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A Frank Look from the ITAM Techno-functional Engineer
What do you like best about the product?
For an administrator, the most powerful aspect of Flexera One isn't the flashy dashboards you show to leadership. It's the "normalized data" engine. Getting the messy data from SCCM,Intune,M365, other service providers and vCenters into a single format is something that makes my job easy. While it takes a lot of the manual, spreadsheet-based data to be manipulated, this data with FlexeraOne lets us actually focus on the "asset management" part of ITAM in a better way.
My unique experience has been with the initial setup, can feel like a roller-coaster. However, once the data connectors are connected and the inventory rules are in place, the day-to-day data gets better after each reconcile. The ability to automate license reconciliation for vendors like Microsoft and Oracle is a huge win for operations folks and licensing managers can save a lot of hours otherwise doing manual calculations and applying license rules.
My unique experience has been with the initial setup, can feel like a roller-coaster. However, once the data connectors are connected and the inventory rules are in place, the day-to-day data gets better after each reconcile. The ability to automate license reconciliation for vendors like Microsoft and Oracle is a huge win for operations folks and licensing managers can save a lot of hours otherwise doing manual calculations and applying license rules.
What do you dislike about the product?
The user interface might feel a little clumsy for new users, though it gets better on subsequent visits. The timeout set on tenants might be pain as well, logging in 100 times during intervals.
Error messages can be misleading, especially during a large import. "Data import failed" is one thing, but figuring out the exact row or field that caused the issue can be tricky.
I wish the system provided more noticeable error messages, otherwise it can add to the working timeline.
Error messages can be misleading, especially during a large import. "Data import failed" is one thing, but figuring out the exact row or field that caused the issue can be tricky.
I wish the system provided more noticeable error messages, otherwise it can add to the working timeline.
What problems is the product solving and how is that benefiting you?
Bridging the Gap: We were a classic example of un-connected operations. My ITAM team had its spreadsheets, and our Licensing team had theirs. Flexera One provides that single source of truth that allows us to have meaningful, data-backed conversations about cloud and software spend and license renewals.
With the Flexera SaaS, we've finally been able to get a handle on all the SaaS applications under one roof. The discovery gives us visibility of unknown spend happening around, and we've been able to reclaim unused licenses, directly impacting entire budget landscape.
Also, an audit readiness can be time taking and difficult in small timelines which could major headache for customers and partner. Now with Flexera ITAM we have baseline ready which saves more than half of audit timelines. The data is there, it's normalized, and we can generate a defensible effective license position in a matter of hours if not for weeks. It has definitely reduced our anxiety and risk.
With the Flexera SaaS, we've finally been able to get a handle on all the SaaS applications under one roof. The discovery gives us visibility of unknown spend happening around, and we've been able to reclaim unused licenses, directly impacting entire budget landscape.
Also, an audit readiness can be time taking and difficult in small timelines which could major headache for customers and partner. Now with Flexera ITAM we have baseline ready which saves more than half of audit timelines. The data is there, it's normalized, and we can generate a defensible effective license position in a matter of hours if not for weeks. It has definitely reduced our anxiety and risk.
Strong tool for license managers
What do you like best about the product?
Ease of Use: The user interface is clean, intuitive, and well-organized. It allows License Managers to quickly find relevant data and perform tasks efficiently without a steep learning curve.
Ease of Implementation: The onboarding process is smooth, with clear documentation and support that helps teams get up and running quickly.
Customer Support: Flexera’s support team is responsive and knowledgeable. They provide timely assistance and helpful guidance when needed.
Frequency of Use: The platform is used regularly due to its central role in license management and optimization. It becomes a daily tool for tracking usage and compliance.
Number of Features: Flexera One offers a comprehensive set of features, including license optimization, software usage tracking, and cost-saving analytics. These tools are essential for effective IT asset management.
Ease of Integration: Integration with other systems (e.g., CMDBs, procurement tools, cloud platforms as M365) is well-supported, enabling seamless data flow and better visibility across the IT landscape.
Ease of Implementation: The onboarding process is smooth, with clear documentation and support that helps teams get up and running quickly.
Customer Support: Flexera’s support team is responsive and knowledgeable. They provide timely assistance and helpful guidance when needed.
Frequency of Use: The platform is used regularly due to its central role in license management and optimization. It becomes a daily tool for tracking usage and compliance.
Number of Features: Flexera One offers a comprehensive set of features, including license optimization, software usage tracking, and cost-saving analytics. These tools are essential for effective IT asset management.
Ease of Integration: Integration with other systems (e.g., CMDBs, procurement tools, cloud platforms as M365) is well-supported, enabling seamless data flow and better visibility across the IT landscape.
What do you dislike about the product?
Ease of Use: While generally intuitive, some advanced features require deeper knowledge or training to use effectively.
