Supports license compliance and reporting with strong discovery while monitoring capabilities require improvements
What is our primary use case?
Flexera One's compliance tracking is excellent, although sometimes it does not provide the exact report due to the customer's environment, which can be improved. Otherwise, the compliance part is good, especially during the harvesting of the products and software, and the compliance metrics offer a good summary.
From my perspective, I would rate Flexera One an eight.
If asked whether I would recommend ServiceNow instead of Flexera One, I would not, because as a user who creates reports and provides compliance reports, I find ServiceNow more complex and less user-friendly. The lack of clear information and the improper identification of queues make it fall short compared to Flexera One, which I would rate around five or six in comparison.
What is most valuable?
The feature that I find most valuable in Flexera One is the discovery, which is crucial from an ITAM point of view to capture the entire environment and all the software installed in my customer's environment. Flexera One is really very comfortable and compatible with other tools such as SCCM and all the integration that it provides. Based on the discovery information it gathers for me, it truly helps me in my consumption report that I prepare. My customers do utilize Flexera One for multi-cloud management.
To measure the effectiveness of Flexera One's cost management features, I take into account user-based, device-based, and processor management metrics.
What needs improvement?
In terms of what could be improved about Flexera One from an ITAM point of view, I feel that if Flexera One could provide a calculation representation, it would be beneficial. While it shows various configurations regarding where my server and VM are placed, it does not indicate how many licenses are needed or how the calculations are performed.
To bring it closer to a ten, I would prioritize improvements in monitoring. For one of my customers, the monitoring aspect has been tricky due to the need for live database information, which could be enhanced using AI technology.
For how long have I used the solution?
I have been working on Flexera One for almost seven years, starting from a consultant point of view.
What about the implementation team?
I do not usually take part in the implementation of Flexera One, as we have developers for that purpose. I simply communicate my requirements and the customer's environmental needs to the developer who implements it.
Which other solutions did I evaluate?
Flexera One's pricing in the market is quite high, primarily because it is one of its kind. ServiceNow is another competitor gaining popularity due to offering various ITAM modules in one place, although I feel that it is not as capable as Flexera One.
What other advice do I have?
It depends from customer to customer and upon their environment, and I do not deal with selling the product independently. My responsibility is to sell the solution of the product and to assist the presales team in how we can help the customer with ITAM, while the presales team handles pitching the prices.
I am not sure about the specific impact Flexera One has had on their operations, as I haven't seen significant feedback regarding it.
I would rate my overall experience with this solution an eight.
Great tool
What do you like best about the product?
Easy interface to interface, it take few hours for me to get familiar with the whole interface.
I have used other tools as well but flexera is most suitable for me.
What do you dislike about the product?
Its very time- consuming while initial setup and configuration, we had to take support assistance from them.little bit frustrating.
What problems is the product solving and how is that benefiting you?
We are using it for IT asset management, its cost effective, easy to track and optimise data and other it assets.
Helps in saving money and staying organised
What do you like best about the product?
This tool makes it easier to track which software and cloud services we are using and where we might be spending over. It is easy to use one you get a basic understanding of it.
What do you dislike about the product?
It can take a while to fully understand everything it offers. Loading time for some reports can be a little slow at times.
What problems is the product solving and how is that benefiting you?
It helps us track which software and cloud services we’re using, so we don’t overspend. It also helps to keep compliant with licenses, which saves our time as well as money.
Efficient and time saving platform
What do you like best about the product?
It doesn't allow any illegal user or other cyber attacks, It is very easy to use and we can maintain our data by own,
What do you dislike about the product?
Its user interface is not that good, it takes some time
What problems is the product solving and how is that benefiting you?
It gives clarification to us on how to make decisions correctly by making reports and generating dashboards.
Flexera - The financial officer behind our technology decision
What do you like best about the product?
Flexera provides a data driven decision making software with effective cost and good automation technology.
What do you dislike about the product?
For onboarding it is complex and some limitations with reports generation also.
What problems is the product solving and how is that benefiting you?
Risk is low and it is cost effective for organization
Satisfied with performance and features at the affordable cost
What do you like best about the product?
liked one thing that most of the features are collated about license, cost. Support was good. Overall good experience. Can be improved on lagging interface.
What do you dislike about the product?
Can be improved on lagging interface. nothing much apart from that.
What problems is the product solving and how is that benefiting you?
All the information and required dashboard at one place
Best software asset management tool
What do you like best about the product?
I like its ease of use and customer support. Further, the integrations in Flexera one with other CMDB tools make this one of the best reporting tool ever. I use it frequently for asset management and compliance. It is easy to implement with most of the integrations being out of the box.
What do you dislike about the product?
The only thing which I dislike is when its UI lags a bit when handling large datasets.
What problems is the product solving and how is that benefiting you?
Flexera one is helping us solve key problems related to license compliance and asset management. It helps us to stay organized by bringing all the sources together at one place.
Tool to make our task effective
What do you like best about the product?
It is very useful as we can manage and verify whatever we are using.It also track the software usage so it help us to avoid our money waste.
What do you dislike about the product?
It has a variety of features so it becomes tough to learn.
What problems is the product solving and how is that benefiting you?
Best usecase is its legal compliance. If any tool or user is not under compliance, it will detect it
Flexera one review
What do you like best about the product?
The best part about Flexera One is that IBM and Oracle compliance reporting is accurate as compared with other software asset management tools available in the market.
It helps in cost optimization which is vital in SAM domain and helps in earning trust of our clients and reduced software spend.
What do you dislike about the product?
Flexera One is bit expensive. Also, direct SaaS integrations available within Flexera One are fewer compared to some of its competitors.
What problems is the product solving and how is that benefiting you?
It is helping in cost optimization and overall asset management for the end customers. The tool itself is easy to use.
Good tool for asset management
What do you like best about the product?
What I like most about Flexera One is its ease of use and how seamlessly it integrates with a wide range of data sources. Its intuitive interface allows me to navigate and find what I need quickly, making it a tool I use frequently in my day-to-day role.
What do you dislike about the product?
The only downside I’ve encountered with Flexera One is its AI-powered features, particularly the one that auto-fills purchase order (PO) details from vendor documents.
What problems is the product solving and how is that benefiting you?
Flexera One is helping us stay on top of both software and hardware compliance across the organization by providing real-time visibility into our IT assets.
