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Netgate pfSense Plus Firewall/VPN/Router

Netgate | 24.03.0

Linux/Unix, FreeBSD 14 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

10 AWS reviews

External reviews

317 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

Great product with prompt support

  • July 15, 2023
  • Review verified by G2

What do you like best about the product?
Stable product, running without issues for more thant 10 years.
The documentation is very good.
We recently migrated to an appliance with pfSense+ and needed to contact the product support. They solved the problem in few minutes.
What do you dislike about the product?
The only issue we had was the difficulty updating pfSense+ due to a recently installed interface, and that cost us a lot of time trying to find the problem ourselves. This would be unnecessary if there was any warning that this happened when changing hardware. The positive part is that after contacting product support the issue was resolved within minutes.
What problems is the product solving and how is that benefiting you?
Connecting several VLANs to the Internet with separate NAT rules for each, Firewall, DHCP server, Virtual IP addresses, DNS resolver, NTP server.
Additionally, we're preparing the deployment of a new pfSense in a High Availability configuration.


    Samuele B.

Fast, reliable, confident

  • July 13, 2023
  • Review verified by G2

What do you like best about the product?
Really easy to use, good documentation, great support!
What do you dislike about the product?
Nothing! All is working well. VPN are really easy to configure and use.
What problems is the product solving and how is that benefiting you?
Secure connection PTP to branches and personal to our dislocated personnel.


    Brennan L.

Fast response!

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Support responded within 10mins to my email
What do you dislike about the product?
Incremental updates do not always work properly.
What problems is the product solving and how is that benefiting you?
Secure firewall


    Leo P.

Bricked device 1100

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Raised a ticket in the early hours after a software fault. pfSense support responded with a solution within 30mins! didn't expect support out of hours, really impressed
What do you dislike about the product?
Nothing so far. The software and support has been great
What problems is the product solving and how is that benefiting you?
Providing open-source cost-effective solution that scale and provides flexibility for my needs as a home user. It also makes sense environmentally that their software can be updated unlike vendor routers that are thrown away after a time


    Rene H.

Beste firewall/router ever

  • June 23, 2023
  • Review verified by G2

What do you like best about the product?
The best about PFSense is the capabilities it has en how it has implented them. It's all quite straightforward, even if you have little knowledge about firewalls.
What do you dislike about the product?
Interface can be slow as soon as you haven't setup DNS properly.
What problems is the product solving and how is that benefiting you?
I'm using PFSense for it's amazing routing and firewall capabilities. Setting up 4 internet connections on 1 device, using loadbalancing, is easy to achieve!


    Chris M.

Long time user

  • June 23, 2023
  • Review verified by G2

What do you like best about the product?
Flexability of running on any hardware. This has allowed me to recover from disaster recovery situations provided there was a backup of the configuration.
pfSense is certainly among one the best value products enabling extremely high firewall speeds in simplistic use case scenarios.
What do you dislike about the product?
Seperating the community and enterprise edition.
Tendency for software updates to go wrong.
Lack of well intergrated NGFW features.
What problems is the product solving and how is that benefiting you?
pfSense has been used by some of our customers as a cheap no frills firewall where NGFW features are not needed.


    Computer & Network Security

Awesome software and good support

  • June 22, 2023
  • Review verified by G2

What do you like best about the product?
I have been using pfSense firewalls for years, previously in a HA setup in a production environment, and now as an office firewall for a tech enterprise. pfSense comes with a large feature set, a nice UI and, many hardware options. The documentation is extensive and the support has always been quite responsive.
What do you dislike about the product?
No problem really. Comparing config backup files can be a pain, but it's something you rarely have to do. A nice additional feature would be to enable admins to export settings in different formats, for example export firewall rules to Excel or PDF format.
What problems is the product solving and how is that benefiting you?
It basically runs our whole office network : firewalling, dual internet access, DHCP server, internal DNS and NTP server. It also runs an OpenVPN tunnel to our datacenter environment.


    Chris C.

Prompt, friendly and knowledgeable

  • June 20, 2023
  • Review verified by G2

What do you like best about the product?
Supportive user community, updated product, competitive pricing
What do you dislike about the product?
Not really dislike but would be good if package manager can be more stable.
What problems is the product solving and how is that benefiting you?
Securing the network and providing access to remote users. Time saving, low cost


    Information Technology and Services

Simple, powerful, greeat customer service

  • June 17, 2023
  • Review verified by G2

What do you like best about the product?
How easy it is to setup and use. The quality of the documentation and the broader ecosystem of help available. And Netgate's customer service is exceptional.
What do you dislike about the product?
The only UX issue I would suggest fixing is to keep the menu structure at the top pinned, like a frozen row in Excel, so longer pages can easily see the menu.
What problems is the product solving and how is that benefiting you?
Robust small to enterprise router, vpn, and other automations we need.


    James A.

professional support, super fast

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
the product just works and has excellent support when you need it.
What do you dislike about the product?
The status led's could be a bit friendlier and strategically placed.
What problems is the product solving and how is that benefiting you?
i can grant my staff remote access via VPN knowing my public-facing ip's are relatively protected by a firewall that works.