Ease of Implementation: Depending on the complexity of the IT environment, initial configuration and data normalization can be time-consuming.
Number of Features: The richness of features can be overwhelming at first, and not all modules may be relevant for every organization.
Ease of Integration: Integration with legacy systems or custom-built tools may require additional effort or custom development.
Ease of Implementation: Depending on the complexity of the IT environment, initial configuration and data normalization can be time-consuming.
Number of Features: The richness of features can be overwhelming at first, and not all modules may be relevant for every organization.
Ease of Integration: Integration with legacy systems or custom-built tools may require additional effort or custom development.
What problems is the product solving and how is that benefiting you?
Lack of Visibility into Software Usage
Flexera One provides detailed insights into software consumption across the organization, helping identify unused or underutilized licenses.
Manual License Tracking and Compliance Risks
It automates license tracking and compliance checks, reducing the risk of audits and penalties due to overuse or mismanagement.
Overspending on Software and Cloud Resources
The platform identifies cost-saving opportunities by highlighting redundant licenses, unused subscriptions, and optimization potential.
Fragmented IT Asset Data Across Systems
Flexera One integrates with various systems (e.g., procurement, CMDB, cloud platforms), consolidating data into a single source of truth.
Complexity in Managing Hybrid IT Environments
It supports both on-premises and cloud environments, making it easier to manage licenses across diverse infrastructures.
Flexera One provides detailed insights into software consumption across the organization, helping identify unused or underutilized licenses.
Manual License Tracking and Compliance Risks
It automates license tracking and compliance checks, reducing the risk of audits and penalties due to overuse or mismanagement.
Overspending on Software and Cloud Resources
The platform identifies cost-saving opportunities by highlighting redundant licenses, unused subscriptions, and optimization potential.
Fragmented IT Asset Data Across Systems
Flexera One integrates with various systems (e.g., procurement, CMDB, cloud platforms), consolidating data into a single source of truth.
Complexity in Managing Hybrid IT Environments
It supports both on-premises and cloud environments, making it easier to manage licenses across diverse infrastructures.
Flexera SaaS Manager
What do you like best about the product?
I really appreciate the deep yet simple integration with Salesforce. The level of detail for both user-based and consumption-based licenses is impressive. We haven’t tried Salesforce Marketing Cloud yet, but the integration with Salesforce itself works great.
What do you dislike about the product?
We occasionally experience some strange glitches. For example, we weren’t able to enter the decimal part of the license price and had to open a case to have it fixed.
What problems is the product solving and how is that benefiting you?
It’s a key product in our initiative to improve efficiency and achieve cost savings across company-wide SaaS spend.
Asset Manager's dream
What do you like best about the product?
This tool is highly innovative and helps bridge the gap between tracking spends or purchases and the actual deployments or installations carried out. It gives clear visibility into how resources are being used, making it easier to control costs and avoid wastage.
It is also an excellent choice for organizations looking to improve their asset management practices. By using this tool, teams can follow best practices, stay compliant, and ensure that every asset is tracked and utilized effectively. Overall, it’s a reliable and highly recommended solution for anyone in the asset management domain.
It is also an excellent choice for organizations looking to improve their asset management practices. By using this tool, teams can follow best practices, stay compliant, and ensure that every asset is tracked and utilized effectively. Overall, it’s a reliable and highly recommended solution for anyone in the asset management domain.
What do you dislike about the product?
It often is more accurate than SNOW, causing a variance in source of truth. Leadership has a tough time accepting this.
What problems is the product solving and how is that benefiting you?
Flexera One provides accuracy not found in most CMDBs
Powerful Platform for IT Asset and Cloud Cost Management
What do you like best about the product?
I like the ease of use and the ease of integration with AWS. The number of features for license compliance and cloud cost analytics is impressive. Customer support is excellent, and I use the platform with high frequency of use because it gives me clear visibility and control over assets.
What do you dislike about the product?
The ease of implementation could be better for complex environments, and some advanced features have a learning curve.
What problems is the product solving and how is that benefiting you?
Flexera One helps me manage software licenses, optimize cloud costs, and maintain compliance across multiple environments. It gives us a centralized view of IT assets, which improves decision-making and reduces unnecessary spend.
Essential Platform for Optimizing Software Spend
What do you like best about the product?
What I like best about Flexera One is its flexibility. It allows you to customize policies, templates, and configurations based on your organization’s specific needs. This level of control makes it easier to align the platform with internal processes and compliance requirements.
Other things that I like about Flexera are-
High flexibility with customizable policies and templates
Seamless integration with Power BI for advanced custom reporting and analytics
Cost Optimization Dashboard provides clear, centralized insights into cloud and software spend
Enables proactive decision-making through data-driven insights
Other things that I like about Flexera are-
High flexibility with customizable policies and templates
Seamless integration with Power BI for advanced custom reporting and analytics
Cost Optimization Dashboard provides clear, centralized insights into cloud and software spend
Enables proactive decision-making through data-driven insights
What do you dislike about the product?
