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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kevin M.

Easy to implement, does what it promised with a steep learning curve

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The easy access and deployment. No manual setup needed after deploying it into a master image.
What do you dislike about the product?
We would like some more fine tuning in the system.
What problems is the product solving and how is that benefiting you?
Noticing application performance issues before the customers notice them.
We even spot development issues before the developers notice it.


    Wembley C.

Best monitoring tool

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
Dynatrace is easy to implement and use. Your dashboard is very easy to understand too and easy to do deep dive.
What do you dislike about the product?
Dynatrace has many difficult to do deep dive monitoring at cloud aws services.
What problems is the product solving and how is that benefiting you?
Productions bugs and deep dive monitoring. Daily monitoring.


    Financial Services

I'd recommend Dynatrace

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
Saas version is very easy to configure and extremely comprehensive
What do you dislike about the product?
There's a bit of a learning curve using the UI as it has so much information
What problems is the product solving and how is that benefiting you?
I've been able to pinpoint the cause of a high profile production incident
Recommendations to others considering the product:
Very useful tool, go for it. Insufficient logging and monitoring is a newcomer to the OWASP top 10 and this Dynatrace helps protect against that.


    Media Production

Excellent easy to use product!

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
The ease of setup and configuration – takes no time which is great as it doesn’t take up much engineer resource

The AI is excellent and straight out of the box started picking up problems and telling us how our systems and services were functioning
What do you dislike about the product?
The dashboard functionality could be a little better, we have very simple dashboards configured of our front of house teams which clearly show when we have an issue.

But been able to show more information on technical dashboards with more configuration options would be good.

Dynatrace have this on their roadmap and some of the upcoming features look excellent so we are excited to start to use them
What problems is the product solving and how is that benefiting you?
As an IT Operations team Dynatrace has really helped us to become more pro-active, we are now starting to be able to notify business users of issues before they are effected meaning we can resolve the issue with zero business impact
Recommendations to others considering the product:
Gof or it it's excellent!


    Information Technology and Services

Great feature set and good value, but needs more cost control for PAYG

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to monitor from remote locations around the world and then aggregate all stats and results into a series of easy-to-use dashboards. Also alerting through a number of channels, and the ability to deep-drive into performance of individual journeys.

The web UI lends itself to sharing with non-technical colleagues, allowing our customer support teams to have a live view of system performance.
What do you dislike about the product?
No PAYG cost control, and a new charging model that increased our costs 13x in some instances. Also no ability to trigger monitor sessions from within mainland China - this limits the usefulness of the product in this growing region, especially given the specific challenges of that region.
What problems is the product solving and how is that benefiting you?
24x7 monitoring from global locations helping us to deliver exceptional customer service
Recommendations to others considering the product:
Evaluate first in a real environment to understand the cost implications


    Venkata Subbarayudu P.

Good tool for Synthetic Monitoring

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
More number of synthetic monitoring nodes that covers the globe
What do you dislike about the product?
Implementation logic was difficult and cost is slightly higher
What problems is the product solving and how is that benefiting you?
Synthetic Monitoring - Before end user identifies that the service is down, we are proactively monitoring
Recommendations to others considering the product:
Great tool which can be used for Synthetic monitoring and also for Hosts monitoring


    Hospital & Health Care

Dynatrace

  • December 19, 2018
  • Review verified by G2

What do you like best about the product?
we have used other non-synthetics monitors but my first experience with Dynatrace was all that I was looking for. I can now see how our users experiencing our software. Our engineers can deep dive into their code and find out what is bugging the performance down.
What do you dislike about the product?
Depending on which version is used then deployment can be a pain if the Non SaaS version is being used. The deployment needs a-lot of deep knowledge about all the pieces that you don't even need to know after deployment. Use of their after sale technical support is recommended
What problems is the product solving and how is that benefiting you?
Performance analysis, user experience and service level agreement management
Recommendations to others considering the product:
It is a good product. It can replace other monitoring tools.


    William L.

Dynatrace has helped us to resolve platform issues in many ways!

  • December 19, 2018
  • Review provided by G2

What do you like best about the product?
The great thing about dynatrace is it is light weight and does add much burden to our servers and network bandwidth. The details of the identified problem listed on Dynatrace helped us identify the issues related to code/network/servers and it was really easy to navigate through and drill down to the details we need.
We like the university site provided by Dynatrace to give our staff training in their own pace.
What do you dislike about the product?
There is no much to dislike and we would like to see more features coming out, we hope there would be more training and webinar to be provided by Dynatrace to help us get the maximum potential of Dynatrace!
What problems is the product solving and how is that benefiting you?
It helped us identify network traffic issue and code issues related to our platform software. We were able to find out the users that were impact and the time it happened. it was really used. This helped us to notify and contact the user before they come to us!


    Transportation/Trucking/Railroad

Best product in its market

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
It is so easy to find the root cause of a problem using Dynatrace and its drilldown/waterfall features.
What do you dislike about the product?
Dynatrace is not the cheapest product in its market. It supports a list of application frameworks but there are some still missing that will hopefully be added in the near future.
What problems is the product solving and how is that benefiting you?
Solving performance issues for applications in the post go live period.
Finding root causes of specific application problems.


    Retail

DT one agent

  • December 18, 2018
  • Review provided by G2

What do you like best about the product?
Auto configuration and the ability to manually configure
What do you dislike about the product?
Very expensive tool compared to the tools available in the market
What problems is the product solving and how is that benefiting you?
Dynatrace is one stop solution for all the needs. It does application, infrastructure, RUM and synthetic monitoring
Recommendations to others considering the product:
not much.