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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Transitioning to DT (managed) from Appmon is VERY easy

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Oneagent is way easier than the old appmon agent and allows for very rapid deployment. There is no complicated setup, and it is extremely easy to script and deploy at scale. The Problem "dashlet" finds problems so quickly that it is initially difficult to believe how easy it was.
What do you dislike about the product?
The tool prioritizes front end user experience. While this is fantastic for current companies, companies using legacy tech that rely heavily on server side monitoring will have a slightly harder time wrapping their head around the new tool. Old school alerting functionality needs work.
What problems is the product solving and how is that benefiting you?
Dynatrace has allowed us to shed light into "it is a database problem" or "it is an esxi host" problem. There is no more guesswork or conflicting info from tools. there is no more pass the blame mentality. Dynatrace always has the right answer, and the entire rest of the call is simply waiting for that answer to sink in.
Recommendations to others considering the product:
Dont overthink, embrace UEM, script EVERYTHING, make heavy use of the API.


    Financial Services

Excellent enterprise tool with minor stability issues

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Great product for troubleshooting problems in large application ecosystems.
What do you dislike about the product?
Significant effort requiers to learn the art form of troubleshooting with the tool. Frequently, my expert Dynatrace team is required to join troubleshooting calls to help.
What problems is the product solving and how is that benefiting you?
Serious code issues, poorly planned feature enhancements.


    Financial Services

Service improvements

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Our flag ship apps have run longer with much less down time thanks to Dynatrace
What do you dislike about the product?
Setting threshold and alerts takes some getting used to
What problems is the product solving and how is that benefiting you?
Highly improved up times and incident detection prevention before the field knows


    Environmental Services

Dynatrace 2018

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Simple Integration across platforms and Geographical view
What do you dislike about the product?
Data redundancy while integrating and constantly changing naming convention
What problems is the product solving and how is that benefiting you?
SAP, crown jewel applications


    Randy S.

Dynatrace

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Deep dive analytics, root cause analysis, ease of use, metric rich, accurate detailed presentation level
What do you dislike about the product?
Some easer of use. UI sometimes hard to understand. Idea of Business transactions and applications is not automatic.. some work flows tough to understand
What problems is the product solving and how is that benefiting you?
Root cause analysis, application response time issues, application delays
Recommendations to others considering the product:
Take training. Understand what you are looking for before digging.


    Insurance

Application Monitoring -

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
The capabilities of the product are many and give you flexibility in deployment in your organization.
What do you dislike about the product?
The vendor’s ability to explain the resources needs required to ensure successful use of the product,
What problems is the product solving and how is that benefiting you?
We have been able to identify issues, but then development organization has not acted upon them.

We have also been able to identify significant requests coming from regions in which we do not normally do business. It allowed us to discover that someone in the business had decided to outsource some work unbeknown to the enterprise.
Recommendations to others considering the product:
Dynatrace has an eye toward the fixture of application monitoring, as we move to micro-services, cloud and beyond. Some newer product developments will be leveraging AI and I’m excited to see what we can gain from those insights,


    Bob Z.

Program Manager, APM

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
We have both DCRUM and App Mon, and with data from booth tools I’m able to find the root cause of most any issue.
What do you dislike about the product?
I can’t think of anything right now, thank you.
What problems is the product solving and how is that benefiting you?
Improve performance of legacy system. Performance comparison of releases. Faster resolution of production issues.


    Insurance

Dynatrace thefuture of monitoring

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
Easy of use with product deployment for monitoring.
What do you dislike about the product?
The overall cost of the agents required for Dynatrace Appmon.
What problems is the product solving and how is that benefiting you?
Performance reporting


    Airlines/Aviation

Performance Monitoring using Dynatrace (OneAgent)

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
Data Presentation and dashboards are intuitive and easy to use and understand. Cloud solution allowed faster adoption. Application implementation once agents are installed was relatively simple.
What do you dislike about the product?
Agent version management is cumbersome and labor intensive. Agent upgrade can be labor intensive depending on application. APM solution was expensive and additional application and features are added costs.
What problems is the product solving and how is that benefiting you?
Performance monitoring on mission critical applications, Synthetic Monitoring and Network Performance Monitoring. We are able to detect a number of issues with the Dynatrace OneAgent.
Recommendations to others considering the product:
I would recommend Dynatrace for mission critical applications. Leadership buy in is key as the tools require significant investments both in Capital and Resources.


    Computer Software

Painless and Handfull

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
The most lovely aspect of Dynatrace is that its user friendliness and amount of information it provides for the end user. As a developer I’ve always found interesting to trace out compile time errors but had difficulties to trace where exactly a run time is originated from. That’s where I liked using monitoring tools but soon found out how painful is to make them work. But with Dynatrace it is easy and the amount of information it offers is something which I cannot find in any other tools.
What do you dislike about the product?
The difficult and painful part of Dynatrace is that it is not great when it comes to automation. There are not many API’s for an end developer to levarage.
What problems is the product solving and how is that benefiting you?
We work with multiple clients to make their Devops environment get automated. We use Dynatrace as a monitoring tool for most of these cloud environments there by enabling users to fully know about their environment.