Steep learning curve for new users
Some UI elements lack intuitiveness like few in dashboard view/ Budget vs Actual View
Report customization requires some technical knowledge or Power BI expertise
Some UI elements lack intuitiveness like few in dashboard view/ Budget vs Actual View
Report customization requires some technical knowledge or Power BI expertise
What problems is the product solving and how is that benefiting you?
Before using Flexera One, we were using CloudHealth to manage cloud costs. While CloudHealth offered basic cloud cost visibility, it lacked the depth and flexibility we needed across cloud environments.
Now, we can:
Track cloud usage across the entire organization
Identify underutilized licenses to optimize spend
Create custom policies and reports using Power BI
Gain real-time insights via the Cost Optimization Dashboard
This has led to better governance, cost savings, and stronger alignment between IT and finance teams.
Now, we can:
Track cloud usage across the entire organization
Identify underutilized licenses to optimize spend
Create custom policies and reports using Power BI
Gain real-time insights via the Cost Optimization Dashboard
This has led to better governance, cost savings, and stronger alignment between IT and finance teams.
Flexera one
What do you like best about the product?
Asset Management: Clear workflows for managing hardware and software assets, including lifecycle tracking and inventory linking.
License Compliance: Best practices for maintaining compliance and minimizing risk.
Reporting & Analytics: Custom dashboards and metrics to support data-driven decisions.
Support Resources: Access to Flexera’s documentation, community forums, and training programmes.
License Compliance: Best practices for maintaining compliance and minimizing risk.
Reporting & Analytics: Custom dashboards and metrics to support data-driven decisions.
Support Resources: Access to Flexera’s documentation, community forums, and training programmes.
What do you dislike about the product?
Some legacy documentation can be confusing.
Integration complexity may require dedicated support and training.
Integration complexity may require dedicated support and training.
What problems is the product solving and how is that benefiting you?
Flexera One addresses the challenge of managing disparate hardware and software assets across multiple sites and systems.
Track device counts per site and hardware models
Identify and rationalise hardware/software sprawl and end-of-life risks
Track device counts per site and hardware models
Identify and rationalise hardware/software sprawl and end-of-life risks
Experience with Flexera One
What do you like best about the product?
Flexera One gives a unified view to manage cloud, on-prem, and SaaS with cost optimization, compliance, and actionable insights for proactive IT management.
What do you dislike about the product?
Initial setup is complex and insights rely heavily on accurate tagging, but once configured it delivers strong value and can be most effective tool for management.
What problems is the product solving and how is that benefiting you?
Flexera One is solving the challenge of fragmented visibility across cloud, SaaS, and on-premises resources. It centralizes cost data, improves license compliance, and provides actionable insights that help reduce spend and strengthen governance.
FlexeraOne is the best all around ITAM tool out there
What do you like best about the product?
Flexera can show license information details about on-prem and cloud software, making the life of a SAM manager easier, rather than relying on many disparate resources. I use Flexera regularly and am working to get more and more software vendor information into Flexera, to make the lives of others a bit easier.
What do you dislike about the product?
Flexera can take a while to integrate properly. Not all the connections can be done in the same manner, and the creation of custom licenses can take quite a long time.
What problems is the product solving and how is that benefiting you?
Now our executive leadership can look at Flexera and our top software vendors, and understand how we are utilizing those software licenses, which equates to dollars well invested towards the revenue of the company, or identifies potential savings to be realized.
Comprehensive and User-Friendly IT Asset Management Solution
What do you like best about the product?
Flexera One stands out for its ease of use and ease of implementation, which makes onboarding smooth even for large organizations. The number of features is impressive, covering everything from software asset management to cloud cost optimization. I particularly appreciate the ease of integration with other enterprise tools, which reduces manual effort and improves data accuracy. The customer support team is responsive and knowledgeable, ensuring quick resolution of issues. Overall, the platform provides actionable insights that help optimize costs and maintain compliance, making it a tool I use with high frequency of use.
What do you dislike about the product?
While the platform is powerful, the number of features can feel overwhelming at first, and some advanced functionalities require a steep learning curve. The initial ease of implementation could be improved with more guided tutorials for complex integrations.
What problems is the product solving and how is that benefiting you?
Flexera One is helping us gain full visibility and control over our IT assets and cloud resources, which was previously fragmented across multiple systems. It solves critical issues like software license compliance, cloud cost optimization, and IT asset lifecycle management. By consolidating data into a single platform, it reduces compliance risks, prevents overspending, and improves decision-making. This has led to significant cost savings and better governance.
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