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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

We are Using DT ruxitfor prod and for Performance DT AM & UEM

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
We like Pure Path methodology . get All Query from request , Almost reach on method .
What do you dislike about the product?
I cant Understand in DT AM & UEM how to get Specific Query call by witch method and also web service Capturing not good . it should we give some tips to improvement .
What problems is the product solving and how is that benefiting you?
Improve Query count .
Recommendations to others considering the product:
yes


    Adam S.

Find, diagnose, and resolve critical production issues.

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
It is really fantastic at automatically gathering all performance data and doing intelligent analysis to understand the health of our systems. Having all the performance data tied together across systems has helped us track down critical and difficult issues and resolve them quickly. The 'purepath' technology that traces a customers interaction from their browser through all the systems (web server, JVM, database, and other interconnected services) ties all the information together to help us see the big picture and more quickly pinpoint problems. This deep dive capability is truly one of the biggest features to help us out in the past. We've been reviewing and starting to take a closer look at the new Dyntrace AI feature. This feature takes all the data points and does an automatic analysis of a million pieces of data to help determine root cause of problems automatically.
What do you dislike about the product?
There is little that I dislike. I've been using the tool for many years and have seen great improvements in the capabilities and interface. Clearly still moving in the right direction with the intelligent analysis built in to help pinpoint performances issues quickly. I expect to see continued improvements in this area.
What problems is the product solving and how is that benefiting you?
We monitor performance and use the tool to detect degradation of service to our customers. It has been essential in diagnosing and resolving critical customer issues. We have realized the tool has tremendous capabilities that help diagnose and resolve some of our most difficult challenges. The UEM functionality is also helpful for
Recommendations to others considering the product:
Amazing tool that helps diagnose and resolve the really difficult problems


    Ramesh Kumar R.

Robust Application Monitoring Tool

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
User Experience Monitoring, Charting, Customized Business Transactions, Incident Report, Agent Logs, System Information and Debug mode, Offline setup, Mulitple server connections in the same application.
What do you dislike about the product?
Inability to display commerce log errors, Object wise analysis from Synthetic to AppMon.
What problems is the product solving and how is that benefiting you?
User Login issues found through DT client errors, SDS application failure w.r.t JCO$Application, Customer Satisfaction decreased analyzed using multiple server dashboards, load balancer's.
The AppMon is extremely helpful in investigating, analyzing and problem solving day to day activities, failures and errors on the website.
Recommendations to others considering the product:
The best AppMon & Synthetic application software currently available in Market comparing Keynote etc.. Extremely easy to navigate & drilldown the application for root cause analysis, charting, Business Transactions etc.. Helps in monitoring server, third party clients, User experience management..


    Ravi D.

One Solution for Application Monitoring

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
API Load vs Response time and End to End review User Experience
Being ProActive
What do you dislike about the product?
Nothing Much but need to configure BT lots
What problems is the product solving and how is that benefiting you?
Application Performance can be reviewed Every day
User Experience can be reviewed Every day
Load VS Response time vs Capacity Usage
G
Recommendations to others considering the product:
Definitely for Application Monitoring
Increase quality and good Experience to Users


    Telecommunications

Experience with Dynatrace

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
We are able to identify issue whenever deployment happen especially going live.
What do you dislike about the product?
Not really had one, but if I really had to say, its not an easy tool for beginner to learn.
What problems is the product solving and how is that benefiting you?
Dynatrace ensure our business operation smooth as we always able to identify the issue at the early stage
Recommendations to others considering the product:
Have to try to use this tool as it really helps in your business


    Leisure, Travel & Tourism

Dynatrace complete APM solution

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace acquisition helped us to be pro-active than to be re-active, root cause analysis of the issue was at our tip instead of searching logs trying to figure issues.
What do you dislike about the product?
We didn't dislike Dynatrace but as with any tool there were learning curve involved for developers, business users and documentation can be more elaborate.
What problems is the product solving and how is that benefiting you?
We have minimal downtime and this helps our business to be 24/7.


    Ferdie S.

Great Product

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
# User sessions.
# Ability to identify issues proactively
What do you dislike about the product?
Unable to export data from the user session into say CSV format (I am aware that we can export user session via web hook, however it would be good to export the user session into csv format the specific date range - or even create an overnight job to send the CSV file once it is ready)
What problems is the product solving and how is that benefiting you?
It is easier to identify performance issue (the root cause)
Able to identify user browsers, user screen resolution, user geographic location.
Recommendations to others considering the product:
Very good product.
Be proactive to know your user experience.


    Airlines/Aviation

Dynatrace APM helps to identify issues that impact your aplications.

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
Dashboards, where I can easily see if something does not like right.
What do you dislike about the product?
Its not so user friendly when it comes to drilling down on an issue to isolate root cause.
What problems is the product solving and how is that benefiting you?
It helps to monitor our system.
Recommendations to others considering the product:
You need to take time to learn how to research issues and get used to the tool.


    Computer Software

It's all I know, it's pretty good

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
It works pretty well out of the box, at the cost of monitoring too many things
What do you dislike about the product?
It causes a lot of false alarms, and the UI for some problems, like web request errors, cloud be more intuitive.
What problems is the product solving and how is that benefiting you?
Monitoring SaaS infrastructure. We are alerted on a number of different problem scenarios.


    Venu Gopal K.

Dynatrace APM and Synthetic Monitoring

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace APM gives code level insight, which helps while triaging prod issues. Synthetic Monitoring helps simulate end users to monitor the applications, which helps to address the issues proactively.
What do you dislike about the product?
I think Dynatrace should simplify stuff with Rest APIs so we can automate things like creating alert downtimes in APM and Synthetic Monitoring
What problems is the product solving and how is that benefiting you?
Synthetic Monitoring is helping us to keep a proactive posture with monitoring applications. So we can find out the root cause of the issues before end users experience it. APM has helped us figure out memory leaks in the applications, which helped developers to revisit their code base and resolves the issues accordingly.
Recommendations to others considering the product:
APM is the right tool to figure out code level issues