time update
What do you dislike about the product?
multiple verification, loading, some times it takes 5mins or more to load
What problems is the product solving and how is that benefiting you?
Schedue changes, schedule updates
calabrio one
What do you like best about the product?
You can view the schedule of other people which is helpful if you need them. You will know if they are in the office or not
What do you dislike about the product?
Leave credits do not show properly . This may be admin controls but there has not been a solution for a while
What problems is the product solving and how is that benefiting you?
Calabrio One shows our schedule in an accurate and visual way
calabrio review
What do you like best about the product?
1. Weekly view
2. Team Schedule
3. Easy plotting of absences
2. Team Schedule
3. Easy plotting of absences
What do you dislike about the product?
It takes a while before your messages are resolved even though you already seen it
What problems is the product solving and how is that benefiting you?
Calabrio One helps us in integrating scheduling, shrinkage measurement, adherence, and leaves plotting
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