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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Powerful performance monitoring tool

  • January 23, 2018
  • Review provided by G2

What do you like best about the product?
Useful insights for both infrastructure and code. Dynatrace can be connected to a diverse range of technologies.
What do you dislike about the product?
Initial setup is not user-friendly. Can interfere with the functioning of the app.
What problems is the product solving and how is that benefiting you?
Ability to monitor and alert on our infrastructure for Advice. Quicker turnaround and lower downtime.
Recommendations to others considering the product:
Give it a try, you might be surprised. It is quite powerful and provides relevant insights. We frequently optimise our infrastructure based on the results.


    Sandeep S.

Best Production monitoring tool

  • January 21, 2018
  • Review provided by G2

What do you like best about the product?
Customised Dashboard functionality, Purepath and DB hit ratio helps us letting us know about the current status of our application, Drill down feature allow us to investigate in depth, Transaction Flow is another good thing i like.
What do you dislike about the product?
Login screen still needs improvement. Start center takes time in loading
What problems is the product solving and how is that benefiting you?
Production monitoring and application issues


    Varsha S.

Nice Product

  • January 21, 2018
  • Review provided by G2

What do you like best about the product?
DB hit ratio, DB hit per minute, Transaction Flow chart on dashboard. Helps identifying the major problems in application.
What do you dislike about the product?
Slow load time when initialling. Unable to find exact traces of production issue.
What problems is the product solving and how is that benefiting you?
Application production issues and monitoring
Recommendations to others considering the product:
I think this is best and the only choice for us.


    Financial Services

Excellent for application stack performance

  • January 21, 2018
  • Review provided by G2

What do you like best about the product?
Very good product, Easy to install and get running.very competitive licence costs, and 24/7 product support.
What do you dislike about the product?
Never used in cloud, so ambiguous about the bandwidth usage and availability over there
What problems is the product solving and how is that benefiting you?
Monitor performance and logs


    Matthew L.

Great product for digging into issues!

  • January 19, 2018
  • Review verified by G2

What do you like best about the product?
The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.
What do you dislike about the product?
There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.
What problems is the product solving and how is that benefiting you?
We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).
Recommendations to others considering the product:
This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.


    Sports

DynaTrace

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
Detailed logging ability is best of breed
What do you dislike about the product?
Challenging to analyze data. Need expert on staff or a COE to maximize tool usage
What problems is the product solving and how is that benefiting you?
System slowdowns, web development tracing
Recommendations to others considering the product:
Setup a dedicated support swat team or center of excellence for tool experts.
Grow your usage/user base by opening up usage to support liaisons
Also good to control licensing with controlled rollouts


    Wholesale

Best APM Tool on the Market

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace is the best APM tool on the market. It tracks all user and bot interactions and stores them so you can later go back and investigate what may have caused an issue or made a user have a bad experience. We have this tool implemented on all of our eCommerce websites, apps, and servers.
What do you dislike about the product?
I currently wish there were more features that related to digital marketing. We are constantly trying to verify real sessions and users and since dynatrace already gathers this information, it would be nice to have an out of the box way to bucket valid traffic into proper marketing channels.
What problems is the product solving and how is that benefiting you?
Performance monitoring on web servers and commerce platforms.
Recommendations to others considering the product:
Although the tool may seem expensive, it has proved it's worth time and time again when our site crashes or things go wrong. The business value we have gained from this tool is incredible.


    Financial Services

Dynatrace APM Solution

  • January 17, 2018
  • Review verified by G2

What do you like best about the product?
Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly. I like how fast we can deep dive into the Pure Path to locate where issues are occurring.
What do you dislike about the product?
I would like to see more features from the desktop client included in the web client. The web client is user-friendly and convenient but would be even better if we could do in it what can be done with the desktop client.
What problems is the product solving and how is that benefiting you?
We experienced immediate results with Dynatrace. During the POC/evaluation of the product, we found the application was making thousands of database queries unnecessarily causing performance issues. With this information, the development team was able to re-architect the app and improve performance.


    Computer Software

Dynatrace - Performance Monitoring

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
Best dashboard to know the strength of the application
What do you dislike about the product?
Pricing, Not a good user interface as it provides so many options
What problems is the product solving and how is that benefiting you?
To know the strength of the application, to know how many users have effected due to some error and know where the problem is occuring.


    Garima S.

Good application monitoring tool

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
View Pure paths (transactions) from past so it is really the best tool to analyse the old production issues. Helps in displaying summary of what going on in application sever, for ex. DB hit ration. Helps identifying the bottlenecks in application efficiency.
What do you dislike about the product?
Slow in initialisation. Takes time to display transactions. Need to improve more on error/exception handling information.
What problems is the product solving and how is that benefiting you?
Application and production monitoring.
Recommendations to others considering the product:
Overall very good and only tool to give you final results sometimes.. certainly recommended.